Hi all,

We are facing this ARERR [8932] and ARERR [330] only on Mid-Tier. Through normal Remedy Client end user is able to submit the feedback/Survey. We had already set the submitter mode to “LOCKED”

Below are the details about the current environment.


ARS 7.1.00

ITSM 7.0.03

Mid-Tier 7.1.00 Patch 2

Data base - SQL Server 2005


please do needful in resolving this issue.

Ravindra,

Have you turned on workflow logging to see what is triggering the errors?

HI

I confirmed from BMC , that is a defect which will be fixed in nest release/patch.

Thank you