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#136220 - 12/14/06 08:17 AM Waiting to load userdata.js
Shark_7-11 Stealth Member Registered: 09/26/06 Posts: 267	Hi All, This MUST be a client-side related issue. Some users gets the following statusbar message after logging in (and retrieved a cache id in the address bar): Waiting to load userdata.js and nothing loads, just a blank screen. When I (FireFox) or someone else (M$ IE) access the exact same URL, it works. Have anybody expierence this error before? It must be something silly like security levels Thanking you in advance... _________________________ Mayhem, Chaos and Anarchy My job here is complete!
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#136227 - 12/14/06 11:41 PM Re: Waiting to load userdata.js [Re: Shark_7-11]
Matt Reinfeldt Old Hand Registered: 06/12/01 Posts: 1419 Loc: Madison, WI	I have run into this before. I believe that this was a bug in one version of the mid-tier. You do not state what version of anything (OS, Mid-Tier, ARS, etc.) in your post. Other considerations are JRE version, browser version, etc. A quick search of the KBs found this: Quote: P R O B L E M -------------------------------------------------------------------------------- When trying to access the Home page through Mid Tier 6.3 patch 13 the web browser hangs with "Waiting to load userdata.js" in the status bar of the browser. S O L U T I O N -------------------------------------------------------------------------------- To resolve this the user needed to have an AR System User Preference entry setup with the correct Timezone set for each user. Creation Date: 09/29/2005 9:34:49 Last Modified Date: 07/24/2006 10:38:17 Review Date: Author: dmoser Document ID: KM-000000024164 There were a couple others as well. Maybe this will help you? _________________________ Matt Reinfeldt I belong to the following Professional Networks: http://www.naymz.com/search/matt/reinfeldt/1524717 http://www.linkedin.com/in/mreinfeldt
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#136228 - 12/15/06 04:26 AM Re: Waiting to load userdata.js [Re: Matt Reinfeldt]
Shark_7-11 Stealth Member Registered: 09/26/06 Posts: 267	IE Version: 6.0.2900.2180.xpsp_sp2_gdr.050301-1519 Microsoft Windows XP [Version 5.1.2600] Mid-Tier 6.3 patch 19 java version "1.5.0_06" Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05) Java HotSpot(TM) Client VM (build 1.5.0_06-b05, mixed mode, sharing) The thing is, if the same user log in from a diffrent machine (with same stats, OS, JRE, IE etc) it works, thus it is machine specific. I've even changed the security levels Thanks _________________________ Mayhem, Chaos and Anarchy My job here is complete!
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#136229 - 12/15/06 08:42 AM Re: Waiting to load userdata.js [Re: Shark_7-11]
Matt Reinfeldt Old Hand Registered: 06/12/01 Posts: 1419 Loc: Madison, WI	Are you saying that anyone using the machine in question has issues? Or only one specific user? Some users? _________________________ Matt Reinfeldt I belong to the following Professional Networks: http://www.naymz.com/search/matt/reinfeldt/1524717 http://www.linkedin.com/in/mreinfeldt
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#136520 - 01/31/07 06:22 AM Re: Waiting to load userdata.js [Re: Matt Reinfeldt]
Rajeesh Stealth Member Registered: 01/31/07 Posts: 15	Some users gets the following statusbar message after logging in (and retrieved a cache id in the address bar): Waiting to load userdata.js We experience the same when the users login from inernet and not intranet.... Thanks Rajeesh _________________________ Regards, Rajeesh
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#136522 - 01/31/07 09:26 AM Re: Waiting to load userdata.js [Re: Rajeesh]
Myk Stealth Member Registered: 01/31/07 Posts: 15	I experienced this when i used Direct Access url and the midtier i was using was on another machine not thesame machine as the AR System, hence the machine didnt have any user information on it. The Direct Access Url tends to look for user details to work properly. For test, enable or install the midtier on your Application server and test it with the url. It should work.
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#136550 - 02/02/07 01:27 AM Re: Waiting to load userdata.js [Re: Myk]
Rajeesh Stealth Member Registered: 01/31/07 Posts: 15	Myk, Thanks for your response.... We also have the midtier in another server and for the intranet users it is working fine. It happens only when people logging in from internet. Regards Rajeesh _________________________ Regards, Rajeesh
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#136625 - 02/13/07 01:37 AM Re: Waiting to load userdata.js [Re: Rajeesh]
Rajeesh Stealth Member Registered: 01/31/07 Posts: 15	Matt, Thanx for ur resoultion. It is working now!!!! _________________________ Regards, Rajeesh
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#136642 - 02/13/07 11:02 PM Re: Waiting to load userdata.js [Re: Rajeesh]
Matt Reinfeldt Old Hand Registered: 06/12/01 Posts: 1419 Loc: Madison, WI	Glad to hear it! _________________________ Matt Reinfeldt I belong to the following Professional Networks: http://www.naymz.com/search/matt/reinfeldt/1524717 http://www.linkedin.com/in/mreinfeldt
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