In short, yes. I did see a warning about its use on the mid-tier.
However, it does work. At least with a show/hide of a dynamically set
table.

I have found that in order to use the Advanced feature in a Change Field
action, the resolved value of the field to be changed, has to be the
FieldID and not the field name.

Win2K3/IIS/Mid-Tier 6.3 Patch 13
Win2K3/SQL Server 2000/ARS 6.3 Patch 11

Michelle

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, February 17, 2006 10:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

Just reiterating what I heard at RUG in the 7.0 mid-tier session. I
have not had a chance to play with it yet first hand though. Maybe
someone on the list would be kind enough to do a proof as to whether
dynamic field changes to hidden fields to make the fields visible
functions in MT 6.3.

Axton Grams

On 2/17/06, Carey Matthew Black wrote:
> Axton,
>
> I am not sure "work properly" is the right phrase there... I
> understood that the Mid-Tier does some "auto optimizations" that are
> not possible if you use even one dynamic thing (like this) in any
> active link on that form.
>
> So if your form does not need the auto optimization, or you think that
> all of your code/view/active links are as tight as possible already,
> then this concern may not be an issue at all.
>
> In short if you save enough active links/fields with these "advanced
> workflow" approaches then maybe what the Mid-Tier does to optimize the
> web client is not needed at all.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
> Never ascribe to malice, that which can be explained by incompetence.
>
>
>
> On 2/17/06, Axton wrote:
> > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > fields, and refresh tables.
> >
> > This was one of Doug's no-no's if you want things to work properly
in
> > MT 6.3+. My understanding as to why it's a no-no is because of the
> > way the pages are compiled, it can not account for dynamic changes
to
> > the layout at compile time.
> >
> > Axton Grams
> >
> >
> > On 2/17/06, Lucero, Michelle - IST contractor
> > wrote:
> > > Thomas,
> > >
> > > On your second item. Dynamically specify the button or field that
the
> > > active link is triggered by. That is an AWESOME request! I love
to do
> > > things dynamically. I cringe anytime, I have to hard code
anything.
> > >
> > > My question is, have you submitted this one as an enhancement
request?
> > >
> > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > fields, and refresh tables.
> > >
> > > I (along with others, I'm sure) submitted enhancement requests
years ago
> > > for the following types of keywords:FIELDLABEL, FIELDID,
FIELDNAME,
> > > GROUPIDS, etc. Somewhere between ARS 5.1.2 and 6.3, they were
added to
> > > the application.
> > >
> > > Remedy, Peregrine, Remedy, BMCRemedy did and continue to listen.
> > >
> > > These additional keywords have allowed us to create one menu that
can be
> > > attached to multiple fields on multiple forms. One active link
that can
> > > fire for multiple conditions, bring focus to multiple fields or
> > > dynamically refresh tables using a single Advanced Change field
action.
> > >
> > > If/when the Advanced Execute on conditions are added to the
application,
> > > my dream will be almost complete.
> > >
> > >
> > > I will also submit an enhancement request for this item. I hope
you do,
> > > too.
> > > Michelle
>
>


> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org


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What you have to demonstrate is, if you walk a table field that lists
a series of field ids, then do the active link/change field/dynamic,
using the field ids from the table field to change a series of fields
to visible.

Would be advantageous to demonstrate it for all field types, esp
fields within a hidden page field, making both the page field and the
fields contained within visible.

