**

Good morning listers,



I'm having issues in creating a Web Service in Remedy that can be used to create a new request in Remedy. Basically, all I'm trying to do is create a web service on a custom form I've built, that asks the "consumer" to input one field. This "one field" creates a new request in Remedy and saves the value and returns a success or failure.



The issue I'm having, is that anytime I try to create a Web Service (Have tried with opCreate), it defaults to setting up mappings for every single field on the form, when all I want is 1 field. It also sets up some sort of authentication request? I don't really want any of this. The web service is supossed to be consumed by a custom java api that will collect identification numbers in Remedy. Remedy at that point checks to find additional information on the identification # that was sent to it (i.e. Person's Name, phone #, etc.) and stores it elsewhere in the form. If the identification # isn't in the system, it runs a filter to retrieve the information out of another database, and brings the information back into the SHR:People form as a new person, and then back to the custom form I've created.



So basically, I can't create a web service that will only allow me to map 1 input field, as it by default, keeps saving all the fields on the form + some authentication fields. Am I doing something wrong?



Any help would be appreciated. Thanks!



v/r





One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



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20060125This posting was submitted with HTML in it

**
Hi Christopher,

Which versions or ARServer and Mid-Tier are you using?

Eric Cleereman

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Monday, March 20, 2006 11:42 AM
To: arslist@ARSLIST.ORG
Subject: Publishing a Web Service to create new request


**

Good morning listers,



I’m having issues in creating a Web Service in Remedy that can be used to create a new request in Remedy. Basically, all I’m trying to do is create a web service on a custom form I’ve built, that asks the “consumer” to input one field. This “one field” creates a new request in Remedy and saves the value and returns a success or failure.



The issue I’m having, is that anytime I try to create a Web Service (Have tried with opCreate), it defaults to setting up mappings for every single field on the form, when all I want is 1 field. It also sets up some sort of authentication request? I don’t really want any of this… The web service is supossed to be consumed by a custom java api that will collect identification numbers in Remedy. Remedy at that point checks to find additional information on the identification # that was sent to it (i.e. Person’s Name, phone #, etc.) and stores it elsewhere in the form. If the identification # isn’t in the system, it runs a filter to retrieve the information out of another database, and brings the information back into the SHR:People form as a new person, and then back to the custom form I’ve created.



So basically, I can’t create a web service that will only allow me to map 1 input field, as it by default, keeps saving all the fields on the form + some authentication fields. Am I doing something wrong?



Any help would be appreciated. Thanks!



v/r





One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?



20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**
Hi Christoper
you can create a simple xml schema document (xsd) to map only 1 or more field.
when create the web service import the xsd file.
For the authentication you can set the anonimus user in the mid-tier config.
Bye
Mauro


2006/3/20, Christopher Gillman :

**

Good morning listers,



I'm having issues in creating a Web Service in Remedy that can be used to create a new request in Remedy. Basically, all I'm trying to do is create a web service on a custom form I've built, that asks the "consumer" to input one field. This "one field" creates a new request in Remedy and saves the value and returns a success or failure.



The issue I'm having, is that anytime I try to create a Web Service (Have tried with opCreate), it defaults to setting up mappings for every single field on the form, when all I want is 1 field. It also sets up some sort of authentication request? I don't really want any of this… The web service is supossed to be consumed by a custom java api that will collect identification numbers in Remedy. Remedy at that point checks to find additional information on the identification # that was sent to it ( i.e. Person's Name, phone #, etc.) and stores it elsewhere in the form. If the identification # isn't in the system, it runs a filter to retrieve the information out of another database, and brings the information back into the SHR:People form as a new person, and then back to the custom form I've created.



So basically, I can't create a web service that will only allow me to map 1 input field, as it by default, keeps saving all the fields on the form + some authentication fields. Am I doing something wrong?



Any help would be appreciated. Thanks!



v/r





One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?



20060125This posting was submitted with HTML in it


20060125This posting was submitted with HTML in it

**



**

Eric,



Sorry about that ARServer 6.3 Patch 13, Mid-Tier Patch 15.



v/r



Chris

20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**

Mauro,



I'm not exactly sure how to create and xsd xml schema document, I thought Remedy was supossed to do this for you ?



v/r











From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mauro Pedone
Sent: Monday, March 20, 2006 10:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



**

Hi Christoper

you can create a simple xml schema document (xsd) to map only 1 or more field.

when create the web service import the xsd file.

