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#135361 - 09/07/06 09:01 AM Re: E-Mail Engine [Re: thwe]
Remedy_Learner Offline
Stealth Member

Registered: 07/12/06
Posts: 56
I set it to no.. but didnt work, though i have given port 25 still its taking port 0 in the error log.
Could not connect to the mailServer port 0;

please help.

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#135459 - 09/26/06 03:34 AM Re: E-Mail Engine [Re: Remedy_Learner]
Remedy_Learner Offline
Stealth Member

Registered: 07/12/06
Posts: 56
Can anyone help in this?

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#135463 - 09/26/06 05:34 AM Re: E-Mail Engine [Re: Remedy_Learner]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi can you connect to you mailserver using telnet mailserver 25 and telnet mailserver 110 from your AR System server?
_________________________
Vincent.

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#135464 - 09/26/06 06:01 AM Re: E-Mail Engine [Re: Vincent_RIEDWEG]
Remedy_Learner Offline
Stealth Member

Registered: 07/12/06
Posts: 56
hi,

Following is the entry from the AR System Error Logs -
*******************************************************
Could not connect to SMTP host: mailServer, port: 25;
nested exception is:
java.io.IOException: Couldn't connect using "javax.net.ssl.SSLSocketFactory" socket factory to host, port: mailServer, 465; Exception: java.lang.reflect.InvocationTargetException
javax.mail.MessagingException: Could not connect to SMTP host: mailServer, port: 25;
nested exception is:
java.io.IOException: Couldn't connect using "javax.net.ssl.SSLSocketFactory" socket factory to host, port: mailServer, 465; Exception: java.lang.reflect.InvocationTargetException
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:911)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:158)
at javax.mail.Service.connect(Service.java:233)
at com.remedy.arsys.emaildaemon.SenderModule.openTransport(SenderModule.java:103)
at com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:348)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Unknown Source)
***************************************************************

Frackly speaking i dont have any idea how to connect
"connect to you mailserver using telnet mailserver 25 and telnet mailserver 110 from your AR System server"

please advice.

thanks in anticipation.

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#135466 - 09/26/06 06:31 AM Re: E-Mail Engine [Re: Remedy_Learner]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Type in command line :
telnet mailserver 25
and
telnet mailserver 110

_________________________
Vincent.

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#135469 - 09/26/06 07:19 AM Re: E-Mail Engine [Re: Vincent_RIEDWEG]
Remedy_Learner Offline
Stealth Member

Registered: 07/12/06
Posts: 56
With 25 i was able to access
here is the output
"220 mailServer **For Authorized Use Only** Tue, 26 Sep 2006 18:4
1:51 +0530"

but with 110 i was not able to access.

please advice.

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#135470 - 09/26/06 08:00 AM Re: E-Mail Engine [Re: Remedy_Learner]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
So, you can send emails if you have a valid account on the smtp server. Check the account used with your smtp server administrator.

For the pop3 server, check with the pop3 server administrator that the name and ports are correct. If yes, check with the network security team to allow pop3 connexions from your AR System server to the pop3 server.
_________________________
Vincent.

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