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Hi All,

Trying to pass the case id into the survey browser window on mid tier 6.3.
The qualification is $Case ID+$ = 'Case Id'.

The survey is not being pulled up based upon the Case id = Case ID+.

Can anyone tell me what is missing in the URL?
The problem seems to be somewhere in here... qual='Case%20Id'%20%3D%20%22%24Case%20ID%2B%24%22

Why is this not retrieving the survey record?
And this is opening in a search window for some reason. We wanted to retrieve the actual record instead.

The full link is here...https://fwremedyweb.fwdc.de.tns.com/arsys/servlet/ViewFormServlet?form=SHR%3ASurvey&view=Requester&server=fwremedyapps&qual='Case%20Id'%20%3D%20%22%24Case%20ID%2B%24%22
20060125This posting was submitted with HTML in it

Koyb,

Here's what you need to do:


First off using 'Field Name' in the URL won't work as you are connecting to
the Mid-Tier and going through the Mid-Tier.Jar and viewform servlet. you
need to use the field Id. So, it should look something like:
http:///arsys/servlet/ViewFormServlet?form=

name>&view=&server=&username=Name>&pwd=&F=$Field Value$&F=$Field
Value$&F=$Field Value$&?mode=Query.

Then have an Active link the perfroms a: PERFORM-ACTION-APPLY when the
window is opened and it is the Web view with the search variables.

So, if the 'Case-ID' had a Field ID of 123456789 your string would look
like:
https://fwremedyweb.fwdc.de.tns.com/arsys/servlet/ViewFormServlet?form=SHR%
3ASurvey&view=Requester&server=fwremedyapps&F123456789=Value&?mode=Query

Be sure to put the actual Value where it says Value.
Give that a shot.

Thanks,
Matthew Perrault


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