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#140474 - 08/17/08 08:24 AM SLM 7.1 on AR System 7 - Sun Solaris
faizal.nunes Offline
Stealth Member

Registered: 08/17/08
Posts: 5
We have installed and configured SLM.

SLAs and contracts are being built but no service targets are assigned i.e. with Incident management.

We have logged this ticket with BMC but any help would be appreciated.

Thank you.

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#140476 - 08/18/08 01:38 AM Re: SLM 7.1 on AR System 7 - Sun Solaris [Re: faizal.nunes]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

Are the SLM filters generated successfully?
_________________________
Vincent.

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#140477 - 08/18/08 05:52 AM Re: SLM 7.1 on AR System 7 - Sun Solaris [Re: Vincent_RIEDWEG]
faizal.nunes Offline
Stealth Member

Registered: 08/17/08
Posts: 5
Yes the SLM filters are being generated successfully.

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#140478 - 08/18/08 09:00 AM Re: SLM 7.1 on AR System 7 - Sun Solaris [Re: faizal.nunes]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
And the generated filters seem to be ok?
_________________________
Vincent.

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#140521 - 08/23/08 02:20 AM Re: SLM 7.1 on AR System 7 - Sun Solaris [Re: Vincent_RIEDWEG]
faizal.nunes Offline
Stealth Member

Registered: 08/17/08
Posts: 5
Thanks, the filters were re-generated and that has resolved the issue.

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