GOOD DAY!

we are using remedy user tool 5.1.2 as well 4.x in our office.
what we wanted is that when printing the report (crystal report application), the system will prompt the user on what page of the report to be printed or the print properties would do, since we wanted sometimes to limit the page of the report to be printed.

by the way, the method we did in printing of the crystal report is with the use of a macro.

thank you!

Hi,

I believe that's not possible. I don't remember if Crystal Reports support this functionality.

You always can to limit the scope of the reports before running it, but you must use Open Window action with an EXTERNAL qualification instead of macros to achieve that.