Axton Grams

On 2/17/06, Reiser, John J wrote:
> Axton,
>
> I'm not sure this is dynamic enough but I have three fields, two hidden.
> When a specific value is selected in the visible field one of the hidden
> fields appears. A different selection makes the other field appear. The
> are stacked so the workflow is mutually exclusive.
>
> This works in Midtier 6.3 Patch 14.
>
>
> John J. Reiser
> Software Development Analyst
> Remedy Administrator/Developer
> Lockheed Martin - MS2
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased
> by me
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
> Sent: Friday, February 17, 2006 11:11 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: What Bugs you about Remedy?
>
> Just reiterating what I heard at RUG in the 7.0 mid-tier session. I
> have not had a chance to play with it yet first hand though. Maybe
> someone on the list would be kind enough to do a proof as to whether
> dynamic field changes to hidden fields to make the fields visible
> functions in MT 6.3.
>
> Axton Grams
>
> On 2/17/06, Carey Matthew Black wrote:
> > Axton,
> >
> > I am not sure "work properly" is the right phrase there... I
> > understood that the Mid-Tier does some "auto optimizations" that are
> > not possible if you use even one dynamic thing (like this) in any
> > active link on that form.
> >
> > So if your form does not need the auto optimization, or you think that
>
> > all of your code/view/active links are as tight as possible already,
> > then this concern may not be an issue at all.
> >
> > In short if you save enough active links/fields with these "advanced
> > workflow" approaches then maybe what the Mid-Tier does to optimize the
>
> > web client is not needed at all.
> >
> > --
> > Carey Matthew Black
> > Remedy Skilled Professional (RSP)
> > ARS = Action Request System(Remedy)
> >
> > Solution = People + Process + Tools
> > Fast, Accurate, Cheap.... Pick two.
> > Never ascribe to malice, that which can be explained by incompetence.
> >
> >
> >
> > On 2/17/06, Axton wrote:
> > > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > > fields, and refresh tables.
> > >
> > > This was one of Doug's no-no's if you want things to work properly
> > > in MT 6.3+. My understanding as to why it's a no-no is because of
> > > the way the pages are compiled, it can not account for dynamic
> > > changes to the layout at compile time.
> > >
> > > Axton Grams
> > >
> > >
> > > On 2/17/06, Lucero, Michelle - IST contractor
> > > wrote:
> > > > Thomas,
> > > >
> > > > On your second item. Dynamically specify the button or field that
>
> > > > the active link is triggered by. That is an AWESOME request! I
> > > > love to do things dynamically. I cringe anytime, I have to hard
> code anything.
> > > >
> > > > My question is, have you submitted this one as an enhancement
> request?
> > > >
> > > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > > fields, and refresh tables.
> > > >
> > > > I (along with others, I'm sure) submitted enhancement requests
> > > > years ago for the following types of keywords:FIELDLABEL, FIELDID,
>
> > > > FIELDNAME, GROUPIDS, etc. Somewhere between ARS 5.1.2 and 6.3,
> > > > they were added to the application.
> > > >
> > > > Remedy, Peregrine, Remedy, BMCRemedy did and continue to listen.
> > > >
> > > > These additional keywords have allowed us to create one menu that
> > > > can be attached to multiple fields on multiple forms. One active
> > > > link that can fire for multiple conditions, bring focus to
> > > > multiple fields or dynamically refresh tables using a single
> Advanced Change field action.
> > > >
> > > > If/when the Advanced Execute on conditions are added to the
> > > > application, my dream will be almost complete.
> > > >
> > > >
> > > > I will also submit an enhancement request for this item. I hope
> > > > you do, too.
> > > > Michelle
> >
> >
> > UNSUBSCRIBE or access ARSlist Archives at
> > http://www.ARSLIST.org
> >
>
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org

OK, this reminds me of another one I would like to see. BTW, I went out and
added my previous wish list of items as enhancement requests, and it shocked
me to see that a majority of these STILL have not been added by the group as
enhancement requests. I am sure all of you here don't do much without a
ticket or Change Request in your working world, why would you expect BMC to
do differently? This is a great thread, but please create enhancement
requests to BMC as well.

That being said, in the Admin Tool if I add a field to a view as Visible,
Hidden, Read-Write, Read-Only, Disabled, etc... Or I change a field Label,
but not the Database Value, or change the visible length of he field or
number of rows, I want the option for this change to filter to all views,
some views, or no views.


Timothy Button
Remedy Systems Consultant
tbutton@remedyconsultant.com


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
Sent: Friday, February 17, 2006 10:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

Axton,

I'm not sure this is dynamic enough but I have three fields, two hidden.
When a specific value is selected in the visible field one of the hidden
fields appears. A different selection makes the other field appear. The are
stacked so the workflow is mutually exclusive.

This works in Midtier 6.3 Patch 14.


John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by
me


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, February 17, 2006 11:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

Just reiterating what I heard at RUG in the 7.0 mid-tier session. I have
not had a chance to play with it yet first hand though. Maybe someone on
the list would be kind enough to do a proof as to whether dynamic field
changes to hidden fields to make the fields visible functions in MT 6.3.

