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#131812 - 02/18/06 10:01 PM Re: How to make an event work only on WEB
omsalem Offline
newbie

Registered: 05/01/05
Posts: 35
**
You can use one of them in Run if:

($VUI$ LIKE "%Web%" )

Or

$CLIENT-TYPE$ = 9

The client type of the API program. When used in workflow, this keyword resolves to a number that corresponds to Remedy User, Remedy Administrator, DSO, and so on.
The number representations of the different client types are in the ar.h file, which is located in \api\include. For example, if you use $CLIENT-TYPE$ in a Run If qualification for an active link, you can cause the active link to execute only for a mid-tier client (for example,
$CLIENT-TYPE$ = 9).



On 2/19/06, ramakanthvarma bhupathiraju wrote:

**
Hi list,

We got an requirement:
When we press on a button of the form on Remedy User client it should open a window
where as the same form when opened on the WEB and we press the same button it should open some other window.
How can I tell to Remedy that it should work only on WEB.

Thanks in advance..

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#131813 - 02/18/06 09:24 PM How to make an event work only on WEB [Re: angelina_mora]
remedy_bhrk Offline
newbie

Registered: 09/13/05
Posts: 27
**
Hi list,

We got an requirement:
When we press on a button of the form on Remedy User client it should open a window
where as the same form when opened on the WEB and we press the same button it should open some other window.
How can I tell to Remedy that it should work only on WEB.

Thanks in advance..

20060125This posting was submitted with HTML in it

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#131814 - 02/18/06 09:55 PM Re: How to make an event work only on WEB [Re: angelina_mora]
samrx1 Offline
newbie

Registered: 02/14/06
Posts: 6
**
You can have two different buttons and active links, make one button visible in the Web view and the other is the standard view. Please let me know if this is an acceptable solution to your requirement.



On 2/19/06, ramakanthvarma bhupathiraju wrote:

**
Hi list,

We got an requirement:
When we press on a button of the form on Remedy User client it should open a window
where as the same form when opened on the WEB and we press the same button it should open some other window.
How can I tell to Remedy that it should work only on WEB.

Thanks in advance..

20060125This posting was submitted with HTML in it


20060125This posting was submitted with HTML in it

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#131815 - 02/21/06 04:17 AM Re: How to make an event work only on WEB [Re: angelina_mora]
michael_luttmann_ctr Offline
newbie

Registered: 06/27/05
Posts: 42
**

Add to the qualification, "$CLIENT-TYPE$ = 9", which means the user is on a browser.

Mike Luttmann
Senior Database Engineer
Michael.Luttmann.Ctr@peterson.af.mil







From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of ramakanthvarma bhupathiraju
Sent: Sunday, February 19, 2006 2:24 AM
To: arslist@ARSLIST.ORG
Subject: How to make an event work only on WEB



**

Hi list,



We got an requirement:

When we press on a button of the form on Remedy User client it should open a window

where as the same form when opened on the WEB and we press the same button it should open some other window.

How can I tell to Remedy that it should work only on WEB.



Thanks in advance..



20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

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