**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


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20060125This posting was submitted with HTML in it

**
I believe the migration path from CDM 1.0 to CDM 2.0 will be to move the classes from CDM 1.0 to 2.0 that you are currently using. Any new classes (i.e., 1.0 classes) moved would then be your "custom" classes.

Axton Grams


On 2/20/06, Rick Cook wrote:

**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM

To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)




Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[ mailto:arslist@ARSLIST.ORG ] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
< http://staff.washington.edu/caropepe/wordpress/2005/07/17/rug-2005-meet
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


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20060125This posting was submitted with HTML in it


20060125This posting was submitted with HTML in it

Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


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Privileged and Confidential. This e-mail, and any attachments there to, is intended only for use by the addressee(s) named herein and may contain privileged or confidential information. If you have received this e-mail in error, please notify me immediately by a return e-mail and delete this e-mail. You are hereby notified that any dissemination, distribution or copying of this e-mail and/or any attachments thereto, is strictly prohibited.


20060125This posting was submitted with HTML in it

**
I don't know of one. You could ask your sales rep. to try to find out when that will be available.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 11:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


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Privileged and Confidential. This e-mail, and any attachments there to, is intended only for use by the addressee(s) named herein and may contain privileged or confidential information. If you have received this e-mail in error, please notify me immediately by a return e-mail and delete this e-mail. You are hereby notified that any dissemination, distribution or copying of this e-mail and/or any attachments thereto, is strictly prohibited.


20060125This posting was submitted with HTML in it
20060125This posting was submitted with HTML in it

**
I don't think any are being completely eliminated, but they will no longer all be installed by default. My understanding is that CMDB 2 will install with a basic set of common - REALLY common - classes, and have additional sets of classes available to import such as all of the SAP and Java/J2RE whatever, that is just wasted space and overhead on our system under CMDB 1.1. That allows BMC to expand the library of OTB-defined classes for compatibility with future upgrades, but lets us pick the ones we need a la carte for installation. At some point there is supposed to be a new white paper dealing with the class changes, probably at the point when 2.0 is released. Someone correct me if I have gotten this wrong.
Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


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Privileged and Confidential. This e-mail, and any attachments there to, is intended only for use by the addressee(s) named herein and may contain privileged or confidential information. If you have received this e-mail in error, please notify me immediately by a return e-mail and delete this e-mail. You are hereby notified that any dissemination, distribution or copying of this e-mail and/or any attachments thereto, is strictly prohibited.


20060125This posting was submitted with HTML in it
20060125This posting was submitted with HTML in it

Thanks for the information...

Has anyone heard whether CMDB 2.0 will be compatible with ITSM 6.x applications or will it require use of ITSM v7.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of strauss
Sent: Mon 2/20/2006 2:13 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I don't think any are being completely eliminated, but they will no longer all be installed by default. My understanding is that CMDB 2 will install with a basic set of common - REALLY common - classes, and have additional sets of classes available to import such as all of the SAP and Java/J2RE whatever, that is just wasted space and overhead on our system under CMDB 1.1. That allows BMC to expand the library of OTB-defined classes for compatibility with future upgrades, but lets us pick the ones we need a la carte for installation. At some point there is supposed to be a new white paper dealing with the class changes, probably at the point when 2.0 is released. Someone correct me if I have gotten this wrong.
Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org



Privileged and Confidential. This e-mail, and any attachments there to, is intended only for use by the addressee(s) named herein and may contain privileged or confidential information. If you have received this e-mail in error, please notify me immediately by a return e-mail and delete this e-mail. You are hereby notified that any dissemination, distribution or copying of this e-mail and/or any attachments thereto, is strictly prohibited.


20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**
I would wait for the release of the 7.0 series apps. You get the benefit of the latest apps and you only have to upgrade once to get there. The date's not that far off.

Axton Grams


On 2/20/06, Sanford, Claire wrote:

**
So.... the 465 Bazillion Dollar question is.... If I am about to do an upgrade from HD 4.04 and ARS 4.5.2 should I wait and move to 7? or go to 6.x as planned????

Claire "we ordered the new server last week" Sanford



From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Rick Cook
Sent: Monday, February 20, 2006 4:03 PM

To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)




**
I think you're right, Matt. From what I can see, the ITSM 7 platform is WAY different than ITSM 6. I don't know what specifics I can share, so don't ask for any, but this is a completely re-defined application built around ITIL and the CMDB. Much more distributed and flexible. I like it.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Watson, Matthew (Melbourne)
Sent: Monday, February 20, 2006 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Michael,

If BMC actually get the new Common Data Model right, then you would think that People will have to be included as Configuration Items in their own right which would mean re-architecting the whole SHR:People workflow that is integral to ITSM.

