Hi,
have some workflow where when the user logs into remedy via the web, they have to change their password if it has the expired status.
There is a hidden field on the form that is set with the status when the form is displayed and then fires workflow to present the password change form.
After the user has changed the password they are taken back to the login screen - using "PERFORM-ACTION-EXIT-APP" for this to happen.
Issue is that the session is cached and they then get asked to change their password again even though they have already changed it as the hidden field is not changed in this session.
If they open another browser window, the changes are picked up ok and things work as should be.
Is there a way to flush this current session?, or alternately close this first window completely and open a new window (can open new window using PERFORM-ACTION-OPEN-URL)?
The 'close window' action does not seem to do this.
Cheers
Carl
Previous Topic
Index