James:

Who is Andy M.?

Thanks for all the suggestions. I have actually been to the two most
popular ones it seems. The first class I took (ARS 4.5 I think) in
Pleasanton, then had the 5.0 in Clearwater. I enjoyed both, but I would
have to say there seemed to be more to do in P-town.
Of course since I originally posted this I checked the BMC website and
there is now a training center in Atlanta, Ga. If the class is offered
there I will probably have to go there for the class (bean counters
always wanting to save a buck).

Any course suggestions? I am not a programmer by nature, but I have
managed (with a lot of help from the ARSlist) to maintain our system and
add a few new functions.

P.S. This list is the best thing since sliced bread!!!!


>Andy L. Mayfield
>System Operation Specialist
>Alabama Power Company
Office: 8-226-1805


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Thursday, March 23, 2006 10:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade

This message is in MIME format. Since your mail reader does not
understand
this format, some or all of this message may not be legible.

------=NextPart00101C64E95.363AB5CE
Content-Type: text/plain;
charset="iso-8859-1"

Adam:

I agree with your assessment of the P-Town center. I always liked the
tour
of the call center and got to meet a few of the folks who are no longer
there. I actually had a face-to-face with Andy M. and I left that
meeting
thinking even higher of him. If you can go to the P-Town center, I
highly
recommend it.

And the 'town' of Pleasanton is great too. You would not have an idea
that
you were in the middle of the Valley.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Adam D Pederson
Sent: Thursday, March 23, 2006 9:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**

Ah, the Philly Cheesesteak place. The best part of being in
Pleasanton...
(This coming from someone who once lived there.)



That said, I think that the Pleasanton training center is really top
notch,
you get nice facilities and the people are usually very on top of their
game.



Adam Pederson







From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Thursday, March 23, 2006 11:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



Rick:

Forgot about the training centers. I've been to P-town on several
occasions. Looks like my last trip will be so. BMC has opened a
partnered
training center in Phoenix and that is where I will have to take
training,
for several reasons.

I definately like the Philly Cheesesteak place on Stoneridge
though....Great
food and it is served PIPING hot (ephasis is: Watch out or you may burn
your mouth...)

Plenty of good places to eat and stay. The Sierra Suites is RIGHT
across
the street and the Larkspur (formerly Candelwood) is right next to the
In-n-Out Burger.

And if you wish, you can walk all over the place and the BART is right
up
the street from the training center, about one mile or so. Quick ride
to
Oakland or Frisco.

James

-----Original Message-----
From: Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG ]On Behalf Of
Rick
Cook
Sent: Thursday, March 23, 2006 7:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



**
Andy,

ARS upgrade - no problem. There are some nice additions to v7 - I'd
suggest
that you wait until you see it before deciding if they're worth waiting
another month or so for. If you have ITSM apps, you should DEFINITELY
wait
until you see v7 - it's a real dramatic shift from v6.

Pleasanton is the only training center to which I've been, but I love it
there.

Rick





From: Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG ] On Behalf Of
Mayfield, Andy L.
Sent: Thursday, March 23, 2006 6:51 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Upgrade



**
I am currently running ARS 5.1 and will soon be looking to upgrade. I
wanted
to get some recommendations on what version to go to. I am trying to
decide
if I should wait for version 7, or go ahead and upgrade to version 6.3.
I
can positives and negatives both ways.

With version 6.3, I would be getting a battled tested, patched version
that
has been in use for aw while.
With version 7 I would get the maximum lifespan before having to
upgrade
again.
Decisions, decisions......
Also, I am planning on attending a training class at some point this
year
(before we upgrade). Any favorite training locations?

