If you use this configuration i need to speak with you can you contact me please

patrick.st-pierre@dsf.ca

thanks

Hi,

I have already implemented similar configurations. What's your problem?

Really bad performance, when we submit a ticket with 2 or more service targets attached ...

If we do a performance test with 5 user creating ticket where they have 2 service targets attached, we can see the unix server like 5 or 6 connecting taking more than 20 % of the CPU, and the user response time after each submit is like 5 to 12 seconds.

With a french and english installation ...

Hi,

Have you configured Oracle as BMC said in a BSM performance whitepaper?

Are your Oracle stats up to date?

Yes .. exactly the same thing ...
and yes the stats are up to date ...

Hi,

What's your AR Server threads configuration and both servers sizing?

name / Min / Max / program number

Admin 1 / 1
Fast 4 / 12
List 4 / 12
Private 4 / 6 390626
private 2 / 2 360627

what you mean by both servers sizing ?

What's the usage of 390626 & 390627?

Did you define Plugin-Filter-API-Threads and Plugin-ADBC-Threads?

Which RPC queue is used by the RE and the CAI?

I mean CPU and RAM...

Vincent,

390626 is typically used for the Plugin/Loopback RPC Number (Server configuration). You can add/remove threads for this by defining it as a Private Queue, as it appears Pat has done.

Not sure if you meant the 'standard' usage of that port or how Pat is using it, specifically.