Hi All,
I am facing lot of issues during migration process from remedy to remedy application. I am unable to import the Clob and blob fields using the remedy Import. Is it possible if i use migrator and what is the other way to import the clob fields.

Please advise.

Thanks,
Satish

Try exporting and importing data from backend (database) in all the three tables - T, B & H

This should be much faster.

Did you use the arx format?

Thanks Vincent. I got it while i am import in arx format.
But one more question.
I have fields in such a way that
First name and last name in legacy system and Full name in New system
how do i do
First + Last = Full using remedy import tool.
Please Advise.

Thanks,
Satish

Hi,

Is it attachements your lob problem?

You just have to map to the Full name both fields with a space character

Do you mean
Full Name = $First$ $Last$ will work

Regards

I had a same problem before it did not work if i use in the above format

Thank you Vincent. It works fine for me. One more question Can we define qualifications using the Remedy Import tool like
If X = Y
then make y = z

Please Advice.

Thanks,
Satish

No, you can just define fallback mapping, but you can do this by workflow...

Thank you Vincent. when i trying to Migrate using the .arx format only one item is imported i dont know why. Isthere any thing in remedy i should change to achieve the whole records to import.

Thanks,
Satish

No, how many records do you have in your file?

it is almost 600 - 700 records.

Thanks,
Satish

Vincent,
I have total of 600- 700 records but i am trying out with 10 of them as a testing purpose. But i could export only the first one always please advise.

Thanks
satish

Are these 10 record selected from the result list before you run the report?

Yeah i
1) selected from the result list
2)push the report button
3)selected the columns to export
4)saved it in .arx format

Thanks,
Satish