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#136611 - 02/09/07 01:55 AM Floating Licenses Timeout in Remedy Mid-tier 6.0
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
hi! in remedy user, it would take at least 1 hour for a floating license to time-out. in mid-tier 6.0 is it still 1 hour? can it be limited to minutes?
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Rach

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#136612 - 02/09/07 02:38 AM Re: Floating Licenses Timeout in Remedy Mid-tier 6.0 [Re: rach]
Vincent_RIEDWEG Offline

Old Hand
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Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

No this setting is done at AR Server side so it's the same way for all clients.
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Vincent.

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#136613 - 02/09/07 02:56 AM Re: Floating Licenses Timeout in Remedy Mid-tier 6.0 [Re: Vincent_RIEDWEG]
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
ok...thanks! by the way, how can a client/user log-out in mid-tier? closing the window won't to the trick kust like in remedy user. so is there a way for a user to log-out in mid-tier?
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Rach

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#136614 - 02/09/07 03:36 AM Re: Floating Licenses Timeout in Remedy Mid-tier 6.0 [Re: rach]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Yes, you can use PERFORM-ACTION-EXIT-APP process inside your workflow to log out.
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Vincent.

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#136623 - 02/12/07 06:02 PM Re: Floating Licenses Timeout in Remedy Mid-tier 6.0 [Re: Vincent_RIEDWEG]
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
where can i find it? I am not that quite familiar about mid-tier... \:\(
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Rach

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