For the authentication you can set the anonimus user in the mid-tier config.

Bye

Mauro



2006/3/20, Christopher Gillman :

**



20060125This posting was submitted with HTML in it

**
By default Remedy defines all fields in the XML. What you can do is unmap and delete the fields you do not want. To Delete the fields Right-Click on the field in the right hand window and select Cut.

As for the authentication you can do 1 of 2 things. Either define the anonymous login (in the MId-Tier configuration) or pass in a login in the AuthenticationInfo of the Header. The Remedy server always requires logging in in some form or fashon.

Fred



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Monday, March 20, 2006 10:42 AM
To: arslist@ARSLIST.ORG
Subject: Publishing a Web Service to create new request


**

Good morning listers,



I'm having issues in creating a Web Service in Remedy that can be used to create a new request in Remedy. Basically, all I'm trying to do is create a web service on a custom form I've built, that asks the "consumer" to input one field. This "one field" creates a new request in Remedy and saves the value and returns a success or failure.



The issue I'm having, is that anytime I try to create a Web Service (Have tried with opCreate), it defaults to setting up mappings for every single field on the form, when all I want is 1 field. It also sets up some sort of authentication request? I don't really want any of this. The web service is supossed to be consumed by a custom java api that will collect identification numbers in Remedy. Remedy at that point checks to find additional information on the identification # that was sent to it (i.e. Person's Name, phone #, etc.) and stores it elsewhere in the form. If the identification # isn't in the system, it runs a filter to retrieve the information out of another database, and brings the information back into the SHR:People form as a new person, and then back to the custom form I've created.



So basically, I can't create a web service that will only allow me to map 1 input field, as it by default, keeps saving all the fields on the form + some authentication fields. Am I doing something wrong?



Any help would be appreciated. Thanks!



v/r





20060125This posting was submitted with HTML in it

**
Another trick I use for this is:

* Click the Input Mapping button
* In the right pane, select any fields you don't want mapped. (you can select multiple fields using Shift or CTRL and the mouse)
* Right click, and choose cut. The fields are removed, and won't show up in the generated WSDL at all.

Eric Cleereman

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Mauro Pedone
Sent: Monday, March 20, 2006 11:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


**
Hi Christoper
you can create a simple xml schema document (xsd) to map only 1 or more field.
when create the web service import the xsd file.
For the authentication you can set the anonimus user in the mid-tier config.
Bye
Mauro


2006/3/20, Christopher Gillman :

**

Good morning listers,



I'm having issues in creating a Web Service in Remedy that can be used to create a new request in Remedy. Basically, all I'm trying to do is create a web service on a custom form I've built, that asks the "consumer" to input one field. This "one field" creates a new request in Remedy and saves the value and returns a success or failure.



The issue I'm having, is that anytime I try to create a Web Service (Have tried with opCreate), it defaults to setting up mappings for every single field on the form, when all I want is 1 field. It also sets up some sort of authentication request? I don't really want any of this… The web service is supossed to be consumed by a custom java api that will collect identification numbers in Remedy. Remedy at that point checks to find additional information on the identification # that was sent to it ( i.e. Person's Name, phone #, etc.) and stores it elsewhere in the form. If the identification # isn't in the system, it runs a filter to retrieve the information out of another database, and brings the information back into the SHR:People form as a new person, and then back to the custom form I've created.



So basically, I can't create a web service that will only allow me to map 1 input field, as it by default, keeps saving all the fields on the form + some authentication fields. Am I doing something wrong?



Any help would be appreciated. Thanks!



v/r





One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



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Want a signature like this?



20060125This posting was submitted with HTML in it


20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**
Christopher

I don't know if there is a remedy tool to do this.
I write an xsd file by hand and it works well

example xsd:





targetNamespace="http://www.w3schools.com "

xmlns="http://www.w3schools.com "

elementFormDefault="qualified">






















2006/3/20, Christopher Gillman :

**

Mauro,



I'm not exactly sure how to create and xsd xml schema document, I thought Remedy was supossed to do this for you ?



v/r













From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Mauro Pedone
Sent: Monday, March 20, 2006 10:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



**



Hi Christoper

you can create a simple xml schema document (xsd) to map only 1 or more field.

when create the web service import the xsd file.