Thanks,
Andy L. Mayfield
System Operation Specialist
Alabama Power Company
Office: 8-226-1805



20060125This posting was submitted with HTML in
it 20060125This posting was submitted with
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in it

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it 20060125This posting was submitted with
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in it




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------=NextPart00101C64E95.363AB5CE
Content-Type: text/html;
charset="iso-8859-1"

**

"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word" xmlns:st1 =
"urn:schemas-microsoft-com:office:smarttags">

size=2>Adam:

size=2> 

size=2>I
agree with your assessment of the P-Town center.  I always liked
the tour
of the call center and got to meet a few of the folks who are no longer
there.  I actually had a face-to-face with Andy M. and I left that
meeting
thinking even higher of him.  If you can go to the P-Town center, I
highly
recommend it.

size=2> 

size=2>And
the 'town' of Pleasanton is great too.  You would not have an idea
that you
were in the middle of the Valley.

 

size=2>James
McKenzie

size=2>-----Original Message-----
From: Action Request
System
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of
Adam
D Pederson
Sent: Thursday, March 23, 2006 9:06
AM
To:
arslist@ARSLIST.ORG
Subject: Re: Remedy
Upgrade

**
name=Generator>
namespaceuri="urn:schemas-microsoft-com:office:smarttags">pe> name="place"

namespaceuri="urn:schemas-microsoft-com:office:smarttags">pe> name="PersonName"

namespaceuri="urn:schemas-microsoft-com:office:smarttags">pe>

style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Ah, the
Philly
Cheesesteak place.  The best part of being in w:st="on">w:st="on">Pleasanton... 
(This coming from someone who once lived
there.)

style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"> 

style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">That said, I
think
that the Pleasanton training center is really top notch, you get nice
facilities and the people are usually very on top of their
game.

style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"> 

style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Adam
Pederson

style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"> 

face="Times New Roman" size=3>

---

style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY:
Tahoma">From: face=Tahoma size=2>
Action
Request System discussion list(ARSList) [mailto: w:st="on">arslist@ARSLIST.ORG] style="FONT-WEIGHT: bold">On Behalf Of McKenzie, James J
C-E LCMC
HQISEC/L3
Sent:
Thursday,
March 23, 2006 11:00 AM
To:
w:st="on">arslist@ARSLIST.ORG
style="FONT-WEIGHT: bold">Subject: Re: Remedy
Upgrade

style="FONT-SIZE: 12pt"> 

style="FONT-SIZE: 10pt">Rick:

Forgot
about the training centers.  I've been to P-town on several
occasions.  Looks like my last trip will be so.  BMC has
opened a
partnered training center in w:st="on">Phoenix and that is where I will have
to take
training, for several reasons.

I

definately like the Philly Cheesesteak place on Stoneridge
though....Great
food and it is served PIPING hot (ephasis is:  Watch out or you
may burn
your mouth...)

Plenty of
good places to eat and stay.  The Sierra Suites is RIGHT across
the
street and the Larkspur (formerly Candelwood) is right next to the
In-n-Out
Burger.

And if
you wish, you can walk all over the place and the BART is right up the
street
from the training center, about one mile or so.  Quick ride to
w:st="on">Oakland or
Frisco.

style="FONT-SIZE: 10pt">James

style="FONT-SIZE: 10pt">-----Original Message-----

size=2>From: Action Request System
discussion
list(ARSList) [ href="mailto:arslist@ARSLIST.ORG">mailto:arslist@ARSLIST.ORG]On
Behalf Of
Rick Cook
Sent:
Thursday, March 23, 2006 7:55 AM
style="FONT-SIZE: 10pt">To: w:st="on">arslist@ARSLIST.ORG

size=2>Subject: Re: Remedy
Upgrade

style="FONT-SIZE: 12pt"> 

**

style="FONT-SIZE: 10pt">Andy,

ARS
upgrade - no problem.  There are some nice additions to v7 - I'd
suggest
that you wait until you see it before deciding if they're worth
waiting
another month or so for.  If you have ITSM apps, you should
DEFINITELY
wait until you see v7 - it's a real dramatic shift from
v6.

size=2> style="FONT-SIZE:
10pt">Pleasanton size=2> is the only training center to
which
I've been, but I love it there.