Axton Grams

On 2/17/06, Carey Matthew Black wrote:
> Axton,
>
> I am not sure "work properly" is the right phrase there... I
> understood that the Mid-Tier does some "auto optimizations" that are
> not possible if you use even one dynamic thing (like this) in any
> active link on that form.
>
> So if your form does not need the auto optimization, or you think that

> all of your code/view/active links are as tight as possible already,
> then this concern may not be an issue at all.
>
> In short if you save enough active links/fields with these "advanced
> workflow" approaches then maybe what the Mid-Tier does to optimize the

> web client is not needed at all.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
> Never ascribe to malice, that which can be explained by incompetence.
>
>
>
> On 2/17/06, Axton wrote:
> > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > fields, and refresh tables.
> >
> > This was one of Doug's no-no's if you want things to work properly
> > in MT 6.3+. My understanding as to why it's a no-no is because of
> > the way the pages are compiled, it can not account for dynamic
> > changes to the layout at compile time.
> >
> > Axton Grams
> >
> >
> > On 2/17/06, Lucero, Michelle - IST contractor
> > wrote:
> > > Thomas,
> > >
> > > On your second item. Dynamically specify the button or field that

> > > the active link is triggered by. That is an AWESOME request! I
> > > love to do things dynamically. I cringe anytime, I have to hard
code anything.
> > >
> > > My question is, have you submitted this one as an enhancement
request?
> > >
> > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > fields, and refresh tables.
> > >
> > > I (along with others, I'm sure) submitted enhancement requests
> > > years ago for the following types of keywords:FIELDLABEL, FIELDID,

> > > FIELDNAME, GROUPIDS, etc. Somewhere between ARS 5.1.2 and 6.3,
> > > they were added to the application.
> > >
> > > Remedy, Peregrine, Remedy, BMCRemedy did and continue to listen.
> > >
> > > These additional keywords have allowed us to create one menu that
> > > can be attached to multiple fields on multiple forms. One active
> > > link that can fire for multiple conditions, bring focus to
> > > multiple fields or dynamically refresh tables using a single
Advanced Change field action.
> > >
> > > If/when the Advanced Execute on conditions are added to the
> > > application, my dream will be almost complete.
> > >
> > >
> > > I will also submit an enhancement request for this item. I hope
> > > you do, too.
> > > Michelle
>
>
> UNSUBSCRIBE or access ARSlist Archives at
> http://www.ARSLIST.org
>



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John and Timothy:

Yes this has been brought forward before and you should put in an
Enhancement request. Also post the RFE # to the list so we all can add onto
it if we feel it is a necessary feature. Like the phrase goes "The squeaky
wheel gets the grease." In other words, if you are the only one who
requests a feature, then that feature will receive a low priority. If more
folks say that they would like that feature, more priority is placed on that
feature.

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Timothy Button
Sent: Friday, February 17, 2006 2:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?


OK, this reminds me of another one I would like to see. BTW, I went out and
added my previous wish list of items as enhancement requests, and it shocked
me to see that a majority of these STILL have not been added by the group as
enhancement requests. I am sure all of you here don't do much without a
ticket or Change Request in your working world, why would you expect BMC to
do differently? This is a great thread, but please create enhancement
requests to BMC as well.

That being said, in the Admin Tool if I add a field to a view as Visible,
Hidden, Read-Write, Read-Only, Disabled, etc... Or I change a field Label,
but not the Database Value, or change the visible length of he field or
number of rows, I want the option for this change to filter to all views,
some views, or no views.


Timothy Button
Remedy Systems Consultant
tbutton@remedyconsultant.com


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
Sent: Friday, February 17, 2006 10:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

Axton,

I'm not sure this is dynamic enough but I have three fields, two hidden.
When a specific value is selected in the visible field one of the hidden
fields appears. A different selection makes the other field appear. The are
stacked so the workflow is mutually exclusive.

This works in Midtier 6.3 Patch 14.


John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by
me


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, February 17, 2006 11:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

Just reiterating what I heard at RUG in the 7.0 mid-tier session. I have
not had a chance to play with it yet first hand though. Maybe someone on
the list would be kind enough to do a proof as to whether dynamic field
changes to hidden fields to make the fields visible functions in MT 6.3.