For the authentication you can set the anonimus user in the mid-tier config.

Bye

Mauro



2006/3/20, Christopher Gillman < christopher.gillman@generationetech.com >:

**



20060125This posting was submitted with HTML in it


20060125This posting was submitted with HTML in it

I've been able to construct a WSDL that grabs just the one field, however,
the client is not able to consume it properly they responded with the
following, and the particular error isn't in the KB anywhere. Does anyone
have any suggestions?

Chris,

I am getting the following error message when invoking the web service.

calling
http://hlpweb2t.devry.edu/arsys/services/ARService?server=hlpapp1t&webSe
rvice=TestValidateSSO

javax.xml.rpc.soap.SOAPFaultException: ARERR [9329] The location does not
have the required parameter server or webService



One step ahead of IT. In step with your business.


Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972





Add me to your address book...
Want a signature like this?


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

**

Christopher:

Are you running a Mid-Tier server against the Remedy server? You need this in order to consume a web service.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Monday, March 20, 2006 2:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


I've been able to construct a WSDL that grabs just the one field, however,
the client is not able to consume it properly they responded with the
following, and the particular error isn't in the KB anywhere. Does anyone
have any suggestions?

Chris,

I am getting the following error message when invoking the web service.

calling
http://hlpweb2t.devry.edu/arsys/services/ARService?server=hlpapp1t&webSe
rvice=TestValidateSSO

javax.xml.rpc.soap.SOAPFaultException: ARERR [9329] The location does not
have the required parameter server or webService



One step ahead of IT. In step with your business.


Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972





Add me to your address book...
Want a signature like this?


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

20060125This posting was submitted with HTML in it

The error description of error 9329 is

When extracting the details about the web service request from the input
document, this error message is returned due to the wrong format of the
namespace. The location must include the server and the webService
parameters.

I think his client is dying on the & in the url (I've seen that happen
coming from a JBoss server before). His client may have to reference the
Service url with & instead of just the &

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Monday, March 20, 2006 3:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

I've been able to construct a WSDL that grabs just the one field,
however, the client is not able to consume it properly they responded
with the following, and the particular error isn't in the KB anywhere.
Does anyone have any suggestions?

Chris,

I am getting the following error message when invoking the web service.

calling
http://hlpweb2t.devry.edu/arsys/services/ARService?server=hlpapp1t&webSe
rvice=TestValidateSSO

javax.xml.rpc.soap.SOAPFaultException: ARERR [9329] The location does
not have the required parameter server or webService



One step ahead of IT. In step with your business.


Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972





Add me to your address book...
Want a signature like this?



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

Yes,



Actually I already found the issue. the darn WSDL was removed from the
Mid-Tier for whatever reason. very strange, I've re-created it, seems to be
ok now.









One step ahead of IT. In step with your
business.





Christopher Gillman
Consultant

generationE Technologies

Brook%2C+IL+60523&country=us> 2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523



christopher.gillman@generationetech.com
AIM: usafairmang1


tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972





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to your address book...

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From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Monday, March 20, 2006 3:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Christopher:

Are you running a Mid-Tier server against the Remedy server? You need this
in order to consume a web service.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.o

XMLSpy is a very handy tool to work with xml and related technology.
http://www.altova.com/

--
Jarl

On 3/20/06, Mauro Pedone wrote:
>
> **
> Christopher
>
> I don't know if there is a remedy tool to do this.
> I write an xsd file by hand and it works well
>
> example xsd:
>
>
>
>
>
> >
> targetNamespace="http://www.w3schools.com "
>
> xmlns="http://www.w3schools.com "
>
> elementFormDefault="qualified">
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> 2006/3/20, Christopher Gillman :
> > **
> >
> >
> > Mauro,
> >
> >
> >
> > I'm not exactly sure how to create and xsd xml schema document, I thought Remedy was supossed to do this for you ?
> >
> >
> >
> > v/r
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >

> >
> > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Mauro Pedone
> > Sent: Monday, March 20, 2006 10:53 AM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: Publishing a Web Service to create new request
> >
> >
> >
> > **
> >
> >
> > Hi Christoper
> >
> >
> > you can create a simple xml schema document (xsd) to map only 1 or more field.
> >
> >
> > when create the web service import the xsd file.
> >
> >
> > For the authentication you can set the anonimus user in the mid-tier config.
> >
> >
> > Bye
> >
> >
> > Mauro
> >
> >
> >
> >
> > 2006/3/20, Christopher Gillman < christopher.gillman@generationetech.com>:
> >
> > **
> >
> >
> >
> > 20060125This posting was submitted with HTML in it
>
> 20060125This posting was submitted with HTML in it