style="FONT-SIZE: 10pt">Rick

size=3>

From:
Action Request System discussion list(ARSList) [ href="mailto:arslist@ARSLIST.ORG">mailto:arslist@ARSLIST.ORG] On
Behalf Of
Mayfield, Andy L.
style="FONT-SIZE: 10pt">Sent: Thursday, March 23, 2006 6:51
AM

To: w:st="on">arslist@ARSLIST.ORG

size=2>Subject: Remedy
Upgrade

style="FONT-SIZE: 12pt"> 

**

I am
currently
running ARS 5.1 and will soon be looking to upgrade. I wanted to get
some
recommendations on what version to go to. I am trying to decide if I
should
wait for version 7, or go ahead and upgrade to version 6.3. I can
positives
and negatives both ways.

With
version 6.3, I would be getting a battled tested, patched version that
has
been in use for aw while.
style="FONT-SIZE: 10pt">With  version 7 I would get the maximum
lifespan
before having to upgrade again.
style="FONT-SIZE: 10pt">Decisions, decisions......

size=2>Also, I am planning on attending
a
training class at some point this year (before we upgrade). Any
favorite
training locations?

Thanks,

Andy L.
Mayfield

System
Operation
Specialist
style="FONT-SIZE: 10pt">Alabama Power Company
size=2>Office: 8-226-1805

style="FONT-SIZE: 12pt"> 

style="FONT-SIZE: 10pt">20060125This posting
was
submitted with HTML in it 20060125This
posting was
submitted with HTML in it

20060125This

posting was submitted with HTML in it
20060125This
posting was submitted with HTML in it

20060125This posting was submitted with HTML in
it

------=NextPart00101C64E95.363AB5CE--


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

I second Claire's vote. It isn't that far from Washington DC as well (45
minutes drive), so you can do a whole lot of site seeing and if your
there for a weekend, you have to see the Air & Space Museum and the
International Spy Museum. I always make it a point to check them out
when I'm in DC.

Also several good restaurants in DC or Georgetown. You can try out
Ethiopian cuisine if you haven't tried it before.

Saby Fernandes
Remedy Approved Consultant
Reliant Tech Inc.,
New Jersey, U.S.A.
------------------------------------------------------------------------
----
Give a man a fish and he eats for a day! Teach a man to fish, he sits in
a boat and drinks beer all day!!
------------------------------------------------------------------------
----

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Sanford, Claire
Sent: Thursday, March 23, 2006 12:14 PM
To: arslist@arslist.org
Subject: Re: Remedy Upgrade

**
Let put in a vote of confidence for the Columbia, MD training location.
Just a few minutes drive from Baltimore and the Inner Harbor.

This is where I have done all my training. It is the home of Lenny!!!
Sure, there is no call center to tour, but you get LENNY!!!

Claire



From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Thursday, March 23, 2006 10:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**
Adam:

I agree with your assessment of the P-Town center. I always liked the
tour of the call center and got to meet a few of the folks who are no
longer there. I actually had a face-to-face with Andy M. and I left
that meeting thinking even higher of him. If you can go to the P-Town
center, I highly recommend it.

And the 'town' of Pleasanton is great too. You would not have an idea
that you were in the middle of the Valley.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Adam D Pederson
Sent: Thursday, March 23, 2006 9:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**

Ah, the Philly Cheesesteak place. The best part of being in
Pleasanton... (This coming from someone who once lived there.)



That said, I think that the Pleasanton training center is really
top notch, you get nice facilities and the people are usually very on
top of their game.



Adam Pederson







From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Thursday, March 23, 2006 11:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



Rick:

Forgot about the training centers. I've been to P-town on
several occasions. Looks like my last trip will be so. BMC has opened
a partnered training center in Phoenix and that is where I will have to
take training, for several reasons.

I definately like the Philly Cheesesteak place on Stoneridge
though....Great food and it is served PIPING hot (ephasis is: Watch out
or you may burn your mouth...)

