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#130068 - 01/20/06 01:27 AM Workflow
kathymorris727 Offline
journeyman

Registered: 03/11/04
Posts: 111
**
Hi All --

I am having a little trouble. I am on a display panel, and when a user selects a value, I want the form to open that displays the record that contains the value.

For example:

If the user selects a unique id 123 on the display panel. The 123 Help Desk record will open.
I tried a window open and pushing the values etc... I know there is a way, I just can't remember.
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#130069 - 01/20/06 01:39 AM Re: Workflow [Re: boucherp]
shafqata Offline
journeyman

Registered: 06/12/01
Posts: 177
Loc: Aachen Germany
**
Hello Kathy
do a Open Window, type Modify, and then in the query bar put the qualification like ticketID=123 or whereever the user is entering the unique id, so if it is a field then it would probably look like ticketID = $1234$, this will open the window with the required ticket number.
any problems drop me a line and i will walk you through it.
Oh only use Modify if you want the user to be able to modify the ticket, if you only want to show the ticket then use window type Display


thanks

shafqat

Kathy Morris wrote:

**

Hi All --

I am having a little trouble. I am on a display panel, and when a user selects a value, I want the form to open that displays the record that contains the value.

For example:

If the user selects a unique id 123 on the display panel. The 123 Help Desk record will open.
I tried a window open and pushing the values etc... I know there is a way, I just can't remember.
This posting was submitted via the Web interface




Shafqat Ayaz





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Ring in the New Year with Photo Calendars . Add photos, events, holidays, whatever. This posting was submitted via the Web interface

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