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#135169 - 08/18/06 09:03 AM change remedy logo on helpdesk forms ITSM 6
Vince Offline
Stealth Member

Registered: 02/10/06
Posts: 5
Hi all,
I apologize in advance for posting this question as I'm sure it has been covered already. I just can't seem to find it on the forum.

I am trying to change the logo on my Helpdesk forms. I'm pretty sure I have figured out how to do one form but before I do it I wanted to know where the original Remedy logo is stored. Is it embedded into each form? Or is it called from another location? I would like to know this in case I need to revert back to the original.

Also, is there a way to change all Helpdesk forms at the same time?

I appreciate any guidance,
Thanks,
Vince

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#135177 - 08/21/06 07:41 AM Re: change remedy logo on helpdesk forms ITSM 6 [Re: Vince]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

Theses logos are embedded on each view on each form...
_________________________
Vincent.

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#135187 - 08/22/06 06:38 AM Re: change remedy logo on helpdesk forms ITSM 6 [Re: Vincent_RIEDWEG]
Vince Offline
Stealth Member

Registered: 02/10/06
Posts: 5
Is there a way to replace the image with the same image on multiple forms at a time? Or do I have to replace them one by one?

Thanks for the reply.
Vince

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#135192 - 08/22/06 07:59 AM Re: change remedy logo on helpdesk forms ITSM 6 [Re: Vince]
Vincent_RIEDWEG Offline

Old Hand
****

Registered: 05/24/05
Posts: 1454
Loc: France
Hi,

You need to do this manually on each view for each form...

You can also try to develop (and share ) a tool to do this in API...
_________________________
Vincent.

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#135196 - 08/22/06 09:33 AM Re: change remedy logo on helpdesk forms ITSM 6 [Re: Vincent_RIEDWEG]
Vince Offline
Stealth Member

Registered: 02/10/06
Posts: 5
Unfortunately that is not my area of expertise. If so I would develope it and gladly share.

Thanks for your guidance.
Vince

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