Plenty of good places to eat and stay. The Sierra Suites is
RIGHT across the street and the Larkspur (formerly Candelwood) is right
next to the In-n-Out Burger.

And if you wish, you can walk all over the place and the BART is
right up the street from the training center, about one mile or so.
Quick ride to Oakland or Frisco.

James

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Rick Cook
Sent: Thursday, March 23, 2006 7:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



**
Andy,

ARS upgrade - no problem. There are some nice additions to v7 -
I'd suggest that you wait until you see it before deciding if they're
worth waiting another month or so for. If you have ITSM apps, you
should DEFINITELY wait until you see v7 - it's a real dramatic shift
from v6.

Pleasanton is the only training center to which I've been, but I
love it there.

Rick





From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mayfield, Andy L.
Sent: Thursday, March 23, 2006 6:51 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Upgrade



**
I am currently running ARS 5.1 and will soon be looking to
upgrade. I wanted to get some recommendations on what version to go to.
I am trying to decide if I should wait for version 7, or go ahead and
upgrade to version 6.3. I can positives and negatives both ways.

With version 6.3, I would be getting a battled tested, patched
version that has been in use for aw while.
With version 7 I would get the maximum lifespan before having
to upgrade again.
Decisions, decisions......
Also, I am planning on attending a training class at some point
this year (before we upgrade). Any favorite training locations?

Thanks,
Andy L. Mayfield
System Operation Specialist
Alabama Power Company
Office: 8-226-1805



20060125This posting was submitted with
HTML in it 20060125This posting was
submitted with HTML in it

20060125This posting was submitted with
HTML in it 20060125This posting was
submitted with HTML in it

20060125This posting was submitted with HTML in
it
20060125This posting was submitted with HTML in
it


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

**

Sabyson and Claire:

I don't have to go that far for Ethiopian cuisine. Actually it is about a mile from where I live.

However, I would like to visit the Smithsonian again.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Fernandes, Sabyson R
Sent: Thursday, March 23, 2006 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


I second Claire's vote. It isn't that far from Washington DC as well (45
minutes drive), so you can do a whole lot of site seeing and if your
there for a weekend, you have to see the Air & Space Museum and the
International Spy Museum. I always make it a point to check them out
when I'm in DC.

Also several good restaurants in DC or Georgetown. You can try out
Ethiopian cuisine if you haven't tried it before.

Saby Fernandes
Remedy Approved Consultant
Reliant Tech Inc.,
New Jersey, U.S.A.
------------------------------------------------------------------------
----
Give a man a fish and he eats for a day! Teach a man to fish, he sits in
a boat and drinks beer all day!!
------------------------------------------------------------------------
----

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Sanford, Claire
Sent: Thursday, March 23, 2006 12:14 PM
To: arslist@arslist.org
Subject: Re: Remedy Upgrade

**
Let put in a vote of confidence for the Columbia, MD training location.
Just a few minutes drive from Baltimore and the Inner Harbor.

This is where I have done all my training. It is the home of Lenny!!!
Sure, there is no call center to tour, but you get LENNY!!!

Claire



From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Thursday, March 23, 2006 10:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**
Adam:

I agree with your assessment of the P-Town center. I always liked the
tour of the call center and got to meet a few of the folks who are no
longer there. I actually had a face-to-face with Andy M. and I left
that meeting thinking even higher of him. If you can go to the P-Town
center, I highly recommend it.

And the 'town' of Pleasanton is great too. You would not have an idea
that you were in the middle of the Valley.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Adam D Pederson
Sent: Thursday, March 23, 2006 9:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**

Ah, the Philly Cheesesteak place. The best part of being in
Pleasanton... (This coming from someone who once lived there.)



That said, I think that the Pleasanton training center is really
top notch, you get nice facilities and the people are usually very on
top of their game.



Adam Pederson







From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Thursday, March 23, 2006 11:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



Rick:

Forgot about the training centers. I've been to P-town on
several occasions. Looks like my last trip will be so. BMC has opened
a partnered training center in Phoenix and that is where I will have to
take training, for several reasons.