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Fred or anyone else who might know,

I've instructed the client to try what you've suggested below. I do have a
question though in regards to this. I've setup the mid-tier that the WSDL is
residing on to use an anonymous username/password for authentication. The
link is the following:

http:///arsys/WSDL/public//TestValidateSSO

Where = our MidTier and = our AR Server

Even though I've got the anonymous authentication setup on the Mid-Tier, do
I still need to instruct the client to map any of the authentication fields?
Currently he is only mapping the one field I am trying to get information
on.

v/r

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Monday, March 20, 2006 4:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

The error description of error 9329 is

When extracting the details about the web service request from the input
document, this error message is returned due to the wrong format of the
namespace. The location must include the server and the webService
parameters.

I think his client is dying on the & in the url (I've seen that happen
coming from a JBoss server before). His client may have to reference the
Service url with & instead of just the &

Fred


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

I also noticed something else,

The actual WSDL link works... and I can see the XML in Internet Explorer,
however, down at the bottom of the WSDL where the "soap:address location =

http://hlpweb2t/arsys/services/ARService?server=hlpapp1t&webService=TestVali
dateSSO

Shouldn't this come up in Internet Explorer as well? Because it gives me a
"page not found..." error.

Ideas?



------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Monday, March 20, 2006 4:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

The error description of error 9329 is

When extracting the details about the web service request from the input
document, this error message is returned due to the wrong format of the
namespace. The location must include the server and the webService
parameters.

I think his client is dying on the & in the url (I've seen that happen
coming from a JBoss server before). His client may have to reference the
Service url with & instead of just the &

Fred

T.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

Web services use a Post action while normal web browsing uses a Get
action. When I hit one of my web services in IE I receive the following:

AXIS error: invoking via GET
No method!

It almost sounds like your Mid-Tier is not working correctly. I notice
in your earlier posts that in some places you use the FQDN of the server
hlpweb2t.devry.edu and in others you use just hlpweb2t.

Does the Mid-Tier respond to both names?

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 10:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

I also noticed something else,

The actual WSDL link works... and I can see the XML in Internet
Explorer, however, down at the bottom of the WSDL where the
"soap:address location =

http://hlpweb2t/arsys/services/ARService?server=hlpapp1t&webService=Test
ValidateSSO

Shouldn't this come up in Internet Explorer as well? Because it gives me
a "page not found..." error.

Ideas?



------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Monday, March 20, 2006 4:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

The error description of error 9329 is

When extracting the details about the web service request from the input
document, this error message is returned due to the wrong format of the
namespace. The location must include the server and the webService
parameters.

I think his client is dying on the & in the url (I've seen that happen
coming from a JBoss server before). His client may have to reference the
Service url with & instead of just the &

Fred


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

Fred,

Both will resolve, I've been using the fully qualified path, but both will
work. What I'm getting at is that the Soap ADDRESS location isn't even
publishing... I should at least get some kind AXIS page, and not a 404 not
found page. That's the reason I also get the java lang error: ARERR [9130]
An exception occurred from the WebService class : ; nested exception is:
java.net.UnknownHostException: hlpweb2t.devry.edu

Because the SOAP Address location isn't accessible anywhere. So I'm
wondering what the problem is, and why it isn't storing anywhere on the
server.

v/r

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

Web services use a Post action while normal web browsing uses a Get
action. When I hit one of my web services in IE I receive the following:

AXIS error: invoking via GET
No method!

It almost sounds like your Mid-Tier is not working correctly. I notice
in your earlier posts that in some places you use the FQDN of the server
hlpweb2t.devry.edu and in others you use just hlpweb2t.

Does the Mid-Tier respond to both names?

Fred

LIST.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService

Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

Fred,

Both will resolve, I've been using the fully qualified path, but both
will work. What I'm getting at is that the Soap ADDRESS location isn't
even publishing... I should at least get some kind AXIS page, and not a
404 not found page. That's the reason I also get the java lang error:
ARERR [9130] An exception occurred from the WebService class : ; nested
exception is:
java.net.UnknownHostException: hlpweb2t.devry.edu

Because the SOAP Address location isn't accessible anywhere. So I'm
wondering what the problem is, and why it isn't storing anywhere on the
server.

v/r

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

I get the same thing there Fred...

