Hi All

We got the following error when an netcool system is trying to contact us can any one help0 me on this why the error came

536870975 i "200" 536871510 c "CSC" 536871518 c "" 536871512 c "BT" returned err
or: 768 (ERROR:
8939 : The AR System Plug-In server is not responding. Cannot connect to the sy
stem at this time. Contact your AR System Administrator for assistance.)
[sei] Fri Jun 8 21:41:45 2007 [New Ticket Creation] Parent Expedio Ticket Creat
ed for NOTIFICATION-NetworkConnection_LINK-IF-ga-upstr-gdf1-tfp-eu/25<->IF-pe1-t
fp-eu/31_TT__LinkOrEitherInterfaceDown with Ticket ID = 444
[sei] Fri Jun 8 21:41:45 2007 ERROR [Completed Request No Ticket] - Archiving R
equest File /var/tmp/iVPN/.ivpn_1181338857-1
[sei] Sat Jun 9 10:02:04 2007 ERROR [Raise Expedio Ticket] Call to /opt/InCharg
e6/SAM/smarts/bin/sm_arclient601 -s 10.213.79.21 -u smarts -p hotmail80 createEn
try "Alerts 3.4" 536871511 c "Managed" 536870912 t "1181383248" 536870923 c "MPL
S-AM-EMEA-T1P7-1" 536870913 i "12345" 536870922 i "12345" 2 c "smarts" 536870914
c "dummy-identifier" 536870916 c "Site Resilience Impaired : BT IVPN: LinkOrEit
herInterfaceDown - 0000068109" 536870944 c "0000068109" 536871092 i "4" 7 e "1"
536870975 i "200" 536871510 c "CSC" 536871518 c "" 536871512 c "BT" returned err
or: 768 (ERROR:
8939 : The AR System Plug-In server is not responding. Cannot connect to the sy
stem at this time. Contact your AR System Administrator for assistance.)
[sei] Sat Jun 9 10:02:46 2007 [New Ticket Creation] Parent Expedio Ticket Creat
ed for NOTIFICATION-NetworkConnection_LINK-IF-ga-upstr-gdf1-tfp-eu/25<->IF-pe1-t
fp-eu/31_TT__LinkOrEitherInterfaceDown with Ticket ID = 444
[sei] Sat Jun 9 10:02:46 2007 ERROR [Completed Request No Ticket] - Archiving R
equest File /var/tmp/iVPN/.ivpn_1181383320-1
gsuser@apgst307 #


Thanks and Regards
Santosh