I definately like the Philly Cheesesteak place on Stoneridge
though....Great food and it is served PIPING hot (ephasis is: Watch out
or you may burn your mouth...)

Plenty of good places to eat and stay. The Sierra Suites is
RIGHT across the street and the Larkspur (formerly Candelwood) is right
next to the In-n-Out Burger.

And if you wish, you can walk all over the place and the BART is
right up the street from the training center, about one mile or so.
Quick ride to Oakland or Frisco.

James

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Rick Cook
Sent: Thursday, March 23, 2006 7:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



**
Andy,

ARS upgrade - no problem. There are some nice additions to v7 -
I'd suggest that you wait until you see it before deciding if they're
worth waiting another month or so for. If you have ITSM apps, you
should DEFINITELY wait until you see v7 - it's a real dramatic shift
from v6.

Pleasanton is the only training center to which I've been, but I
love it there.

Rick





From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mayfield, Andy L.
Sent: Thursday, March 23, 2006 6:51 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Upgrade



**
I am currently running ARS 5.1 and will soon be looking to
upgrade. I wanted to get some recommendations on what version to go to.
I am trying to decide if I should wait for version 7, or go ahead and
upgrade to version 6.3. I can positives and negatives both ways.

With version 6.3, I would be getting a battled tested, patched
version that has been in use for aw while.
With version 7 I would get the maximum lifespan before having
to upgrade again.
Decisions, decisions......
Also, I am planning on attending a training class at some point
this year (before we upgrade). Any favorite training locations?

Thanks,
Andy L. Mayfield
System Operation Specialist
Alabama Power Company
Office: 8-226-1805



20060125This posting was submitted with
HTML in it 20060125This posting was
submitted with HTML in it

20060125This posting was submitted with
HTML in it 20060125This posting was
submitted with HTML in it

20060125This posting was submitted with HTML in
it
20060125This posting was submitted with HTML in
it


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

20060125This posting was submitted with HTML in it

**
Claire,

I vote for Columbia, too.

LENNY! LENNY! LENNY!

I've done all but one Delta class there. Anybody remember when it was on Eli Whitney drive in the Sun building.
Rte 175 and the Snowden River Pkway area has changed.

Plus it's in driving distance from South Jersey.

Go see the Arundel Mills Mall and stop at Timbuktu for killer crab cakes.


John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me







From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Thursday, March 23, 2006 12:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**
Let put in a vote of confidence for the Columbia, MD training location. Just a few minutes drive from Baltimore and the Inner Harbor.

This is where I have done all my training. It is the home of Lenny!!! Sure, there is no call center to tour, but you get LENNY!!!

Claire



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thursday, March 23, 2006 10:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**
Adam:

I agree with your assessment of the P-Town center. I always liked the tour of the call center and got to meet a few of the folks who are no longer there. I actually had a face-to-face with Andy M. and I left that meeting thinking even higher of him. If you can go to the P-Town center, I highly recommend it.

And the 'town' of Pleasanton is great too. You would not have an idea that you were in the middle of the Valley.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Adam D Pederson
Sent: Thursday, March 23, 2006 9:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


**

Ah, the Philly Cheesesteak place. The best part of being in Pleasanton... (This coming from someone who once lived there.)



That said, I think that the Pleasanton training center is really top notch, you get nice facilities and the people are usually very on top of their game.



Adam Pederson







From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thursday, March 23, 2006 11:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



Rick:

Forgot about the training centers. I've been to P-town on several occasions. Looks like my last trip will be so. BMC has opened a partnered training center in Phoenix and that is where I will have to take training, for several reasons.

I definately like the Philly Cheesesteak place on Stoneridge though....Great food and it is served PIPING hot (ephasis is: Watch out or you may burn your mouth...)

Plenty of good places to eat and stay. The Sierra Suites is RIGHT across the street and the Larkspur (formerly Candelwood) is right next to the In-n-Out Burger.