However, If I go here: http://hlpweb2t.devry.edu/arsys/services

I get the following:

And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService

Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...

Fred


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

**

Chris:

This appears to be the basic services, but the wsdl is very intersting from the AdminService.

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 12:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


I get the same thing there Fred...

However, If I go here: http://hlpweb2t.devry.edu/arsys/services

I get the following:

And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService

Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...

Fred


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

20060125This posting was submitted with HTML in it

I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).

What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

I get the same thing there Fred...

However, If I go here: http://hlpweb2t.devry.edu/arsys/services

I get the following:

And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService

Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...

Fred


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

**

Fred:

I think you missed something: Chris is shortening the name of his server....

And if I use either the FQDN or short name, I get the same results as Chris does.

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).

What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

I get the same thing there Fred...

However, If I go here: http://hlpweb2t.devry.edu/arsys/services

I get the following:

And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService

Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...

Fred


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

20060125This posting was submitted with HTML in it

Actually, I've already been able to do that...

It's this link that comes up as unresolvable, it's the SOAP address location

location="http://hlpweb2t.devry.edu/arsys/services/ARService?server=hlpapp1t
&webService=ValidateUserForSSO" />

That isn't resolving.

The WSDL:
http://hlpweb2t.devry.edu/arsys/WSDL/public/hlpapp1t/ValidateUserForSSO

Resolves. But in the WSDL, the soap:address location above, does not
resolve....

v/r

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).

What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?

Fred

://www.ARSLIST.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

**

I get a response on the full name, but that's all I'm using Fred. The only reason I put the short name in here originally, was to protect the client name. but at this point I'm not overly concerned with that. I've been using the fullname the whole time. I don't use the shortname. However, I still can't get to the soap address location. Does this make sense? I think you guys are confused.





Fred:

I think you missed something: Chris is shortening the name of his server....

And if I use either the FQDN or short name, I get the same results as Chris does.

James McKenzie



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).

What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

I get the same thing there Fred...

However, If I go here: http://hlpweb2t.devry.edu/arsys/services

I get the following:

And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService

Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...

Fred


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**

Christopher:

This may sound absolutely stupid, but do you have such a WebService? It sounds like it is not available or not configured correctly.

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 12:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


Actually, I've already been able to do that...

It's this link that comes up as unresolvable, it's the SOAP address location

location="http://hlpweb2t.devry.edu/arsys/services/ARService?server=hlpapp1t
&webService=ValidateUserForSSO" />

That isn't resolving.

The WSDL:
http://hlpweb2t.devry.edu/arsys/WSDL/public/hlpapp1t/ValidateUserForSSO

Resolves. But in the WSDL, the soap:address location above, does not
resolve....

v/r

------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).

What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?

Fred

://www.ARSLIST.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

20060125This posting was submitted with HTML in it

**

Lol.YEP :-) In AR Admin tool. on the server "hlpapp1t" the web service is called:



ValidateUserForSSO



It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.









One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Christopher:

This may sound absolutely stupid, but do you have such a WebService? It sounds like it is not available or not configured correctly.

James McKenzie



-----Original Message-----



20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**
Chris:

You may have to create a different mode in order to do a query against the Remedy database, or are you simply taking those requests and creating new entries?

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


**

Lol...YEP :-) In AR Admin tool... on the server "hlpapp1t" the web service is called:



ValidateUserForSSO



It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.









One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?







From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Christopher:

This may sound absolutely stupid, but do you have such a WebService? It sounds like it is not available or not configured correctly.

James McKenzie



-----Original Message-----



20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**

Basically what the web service is supossed to do, is take 1 field, which is sent from the consumer, and it opens up a new request in Remedy using the OpCreate method. that's all it does, and it sends back the request ID.





One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Chris:



You may have to create a different mode in order to do a query against the Remedy database, or are you simply taking those requests and creating new entries?



James McKenzie



-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

**

Lol...YEP :-) In AR Admin tool... on the server "hlpapp1t" the web service is called:



ValidateUserForSSO



It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.





