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#136398 - 01/18/07 06:31 PM fields in forms doesn't show in remedy mid-tier
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
hi! i am currently using remedy AR system and is now planning to place it on the web using mid-tier. i have been able to configure the needed things for the server. i was also able to deploy certain applications. but the problem that occurred is that when i check on the page, only the table field was shown. the other fields such as the character field and such doesn't show. i hope for your immediate response since we are running out of time for this project. thank you!

by the way, we are using apache tomcat 5.0 to run remedy mid-tier.

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#136402 - 01/19/07 02:33 AM Re: fields in forms doesn't show in remedy mid-tier [Re: rach]
Vincent_RIEDWEG Offline

Old Hand
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Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

Do you have any permission on these fields?
Are you sure that the right views are opened?
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Vincent.

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#136404 - 01/19/07 02:37 AM Re: fields in forms doesn't show in remedy mid-tier [Re: Vincent_RIEDWEG]
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
yes, i have permission to this fields. i'm using the administrator account. and i have fixed license to it. because i'm part of the team that handles REMEDY AR SYSTEM in the company.
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Rach

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#136405 - 01/19/07 02:51 AM Re: fields in forms doesn't show in remedy mid-tier [Re: rach]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Did you tried to flush the Mid-Tier cache?
Are you sure that the right views are opened?
_________________________
Vincent.

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#136417 - 01/19/07 07:32 PM Re: fields in forms doesn't show in remedy mid-tier [Re: Vincent_RIEDWEG]
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
well, yah.. the default view for the applications is in web(fixed position) view. and i've been updating the cache once in a while, if i've deployed an application. do you have any guide on what should i do after the deployment of the applications in mid-tier?
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Rach

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#136418 - 01/19/07 07:34 PM Re: fields in forms doesn't show in remedy mid-tie [Re: rach]
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
i'm currently not in the office today since its saturday.. but when i get to office on monday, i'll post some screen shots of the web view and the default admin view of the sample application i made.


Edited by rach (01/19/07 07:35 PM)
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Rach

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#136422 - 01/22/07 12:20 AM Re: fields in forms doesn't show in remedy mid-tie [Re: rach]
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
oh.. i'm sorry i'm not able to place images, picture hosting sites are blocked here in the office..
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Rach

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#136551 - 02/02/07 02:39 AM Re: fields in forms doesn't show in remedy mid-tie [Re: rach]
rach Offline
Stealth Member

Registered: 01/18/07
Posts: 59
Loc: Philippines
i've already fixed this problem by switching from Tomcat 5 to Tomcat 4.1.34 after using Tomcat 4.1.34, every fields in the form is now visible.
_________________________
Rach

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