For that reason, I think CMDB 2 will require ITSM 7.

Cheers,
Matt




From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Michael Robinson
Sent: Tuesday, 21 February 2006 7:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks for the information...

Has anyone heard whether CMDB 2.0 will be compatible with ITSM 6.x applications or will it require use of ITSM v7.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of strauss
Sent: Mon 2/20/2006 2:13 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I don't think any are being completely eliminated, but they will no longer all be installed by default. My understanding is that CMDB 2 will install with a basic set of common - REALLY common - classes, and have additional sets of classes available to import such as all of the SAP and Java/J2RE whatever, that is just wasted space and overhead on our system under CMDB 1.1. That allows BMC to expand the library of OTB-defined classes for compatibility with future upgrades, but lets us pick the ones we need a la carte for installation. At some point there is supposed to be a new white paper dealing with the class changes, probably at the point when 2.0 is released. Someone correct me if I have gotten this wrong.
Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[ mailto:arslist@ARSLIST.ORG ] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
< http://staff.washington.edu/caropepe/wordpress/2005/07/17/rug-2005-meet
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



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20060125This posting was submitted with HTML in it



20060125This posting was submitted with HTML in it






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**
No, dear Claire. You will need to follow the upgrade procedures from your ARS v4.x (code name: Stone Age) all the way through v6, then to v7. :)

Or, you could wait until v7 comes out, install it afresh on the new server, migrate your data and code mods manually, and go on with things. In the meantime, I'd get your managers at least spooled up on ITIL - they'll have to have at least a basic understanding of the processes to follow where ITSM 7 is going. Training for you is a MUST - both from the ITIL and the ITSM side. ITSM 4, 5, and 6 had basically the same basis, meaning that if you knew one, you had a pretty good leg up on the other two. Not with 7. Completely different animal.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, February 20, 2006 2:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
So.... the 465 Bazillion Dollar question is.... If I am about to do an upgrade from HD 4.04 and ARS 4.5.2 should I wait and move to 7? or go to 6.x as planned????

Claire "we ordered the new server last week" Sanford



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, February 20, 2006 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I think you're right, Matt. From what I can see, the ITSM 7 platform is WAY different than ITSM 6. I don't know what specifics I can share, so don't ask for any, but this is a completely re-defined application built around ITIL and the CMDB. Much more distributed and flexible. I like it.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Watson, Matthew (Melbourne)
Sent: Monday, February 20, 2006 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Michael,

If BMC actually get the new Common Data Model right, then you would think that People will have to be included as Configuration Items in their own right which would mean re-architecting the whole SHR:People workflow that is integral to ITSM.

For that reason, I think CMDB 2 will require ITSM 7.

Cheers,
Matt




From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Tuesday, 21 February 2006 7:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks for the information...

Has anyone heard whether CMDB 2.0 will be compatible with ITSM 6.x applications or will it require use of ITSM v7.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of strauss
Sent: Mon 2/20/2006 2:13 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I don't think any are being completely eliminated, but they will no longer all be installed by default. My understanding is that CMDB 2 will install with a basic set of common - REALLY common - classes, and have additional sets of classes available to import such as all of the SAP and Java/J2RE whatever, that is just wasted space and overhead on our system under CMDB 1.1. That allows BMC to expand the library of OTB-defined classes for compatibility with future upgrades, but lets us pick the ones we need a la carte for installation. At some point there is supposed to be a new white paper dealing with the class changes, probably at the point when 2.0 is released. Someone correct me if I have gotten this wrong.
Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org



Privileged and Confidential. This e-mail, and any attachments there to, is intended only for use by the addressee(s) named herein and may contain privileged or confidential information. If you have received this e-mail in error, please notify me immediately by a return e-mail and delete this e-mail. You are hereby notified that any dissemination, distribution or copying of this e-mail and/or any attachments thereto, is strictly prohibited.