20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**
Chris:

I'm at a loss here. The SOAP information should be processed as long as you have specified an anonymous user for Web Services.

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


**

Basically what the web service is supossed to do, is take 1 field, which is sent from the consumer, and it opens up a new request in Remedy using the OpCreate method... that's all it does, and it sends back the request ID.





One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?







From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Chris:



You may have to create a different mode in order to do a query against the Remedy database, or are you simply taking those requests and creating new entries?



James McKenzie



-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request

**

Lol...YEP :-) In AR Admin tool... on the server "hlpapp1t" the web service is called:



ValidateUserForSSO



It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.





20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**

James,



Yep. I've specified a user called: ssovalidate without a password, and created in remedy. this is really quite frustrating.









One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Chris:



I'm at a loss here. The SOAP information should be processed as long as you have specified an anonymous user for Web Services.



James McKenzie



20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**
Chris:

You need to put this user in the Web Services setup for the Mid-Tier in addition. Did you do this? I also recommend using a password for this user.

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


**

James,



Yep... I've specified a user called: ssovalidate without a password, and created in remedy... this is really quite frustrating...









One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?







From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Chris:



I'm at a loss here. The SOAP information should be processed as long as you have specified an anonymous user for Web Services.



James McKenzie



20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**

Turned on arplugin logging this what happens when you try to run a test consumption on it.



"arpluginWebServices.log" 37 lines, 3007 characters


9> /* Tue Mar 21 2006 14:31:04.3038 */ Plug-In Trace Log -- ON


95> /* Tue Mar 21 2006 14:31:16.1604 */ +CALL ARFilterApiCall

-- filter API ARSYS.ARF.WEBSERVICE


95> /* Tue Mar 21 2006 14:31:16.1720 */ <> soapService = ValidateUserForS

SOService


95> /* Tue Mar 21 2006 14:31:16.1722 */ <> soapMethod = OpCreate


95> /* Tue Mar 21 2006 14:31:16.1724 */ <> soapURL = http://hlpweb2t.devr

y.edu/arsys/services/ARService?server=hlpapp1t&webService=ValidateUserForSSO


95> /* Tue Mar 21 2006 14:31:16.1725 */ <> soapNamespace = urn:ValidateUs

erForSSO


95> /* Tue Mar 21 2006 14:31:16.1729 */ <> soapInputDocument =
s="urn:ValidateUserForSSO" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs

i="http://www.w3.org/2001/XMLSchema-instance">





Demo













D12034356






95> /* Tue Mar 21 2006 14:31:16.1731 */ <> Number of inputs = 12


95> /* Tue Mar 21 2006 14:31:16.1960 */ <> Input Env =
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.

w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">



Demo

















D12034356





/* Tue Mar 21 2006 14:31:16.1731 */ <>
NE> Number of inputs = 12

/* Tue Mar 21 2006 14:31:16.1960 */ <>
NE> Input Env =



Demo















D12034356





/* Tue Mar 21 2006 14:31:16.1963 */ <>
NE> About to invoke

/* Tue Mar 21 2006 14:31:16.2098 */ <>
NE> java.net.UnknownHostException: hlpweb2t.devry.edu

/* Tue Mar 21 2006 14:31:16.2824 */ -CALL

FAIL



20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**
Look at the user name. It appears that you have not set the Web Service name or password on your Mid Tier server.

James Mckenzie

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


**

Turned on arplugin logging this what happens when you try to run a test consumption on it.



"arpluginWebServices.log" 37 lines, 3007 characters


9> /* Tue Mar 21 2006 14:31:04.3038 */ Plug-In Trace Log -- ON


95> /* Tue Mar 21 2006 14:31:16.1604 */ +CALL ARFilterApiCall

-- filter API ARSYS.ARF.WEBSERVICE


95> /* Tue Mar 21 2006 14:31:16.1720 */ <> soapService = ValidateUserForS

SOService


95> /* Tue Mar 21 2006 14:31:16.1722 */ <> soapMethod = OpCreate


95> /* Tue Mar 21 2006 14:31:16.1724 */ <> soapURL = http://hlpweb2t.devr

y.edu/arsys/services/ARService?server=hlpapp1t&webService=ValidateUserForSSO


95> /* Tue Mar 21 2006 14:31:16.1725 */ <> soapNamespace = urn:ValidateUs

erForSSO


95> /* Tue Mar 21 2006 14:31:16.1729 */ <> soapInputDocument =
s="urn:ValidateUserForSSO" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs

i="http://www.w3.org/2001/XMLSchema-instance">





Demo













D12034356






95> /* Tue Mar 21 2006 14:31:16.1731 */ <> Number of inputs = 12


95> /* Tue Mar 21 2006 14:31:16.1960 */ <> Input Env =
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.