And if you wish, you can walk all over the place and the BART is right up the street from the training center, about one mile or so. Quick ride to Oakland or Frisco.

James

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Rick Cook
Sent: Thursday, March 23, 2006 7:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade



**
Andy,

ARS upgrade - no problem. There are some nice additions to v7 - I'd suggest that you wait until you see it before deciding if they're worth waiting another month or so for. If you have ITSM apps, you should DEFINITELY wait until you see v7 - it's a real dramatic shift from v6.

Pleasanton is the only training center to which I've been, but I love it there.

Rick





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mayfield, Andy L.
Sent: Thursday, March 23, 2006 6:51 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Upgrade



**
I am currently running ARS 5.1 and will soon be looking to upgrade. I wanted to get some recommendations on what version to go to. I am trying to decide if I should wait for version 7, or go ahead and upgrade to version 6.3. I can positives and negatives both ways.

With version 6.3, I would be getting a battled tested, patched version that has been in use for aw while.
With version 7 I would get the maximum lifespan before having to upgrade again.
Decisions, decisions......
Also, I am planning on attending a training class at some point this year (before we upgrade). Any favorite training locations?

Thanks,
Andy L. Mayfield
System Operation Specialist
Alabama Power Company
Office: 8-226-1805



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UUUUmmmmmmm.... Lenny - who?


> Let put in a vote of confidence for the Columbia, MD training location.
> Just a few minutes drive from Baltimore and the Inner Harbor.
>
> This is where I have done all my training. It is the home of Lenny!!!
> Sure, there is no call center to tour, but you get LENNY!!!
>
> Claire
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
> HQISEC/L3
> Sent: Thursday, March 23, 2006 10:17 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Upgrade
>
>
> **
> Adam:
>
> I agree with your assessment of the P-Town center. I always liked the
> tour of the call center and got to meet a few of the folks who are no
> longer there. I actually had a face-to-face with Andy M. and I left
> that meeting thinking even higher of him. If you can go to the P-Town
> center, I highly recommend it.
>
> And the 'town' of Pleasanton is great too. You would not have an idea
> that you were in the middle of the Valley.
>
> James McKenzie
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG]On Behalf Of Adam D Pederson
> Sent: Thursday, March 23, 2006 9:06 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Upgrade
>
>
> **
>
> Ah, the Philly Cheesesteak place. The best part of being in
> Pleasanton... (This coming from someone who once lived there.)
>
>
>
> That said, I think that the Pleasanton training center is really
> top notch, you get nice facilities and the people are usually very on
> top of their game.
>
>
>
> Adam Pederson
>
>
>
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
> HQISEC/L3
> Sent: Thursday, March 23, 2006 11:00 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Upgrade
>
>
>
> Rick:
>
> Forgot about the training centers. I've been to P-town on
> several occasions. Looks like my last trip will be so. BMC has opened
> a partnered training center in Phoenix and that is where I will have to
> take training, for several reasons.
>
> I definately like the Philly Cheesesteak place on Stoneridge
> though....Great food and it is served PIPING hot (ephasis is: Watch out
> or you may burn your mouth...)
>
> Plenty of good places to eat and stay. The Sierra Suites is
> RIGHT across the street and the Larkspur (formerly Candelwood) is right
> next to the In-n-Out Burger.
>
> And if you wish, you can walk all over the place and the BART is
> right up the street from the training center, about one mile or so.
> Quick ride to Oakland or Frisco.
>
> James
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG]On Behalf Of Rick Cook
> Sent: Thursday, March 23, 2006 7:55 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Upgrade
>
>
>
> **
> Andy,
>
> ARS upgrade - no problem. There are some nice additions to v7 -
> I'd suggest that you wait until you see it before deciding if they're
> worth waiting another month or so for. If you have ITSM apps, you
> should DEFINITELY wait until you see v7 - it's a real dramatic shift
> from v6.
>
> Pleasanton is the only training center to which I've been, but I
> love it there.
>
> Rick
>
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Mayfield, Andy L.
> Sent: Thursday, March 23, 2006 6:51 AM
> To: arslist@ARSLIST.ORG
> Subject: Remedy Upgrade
>
>
>
> **
> I am currently running ARS 5.1 and will soon be looking to
> upgrade. I wanted to get some recommendations on what version to go to.
> I am trying to decide if I should wait for version 7, or go ahead and
> upgrade to version 6.3. I can positives and negatives both ways.
>
> With version 6.3, I would be getting a battled tested, patched
> version that has been in use for aw while.
> With version 7 I would get the maximum lifespan before having
> to upgrade again.
> Decisions, decisions......
> Also, I am planning on attending a training class at some point
> this year (before we upgrade). Any favorite training locations?
>
> Thanks,
> Andy L. Mayfield
> System Operation Specialist
> Alabama Power Company
> Office: 8-226-1805
>
>
>
> 20060125This posting was submitted with
> HTML in it 20060125This posting was
> submitted with HTML in it
>
> 20060125This posting was submitted with
> HTML in it 20060125This posting was
> submitted with HTML in it
>
> 20060125This posting was submitted with HTML in
> it
>
>
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>