20060125This posting was submitted with HTML in it



20060125This posting was submitted with HTML in it






**********************************************************************
This email is intended only for the use of the individual or entity
named above and may contain information that is confidential and
privileged. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this Email is strictly prohibited. When addressed to our clients, any opinions or advice contained in this Email are subject to the terms and conditions expressed in the governing KPMG client engagement letter. If you have received this Email in error, please notify us immediately by return email or telephone +61 2 93357000 and destroy the original message. Thank You.
**********************************************************************
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it
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**
Claire, move directly up to 7.0 and save yourself a lot of upgrade pain - that's our plan, after bailing out on the upgrade from 5.1.2/5.5.1 to 6.3/6.0. I actually had managers look at 6.0 in pre-production and ask what it gave them over 5.5, and after reviewing what was a very short list (tasks for Help Desk cases was the MOST remarkable) they decided to recommend delaying implementation until 7.0. The fixes for the CMDB over what was in 1.1 alone should be worth the wait. All of the redevelopment you have to do to move from 4.04 to 6.0 will be wasted time when you want to move to 7.0 - I doubt if very many of our customizations in 5.5 will port over easily to 7.0. I just want to get on ARS 7.0 as quickly as possible to get the LDAP authentication failover capability that it has.
Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/




From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, February 20, 2006 4:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
So.... the 465 Bazillion Dollar question is.... If I am about to do an upgrade from HD 4.04 and ARS 4.5.2 should I wait and move to 7? or go to 6.x as planned????

Claire "we ordered the new server last week" Sanford



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, February 20, 2006 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I think you're right, Matt. From what I can see, the ITSM 7 platform is WAY different than ITSM 6. I don't know what specifics I can share, so don't ask for any, but this is a completely re-defined application built around ITIL and the CMDB. Much more distributed and flexible. I like it.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Watson, Matthew (Melbourne)
Sent: Monday, February 20, 2006 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Michael,

If BMC actually get the new Common Data Model right, then you would think that People will have to be included as Configuration Items in their own right which would mean re-architecting the whole SHR:People workflow that is integral to ITSM.

For that reason, I think CMDB 2 will require ITSM 7.

Cheers,
Matt




From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Tuesday, 21 February 2006 7:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks for the information...

Has anyone heard whether CMDB 2.0 will be compatible with ITSM 6.x applications or will it require use of ITSM v7.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of strauss
Sent: Mon 2/20/2006 2:13 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I don't think any are being completely eliminated, but they will no longer all be installed by default. My understanding is that CMDB 2 will install with a basic set of common - REALLY common - classes, and have additional sets of classes available to import such as all of the SAP and Java/J2RE whatever, that is just wasted space and overhead on our system under CMDB 1.1. That allows BMC to expand the library of OTB-defined classes for compatibility with future upgrades, but lets us pick the ones we need a la carte for installation. At some point there is supposed to be a new white paper dealing with the class changes, probably at the point when 2.0 is released. Someone correct me if I have gotten this wrong.
Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
joe@caropepe.com 20060125This posting was
submitted with HTML in it



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org



Privileged and Confidential. This e-mail, and any attachments there to, is intended only for use by the addressee(s) named herein and may contain privileged or confidential information. If you have received this e-mail in error, please notify me immediately by a return e-mail and delete this e-mail. You are hereby notified that any dissemination, distribution or copying of this e-mail and/or any attachments thereto, is strictly prohibited.


20060125This posting was submitted with HTML in it



20060125This posting was submitted with HTML in it






**********************************************************************
This email is intended only for the use of the individual or entity
named above and may contain information that is confidential and
privileged. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this Email is strictly prohibited. When addressed to our clients, any opinions or advice contained in this Email are subject to the terms and conditions expressed in the governing KPMG client engagement letter. If you have received this Email in error, please notify us immediately by return email or telephone +61 2 93357000 and destroy the original message. Thank You.
**********************************************************************
20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it 20060125This posting was submitted with HTML in it

20060125This posting was submitted with HTML in it

**
All this talk of improvements in 7.0 is intriguing, but I'm not sure I can afford to wait.

I don't have years and years of experience with AR System, like many of you do, but my experience with the stability and "production readiness" of dot-zero releases has always been less than positive. Usually, it takes 6-12 months before all of the bugs associated with a major software release have been worked out.

Does Remedy have a history of solid dot-zero releases that would indicate otherwise?



