Hi,
My name is Stephanie Berry. I am an executive recruiter, and I an excellent opportunity available that I would like to speak with you about . Please find a brief description of the responsibilities for the role below. It is with a company i'm sure you are very familiar with. I would like to discuss the details of the position with you. Please let me know when you could be available to speak with me.
Job Description:
Our Remedy consultants are responsible for the hands-on ITSM v7 implementation, configuration, custom development and potential remote support of implemented systems. Depending on level, this role will also provide troubleshooting, design assistance, mentoring of other team members, process implementation and project management of Remedy implementations. This role will interact with on-site internal and client-facing teams for implementation delivery.
Candidate should demonstrate experience in the following areas:
• IT Operations
• Systems design and implementation
• Knowledge of business processes and how they are conveyed into applications
• Strong oral and written communications skills
• Generating detailed architecture and system documentation
Basic Qualifications:
• At least 2 years of application systems design implementation experience with BMC Remedy
• At least 1 year of experience working with Microsoft Office applications (Word, Excel, Powerpoint, Access, Outlook)
• Bachelors Degree required
Preferred Skills:
• Understanding of Remedy
o Action Request, Components ( i.e. workflow, forms, escalations, etc.), Administrator Tool, Integrating Remedy with other systems, Installation of one module of BMC Remedy out-of-box solution, ITSM v7, v6, or v5 experience).
• Combination of the following skills:
o ITIL Processes (Service Support/Service Delivery); preferably be ITIL Certified
o Discovery Systems design/implementation experience
o Monitoring Systems design/implementation experience
o CMDB/ITAM design/implementation experience
o IT Service Desk design/implementation experience
o BMC Remedy installation and configuration
• Business process development
• UNIX Administration
• Windows/NT Administration
• Database Administration
• Performance Engineering/Tuning experience
• Middleware experience
• Java/XML/UNIX Scripting/Perl/XSP or other development languages
Thank you and I look forward to speaking with you!
Stephanie Berry
PrincetonOne
Phone: (614) 252-6200 Ext 321
Toll Free: 800-783-2664 Ext 321
Fax: 614-252-4744
Stephanie.Berry@PrincetonOne.com
http://www.PrincetonOne.com