Axton Grams

On 2/17/06, Carey Matthew Black wrote:
> Axton,
>
> I am not sure "work properly" is the right phrase there... I
> understood that the Mid-Tier does some "auto optimizations" that are
> not possible if you use even one dynamic thing (like this) in any
> active link on that form.
>
> So if your form does not need the auto optimization, or you think that

> all of your code/view/active links are as tight as possible already,
> then this concern may not be an issue at all.
>
> In short if you save enough active links/fields with these "advanced
> workflow" approaches then maybe what the Mid-Tier does to optimize the

> web client is not needed at all.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
> Never ascribe to malice, that which can be explained by incompetence.
>
>
>
> On 2/17/06, Axton wrote:
> > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > fields, and refresh tables.
> >
> > This was one of Doug's no-no's if you want things to work properly
> > in MT 6.3+. My understanding as to why it's a no-no is because of
> > the way the pages are compiled, it can not account for dynamic
> > changes to the layout at compile time.
> >
> > Axton Grams
> >
> >
> > On 2/17/06, Lucero, Michelle - IST contractor
> > wrote:
> > > Thomas,
> > >
> > > On your second item. Dynamically specify the button or field that

> > > the active link is triggered by. That is an AWESOME request! I
> > > love to do things dynamically. I cringe anytime, I have to hard
code anything.
> > >
> > > My question is, have you submitted this one as an enhancement
request?
> > >
> > > I use the Advanced feature to dynamically show/hide, bring focus,
> > > fields, and refresh tables.
> > >
> > > I (along with others, I'm sure) submitted enhancement requests
> > > years ago for the following types of keywords:FIELDLABEL, FIELDID,

> > > FIELDNAME, GROUPIDS, etc. Somewhere between ARS 5.1.2 and 6.3,
> > > they were added to the application.
> > >
> > > Remedy, Peregrine, Remedy, BMCRemedy did and continue to listen.
> > >
> > > These additional keywords have allowed us to create one menu that
> > > can be attached to multiple fields on multiple forms. One active
> > > link that can fire for multiple conditions, bring focus to
> > > multiple fields or dynamically refresh tables using a single
Advanced Change field action.
> > >
> > > If/when the Advanced Execute on conditions are added to the
> > > application, my dream will be almost complete.
> > >
> > >
> > > I will also submit an enhancement request for this item. I hope
> > > you do, too.
> > > Michelle
>
>
> UNSUBSCRIBE or access ARSlist Archives at
> http://www.ARSLIST.org
>



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** I've often wondered if they actually need them. Do you suppose it is possible their code wouldn't know what to do with multiple operands beyond two for an addition operation? They had to write something to put in those annoying parentheses, so I would think the code was bright enough to cope but who knows... 8)


On 2/16/06, Rick Cook wrote:

Fo' Shizzle! I can't tell you how many times I've yelled at Administrator to "Stop helping me!" with the stupid parentheses in places I didn't intend them to be.


Rick


From: Action Request System discussion list(ARSList) on behalf of Dave Barber
Sent: Thu 2/16/2006 9:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?




** I'll second/third/fourth/fifth that one. I'm making a lot of changes to our console view, and I'm sure the additional parantheses are just there to wind me up; there can be no other purpose, can there?


On 16/02/06, Scott Ames wrote:

**
Stop automatically adding parenthesis to the Run If qualifications and Set Fields Values. It provides absolutely no benefit to the developer. It only makes modifying a complex qualification or value more time consuming... many times I have to copy/paste the value to Notepad.exe and manually remove all parenthesis before making a change or to debug.

I totally agree. I've fought with the parenthesis a lot usually screaming "ok if you are so smart and know what I want, then just write yourself"
20060125This posting was submitted with HTML in it


20060125This posting was submitted with HTML in it


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--
-al 20060125This posting was submitted with HTML in it

I can't document it either, but I know I've had it happen to me, maybe
not since version 4. Remedy actually repositioned my parends and
changed the logic.


Jim O'Hara



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rodney Harris
Sent: Thursday, February 16, 2006 5:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

Have you not ever been at least surprised at where Remedy automatically
places the brackets? I'll make a note of the next time it happens to me
and post it to the list.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, 17 February 2006 11:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

"I'll third that suggestion on the brackets. I also quite often remove
all the brackets when editing and I've also found the automatic addition
of brackets is sometimes done incorrectly and changes the meaning of the
condition."