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**

William:

Leonard Warren. He is probably the best trainer that BMC (and Remedy) has. He is usually out somewhere training folks. It is very unusual to find him in Columbia, MD these days.

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Will Du Chene
Sent: Thursday, March 23, 2006 11:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade


UUUUmmmmmmm.... Lenny - who?

20060125This posting was submitted with HTML in it

I would always choose Pleasanton over columbia. While Lenny is a
superior trainer (and a hell of a good guy), he is on the road so much
anymore that you probably would not have him.

Pleasanton facilities are very nice. Hotel's are in walking distance
(Nothing to do in columbia). And if you stay at the Summerfield
suites....YOU GET FREE BEER!!!!!

Wheeeeeeee!!!!!!!!

On 3/23/06, McKenzie, James J C-E LCMC HQISEC/L3
wrote:
> **
>
> William:
>
> Leonard Warren. He is probably the best trainer that BMC (and Remedy) has.
> He is usually out somewhere training folks. It is very unusual to find him
> in Columbia, MD these days.
>
>
> James McKenzie
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG]On Behalf Of Will Du Chene
> Sent: Thursday, March 23, 2006 11:25 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Upgrade
>
>
>
>
>
> UUUUmmmmmmm.... Lenny - who?
> 20060125This posting was submitted
> with HTML in it


--
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101

The opinions expressed in this e-mail are in no way those of the
University of Washington, or the State of Washington. They are my
own.


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Lenny told us at BMC in Houston during the World Wide Technical Forum (where
he taught the CMDB classes for partners) that he was going to cease
traveling as much if at all (if that's possible). If this is indeed true,
then he would be in MD.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren Baltimore
Sent: Thursday, March 23, 2006 1:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Upgrade

I would always choose Pleasanton over columbia. While Lenny is a
superior trainer (and a hell of a good guy), he is on the road so much
anymore that you probably would not have him.

Pleasanton facilities are very nice. Hotel's are in walking distance
(Nothing to do in columbia). And if you stay at the Summerfield
suites....YOU GET FREE BEER!!!!!

Wheeeeeeee!!!!!!!!

On 3/23/06, McKenzie, James J C-E LCMC HQISEC/L3
wrote:
> **
>
> William:
>
> Leonard Warren. He is probably the best trainer that BMC (and Remedy)
has.
> He is usually out somewhere training folks. It is very unusual to find
him
> in Columbia, MD these days.
>
>
> James McKenzie
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG]On Behalf Of Will Du Chene
> Sent: Thursday, March 23, 2006 11:25 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Upgrade
>
>
>
>
>
> UUUUmmmmmmm.... Lenny - who?
> 20060125This posting was submitted
> with HTML in it


--
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101

The opinions expressed in this e-mail are in no way those of the
University of Washington, or the State of Washington. They are my
own.



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


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