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, February 20, 2006 5:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
No, dear Claire. You will need to follow the upgrade procedures from your ARS v4.x (code name: Stone Age) all the way through v6, then to v7. :)

Or, you could wait until v7 comes out, install it afresh on the new server, migrate your data and code mods manually, and go on with things. In the meantime, I'd get your managers at least spooled up on ITIL - they'll have to have at least a basic understanding of the processes to follow where ITSM 7 is going. Training for you is a MUST - both from the ITIL and the ITSM side. ITSM 4, 5, and 6 had basically the same basis, meaning that if you knew one, you had a pretty good leg up on the other two. Not with 7. Completely different animal.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, February 20, 2006 2:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
So.... the 465 Bazillion Dollar question is.... If I am about to do an upgrade from HD 4.04 and ARS 4.5.2 should I wait and move to 7? or go to 6.x as planned????

Claire "we ordered the new server last week" Sanford



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Monday, February 20, 2006 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I think you're right, Matt. From what I can see, the ITSM 7 platform is WAY different than ITSM 6. I don't know what specifics I can share, so don't ask for any, but this is a completely re-defined application built around ITIL and the CMDB. Much more distributed and flexible. I like it.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Watson, Matthew (Melbourne)
Sent: Monday, February 20, 2006 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Michael,

If BMC actually get the new Common Data Model right, then you would think that People will have to be included as Configuration Items in their own right which would mean re-architecting the whole SHR:People workflow that is integral to ITSM.

For that reason, I think CMDB 2 will require ITSM 7.

Cheers,
Matt




From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Tuesday, 21 February 2006 7:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks for the information...

Has anyone heard whether CMDB 2.0 will be compatible with ITSM 6.x applications or will it require use of ITSM v7.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of strauss
Sent: Mon 2/20/2006 2:13 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
I don't think any are being completely eliminated, but they will no longer all be installed by default. My understanding is that CMDB 2 will install with a basic set of common - REALLY common - classes, and have additional sets of classes available to import such as all of the SAP and Java/J2RE whatever, that is just wasted space and overhead on our system under CMDB 1.1. That allows BMC to expand the library of OTB-defined classes for compatibility with future upgrades, but lets us pick the ones we need a la carte for installation. At some point there is supposed to be a new white paper dealing with the class changes, probably at the point when 2.0 is released. Someone correct me if I have gotten this wrong.
Christopher Strauss, MSLS
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 1:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Thanks Rick.

Does anyone have a document containing a list of the specific classes that will be eliminated in 2.0?

We are currently architecting a CMDB and I'd rather not utilize classes that are targeted for removal.


Thanks,
Michael

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Rick Cook
Sent: Mon 2/20/2006 12:11 PM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


**
Confirm. Should be scaled back to about 60% of its present size. That will make extending the CDM easier with less risk of affecting performance, because of the smaller number of joins that will be in play. BMC will be providing a utility (probably not at release time, but soon after) to migrate from the present CMDB 1.x structure to the smaller 2.0 version.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael Robinson
Sent: Monday, February 20, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)


Can anyone confirm/deny the rumors that the Common Data Model used in CMDB 1.x will be greatly modified or scaled back in CMDB 2.0?

Does anyone have information (Visio diagrams, documentation, etc) on the CDM that will be utilized in CMDB 2.0?

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Anthony K R
Sent: Mon 2/20/2006 5:33 AM
To: arslist@ARSLIST.ORG
Cc:
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)



I also heard from bmc source as in April.

-Anthony

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Sunday, February 19, 2006 12:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.0 July Release? (NW RUG Meeting Notes)

Not July, Joe. April 30 is the date I heard last week, direct from BMC.
That's a target, so it's possible that it might still slip, but I got
the impression they felt pretty comfortable with it.


Rick


From: Action Request System discussion list(ARSList) on behalf of Joe
Caropepe
Sent: Fri 2/17/2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.0 July Release? (NW RUG Meeting Notes)




** KIRKLAND, WA -- At the latest incarnation of the local Northwest
Remedy User's Group (RUG) held at the BMC Software offices today in
Kirkland, WA, BMC announced that it expects to release ITSM 7.0 in the
second quarter of this year. A number of ITSM 7.0 applications exhibit
features only available in AR System 7.0 (code named "thor").

The Change and Configuration Management application includes the new
data visualization fields I mentioned back in July 2005
-thor/#more-6> for an Outlook-style planning calendar, and the SLA
application used the new "tree" style table field for a Windows
Explorer-like method of navigation.

Continued at: http://www.caropepe.com/home/

Joe Caropepe
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