#133835 - 03/21/06 07:31 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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old hand
Registered: 06/12/01
Posts: 930
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I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).
What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
I get the same thing there Fred...
However, If I go here: http://hlpweb2t.devry.edu/arsys/services
I get the following:
And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest
------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService
Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...
Fred
UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
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#133836 - 03/21/06 07:43 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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journeyman
Registered: 03/14/06
Posts: 133
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**
Fred:
I think you missed something: Chris is shortening the name of his server....
And if I use either the FQDN or short name, I get the same results as Chris does.
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).
What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
I get the same thing there Fred...
However, If I go here: http://hlpweb2t.devry.edu/arsys/services
I get the following:
And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest
------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService
Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...
Fred
UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
20060125This posting was submitted with HTML in it
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#133837 - 03/21/06 07:47 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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newbie
Registered: 03/06/06
Posts: 24
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Actually, I've already been able to do that...
It's this link that comes up as unresolvable, it's the SOAP address location
location="http://hlpweb2t.devry.edu/arsys/services/ARService?server=hlpapp1t
&webService=ValidateUserForSSO" />
That isn't resolving.
The WSDL:
http://hlpweb2t.devry.edu/arsys/WSDL/public/hlpapp1t/ValidateUserForSSO
Resolves. But in the WSDL, the soap:address location above, does not
resolve....
v/r
------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).
What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?
Fred
://www.ARSLIST.org
UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
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#133838 - 03/21/06 07:57 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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newbie
Registered: 03/06/06
Posts: 24
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**
I get a response on the full name, but that's all I'm using Fred. The only reason I put the short name in here originally, was to protect the client name. but at this point I'm not overly concerned with that. I've been using the fullname the whole time. I don't use the shortname. However, I still can't get to the soap address location. Does this make sense? I think you guys are confused.
Fred:
I think you missed something: Chris is shortening the name of his server....
And if I use either the FQDN or short name, I get the same results as Chris does.
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).
What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
I get the same thing there Fred...
However, If I go here: http://hlpweb2t.devry.edu/arsys/services
I get the following:
And now... Some Services
AdminService (wsdl)
AdminService
Version (wsdl)
getVersion
ARService (wsdl)
processRequest
------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
What happens if you hit with IE:
http://hlpweb2t/arsys/services/ARService
Whe I hit my Mid-Tier like this I receive:
ARService
Hi there, this is an AXIS service!
Perhaps there will be a form for invoking the service here...
Fred
UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it
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#133839 - 03/21/06 08:10 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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journeyman
Registered: 03/14/06
Posts: 133
|
**
Christopher:
This may sound absolutely stupid, but do you have such a WebService? It sounds like it is not available or not configured correctly.
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 12:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
Actually, I've already been able to do that...
It's this link that comes up as unresolvable, it's the SOAP address location
location="http://hlpweb2t.devry.edu/arsys/services/ARService?server=hlpapp1t
&webService=ValidateUserForSSO" />
That isn't resolving.
The WSDL:
http://hlpweb2t.devry.edu/arsys/WSDL/public/hlpapp1t/ValidateUserForSSO
Resolves. But in the WSDL, the soap:address location above, does not
resolve....
v/r
------------------------------------
generationE Technologies
Christopher Gillman
Consultant
christopher.gillman@generationetech.com
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
tel: 847-824-6712
fax: 847-824-6722
mobile: 847-902-2972
AIM: usafairmang1
------------------------------------
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 21, 2006 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
I think we are getting somewhere... The short name of the web server
is not resolving to the same site as the FQDN is (you get a 404 error on
the short name, but get a response on the FQDN).
What type of web server is it (IIS/ServletExec, Apache/Tomcat,
IIS/Tomcat, ...)?
Fred
://www.ARSLIST.org
UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
20060125This posting was submitted with HTML in it
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#133840 - 03/21/06 08:15 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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newbie
Registered: 03/06/06
Posts: 24
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**
Lol.YEP :-) In AR Admin tool. on the server "hlpapp1t" the web service is called:
ValidateUserForSSO
It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.
One step ahead of IT. In step with your business.
Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972
Add me to your address book...
Want a signature like this?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
Christopher:
This may sound absolutely stupid, but do you have such a WebService? It sounds like it is not available or not configured correctly.
James McKenzie
-----Original Message-----
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it
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#133841 - 03/21/06 08:20 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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journeyman
Registered: 03/14/06
Posts: 133
|
**
Chris:
You may have to create a different mode in order to do a query against the Remedy database, or are you simply taking those requests and creating new entries?
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
**
Lol...YEP :-) In AR Admin tool... on the server "hlpapp1t" the web service is called:
ValidateUserForSSO
It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.
One step ahead of IT. In step with your business.
Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972
Add me to your address book...
Want a signature like this?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
Christopher:
This may sound absolutely stupid, but do you have such a WebService? It sounds like it is not available or not configured correctly.
James McKenzie
-----Original Message-----
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it
20060125This posting was submitted with HTML in it
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#133842 - 03/21/06 08:27 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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newbie
Registered: 03/06/06
Posts: 24
|
**
Basically what the web service is supossed to do, is take 1 field, which is sent from the consumer, and it opens up a new request in Remedy using the OpCreate method. that's all it does, and it sends back the request ID.
One step ahead of IT. In step with your business.
Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972
Add me to your address book...
Want a signature like this?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
Chris:
You may have to create a different mode in order to do a query against the Remedy database, or are you simply taking those requests and creating new entries?
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
**
Lol...YEP :-) In AR Admin tool... on the server "hlpapp1t" the web service is called:
ValidateUserForSSO
It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it
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#133843 - 03/21/06 08:29 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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journeyman
Registered: 03/14/06
Posts: 133
|
**
Chris:
I'm at a loss here. The SOAP information should be processed as long as you have specified an anonymous user for Web Services.
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
**
Basically what the web service is supossed to do, is take 1 field, which is sent from the consumer, and it opens up a new request in Remedy using the OpCreate method... that's all it does, and it sends back the request ID.
One step ahead of IT. In step with your business.
Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972
Add me to your address book...
Want a signature like this?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
Chris:
You may have to create a different mode in order to do a query against the Remedy database, or are you simply taking those requests and creating new entries?
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Christopher Gillman
Sent: Tuesday, March 21, 2006 1:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
**
Lol...YEP :-) In AR Admin tool... on the server "hlpapp1t" the web service is called:
ValidateUserForSSO
It uses the opCreate method, and maps 1 field on input, and 1 field on output. It's pretty basic.
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it
20060125This posting was submitted with HTML in it
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#133844 - 03/21/06 08:47 AM
Re: Publishing a Web Service to create new request
[Re: craig_c_price]
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newbie
Registered: 03/06/06
Posts: 24
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**
James,
Yep. I've specified a user called: ssovalidate without a password, and created in remedy. this is really quite frustrating.
One step ahead of IT. In step with your business.
Christopher Gillman
Consultant
generationE Technologies
2607 W. 22nd Street
Suite 47
Oak Brook, IL 60523
christopher.gillman@generationetech.com
AIM: usafairmang1
tel:
fax:
mobile:
847-824-6712
847-824-6722
847-902-2972
Add me to your address book...
Want a signature like this?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, March 21, 2006 2:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Publishing a Web Service to create new request
Chris:
I'm at a loss here. The SOAP information should be processed as long as you have specified an anonymous user for Web Services.
James McKenzie
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it
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