w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">



Demo

















D12034356





/* Tue Mar 21 2006 14:31:16.1731 */ <>
NE> Number of inputs = 12

/* Tue Mar 21 2006 14:31:16.1960 */ <>
NE> Input Env =



Demo















D12034356





/* Tue Mar 21 2006 14:31:16.1963 */ <>
NE> About to invoke

/* Tue Mar 21 2006 14:31:16.2098 */ <>
NE> java.net.UnknownHostException: hlpweb2t.devry.edu

/* Tue Mar 21 2006 14:31:16.2824 */ -CALL

FAIL



20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**

James,



If you are referring to here:



WebService Settings







Authentication Information





Anonymous User Name



Anonymous Password













Then it's already setup. I'll put a password in later, this is dev right now. and I'm just trying to get it to work.





One step ahead of IT. In step with your business.



Christopher Gillman
Consultant

generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523

christopher.gillman@generationetech.com
AIM: usafairmang1

tel:
fax:
mobile:

847-824-6712
847-824-6722
847-902-2972



Add me to your address book...

Want a signature like this?





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Chris:



You need to put this user in the Web Services setup for the Mid-Tier in addition. Did you do this? I also recommend using a password for this user.



James McKenzie



20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**

I did set this up though. on the webserver in the shared config under web services settings. is there someplace else I have to set this ??





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Look at the user name. It appears that you have not set the Web Service name or password on your Mid Tier server.



James Mckenzie

20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

**
Christopher:

See my other message.

James McKenzie

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


**

I did set this up though... on the webserver in the shared config under web services settings... is there someplace else I have to set this ??





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Look at the user name. It appears that you have not set the Web Service name or password on your Mid Tier server.



James Mckenzie

20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**
Christopher:

The message was too large.

Simply put, you have set the anonymous user name and it is not sticking as your SOAP shows a user of Demo. It should be the user that you set in the Web Services if you are sending over a SOAP header with no user name. Have you restarted the web server and your java servlet engine (Tomcat/ServletExec) after applying this setting?

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request


**

I did set this up though... on the webserver in the shared config under web services settings... is there someplace else I have to set this ??





From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request



Look at the user name. It appears that you have not set the Web Service name or password on your Mid Tier server.



James Mckenzie

20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

$0.02: It gives you a Bad Request, 400. Which is different from a 404 page.

If you access the service direct it will gives you a 400, but try to
add the metod after the URL:
http://hlpweb2t/arsys/services/ARService?server=hlpapp1t&webService=TestValidateSSO&method=test

You will then recieve a 500 error.

--
Jarl

On 3/21/06, Christopher Gillman wrote:
> I also noticed something else,
>
> The actual WSDL link works... and I can see the XML in Internet Explorer,
> however, down at the bottom of the WSDL where the "soap:address location =
>
> http://hlpweb2t/arsys/services/ARService?server=hlpapp1t&webService=TestVali
> dateSSO
>
> Shouldn't this come up in Internet Explorer as well? Because it gives me a
> "page not found..." error.
>
> Ideas?
>
>
>
> ------------------------------------
> generationE Technologies
> Christopher Gillman
> Consultant
> christopher.gillman@generationetech.com
> 2607 W. 22nd Street
> Suite 47
> Oak Brook, IL 60523
> tel: 847-824-6712
> fax: 847-824-6722
> mobile: 847-902-2972
> AIM: usafairmang1
> ------------------------------------
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
> Sent: Monday, March 20, 2006 4:11 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Publishing a Web Service to create new request
>
> The error description of error 9329 is
>
> When extracting the details about the web service request from the input
> document, this error message is returned due to the wrong format of the
> namespace. The location must include the server and the webService
> parameters.
>
> I think his client is dying on the & in the url (I've seen that happen
> coming from a JBoss server before). His client may have to reference the
> Service url with & instead of just the &
>
> Fred
>
> T.org
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>


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