If you are able to reproduce this consistently, I would be interested in
how. I have yet to see this.

Axton Grams


On 2/16/06, Rodney Harris wrote:
> **
>
>
> I'll third that suggestion on the brackets. I also quite often remove
all
> the brackets when editing and I've also found the automatic addition
of
> brackets is sometimes done incorrectly and changes the meaning of the
> condition.
>
> Another enhancement I would like to see is some way of copying
workflow
> between active links and filters particularly long set fields/push
fields
> lists.
>
> Server side table walking is a great new feature and it is saving me
heaps
> of development time but is still a little rough around the edges.
Issues
> like needing to set the value of a column into a temporary field
before
> being able to use it in a function is annoying. Server crashes when
the
> table field uses an invalid query and needing to reference column
fields
> before they can be used at certain times are likewise annoying.
Hopefully
> since this is a new feature the rough edges will be gone in V7.
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Ames
> Sent: Friday, 17 February 2006 1:51 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: What Bugs you about Remedy?
>
>
>
> Stop automatically adding parenthesis to the Run If qualifications and
Set
> Fields Values. It provides absolutely no benefit to the developer.
It only
> makes modifying a complex qualification or value more time
consuming... many
> times I have to copy/paste the value to Notepad.exe and manually
remove all
> parenthesis before making a change or to debug.
>
>
>
> I totally agree. I've fought with the parenthesis a lot usually
screaming
> "ok if you are so smart and know what I want, then just write
> yourself"20060125This posting was submitted
> with HTML in it 20060125This posting was
> submitted with HTML in it



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**

Jim and the list:

Yes, this has happened to me. I had to go back and reset the paren's and then save again. The second time it actually worked as the qualification was supposed to. Why add all of this 'garbage' to a field that has a limited length is beyond me....

James McKenzie


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of O'Hara, Jim
Sent: Tuesday, February 21, 2006 12:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?


I can't document it either, but I know I've had it happen to me, maybe
not since version 4. Remedy actually repositioned my parends and
changed the logic.


Jim O'Hara



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rodney Harris
Sent: Thursday, February 16, 2006 5:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

Have you not ever been at least surprised at where Remedy automatically
places the brackets? I'll make a note of the next time it happens to me
and post it to the list.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Friday, 17 February 2006 11:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: What Bugs you about Remedy?

"I'll third that suggestion on the brackets. I also quite often remove
all the brackets when editing and I've also found the automatic addition
of brackets is sometimes done incorrectly and changes the meaning of the
condition."

If you are able to reproduce this consistently, I would be interested in
how. I have yet to see this.

Axton Grams


On 2/16/06, Rodney Harris wrote:
> **
>
>
> I'll third that suggestion on the brackets. I also quite often remove
all
> the brackets when editing and I've also found the automatic addition
of
> brackets is sometimes done incorrectly and changes the meaning of the
> condition.
>
> Another enhancement I would like to see is some way of copying
workflow
> between active links and filters particularly long set fields/push
fields
> lists.
>
> Server side table walking is a great new feature and it is saving me
heaps
> of development time but is still a little rough around the edges.
Issues
> like needing to set the value of a column into a temporary field
before
> being able to use it in a function is annoying. Server crashes when
the
> table field uses an invalid query and needing to reference column
fields
> before they can be used at certain times are likewise annoying.
Hopefully
> since this is a new feature the rough edges will be gone in V7.
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Ames
> Sent: Friday, 17 February 2006 1:51 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: What Bugs you about Remedy?
>
>
>
> Stop automatically adding parenthesis to the Run If qualifications and
Set
> Fields Values. It provides absolutely no benefit to the developer.
It only
> makes modifying a complex qualification or value more time
consuming... many
> times I have to copy/paste the value to Notepad.exe and manually
remove all
> parenthesis before making a change or to debug.
>
>
>
> I totally agree. I've fought with the parenthesis a lot usually
screaming
> "ok if you are so smart and know what I want, then just write
> yourself"20060125This posting was submitted
> with HTML in it 20060125This posting was
> submitted with HTML in it



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20060125This posting was submitted with HTML in it