**
One of the v7.0 enhancements is that we will be able to give enum fields non-consecutive numbers, so that we can insert values later.
Rick
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Heider, Stephen
Sent: Thursday, March 16, 2006 6:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: drop down menu
**
Shaun,
Something to keep in mind and also check throughout workflow is, some qualifications use < or >. For example, 'Status' > "Fixed", which would include "Closed". If you added another option to the end of the list then 'Status' > "Fixed" would also include "Resolved".
Since in this example, "Resolved" is normally less than "Closed" you may need to update the SQL tables/views directly after inserting "Resolved" before "Closed"... replacing values of 2 (Closed) to 3 (the new value of Closed).
Stephen
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michiel Beijen
Sent: Thursday, March 16, 2006 3:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: drop down menu
** One other solution is to hide the status field and create a new charachter field (display only) with a menu attached. You can sort the menu on what ever you like.
On display of the request you set the display only field to the value of the status field and on submit and modify you'll populate the status field with the value of the DO field.
This way you can order the field in the way YOU want without affecting the order in the enum field.
You can also use this method to 'hide' existing enum values without affecting the numbering.
Regards,
Michiel
On 3/16/06, Anjali Gosain
wrote:
This ID is generated by Remedy and is based on position of option in the
drop-down list. Since this a system generated value, it cannot be
changed. So adding the option in between will change the ID of 'Closed'
We faced a similar problem once and ended up modifying the workflow.
I would suggest adding the option at the end of the list. If that is not
feasible u might have to modify the workflow.
-------- Original Message --------
From: Shaun Pollock < aakkineni@REDIFFMAIL.COM >
To: arslist@ARSLIST.ORG
Subject: Re:drop down menu
Date: 3/16/2006 12:05 PM
> For Example:
>
> Status is a drop down list field
> having attributes:
>
> Value Alias Value ID
> open open 0
> Fixed Fixed 1
> Closed Closed 2
>
> i need to add Resolved in between the fixed and closed. As the option
> closed has ID 2 after adding this option will move to 3 . this will make
> impact for the excisting data. so i need to add the option Resolved must
> have ID 3 and should not disturb the ID of the option Closed.
>
> Thanks for the suggestions provided for my previous queries..
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>
>
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