Thanks Matt !

tried the compiled version against 63. So far it quits without error message.

Ill keep trying :-)

Thanks, Robert

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Tuesday, January 24, 2006 8:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Robert,

I have attempted to compile the 1.29 version using ActiveState 5.8.7 build
813 and ARSPerl 1.84. It is available on my site:
http://www.mattreinfeldt.com/downloads/ Remedy -> Documentation. I have not
tested it yet, so if you run into any problems with the compiled version,
please let me know!

Thanks,

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com


-----Original Message-----
From: Kern Robert SBA [mailto:kernrobert@SIEMENS.COM]
Sent: Tuesday, January 24, 2006 12:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

ARSysDocumenter (from the same author as ARInside) looks exactly like ARSDoc
and is v6.3 compatible. I think if remembering well, ARSDoc129 is not
getting all workflow objects when running against v6.0 (think it was
something with guides not getting exported ?).

Have used ARSDoc though, as ARSysDocumenter sorts field ID's, not field
labels, which is a little bit unuseful (in my opinion anyway). Can't get the
pre-compiled version to run against v6.3 now and therefore using
ARSysDocumenter now (great tool too! ... just the ID's :-).

A teammate of mine has a perl pre-version of ARSDoc129. Curious to see how
this will turn out.

ARSysDocumenter is in version 3209 over here ... not sure Stefan has made a
newer version (due to page down).

With ARInside we had an issue at one server, that is kept crashing the
process, it restarted and it crashed again .. was nice viewing the errorlog
:-) ... also had some issue with encryption. Great tool though.

Regardless which documentation tool used, can't live without one ... kudos
to all the volunteer work of great community contributors !


Greetings from Germany, Robert

..........................................................
Mit freundlichem Gruß / Kind regards
Robert Kern
Siemens VDO Automotive AG
SV IO CW PD
Sodener Straße 9
65824 Schwalbach
Germany
Tel. +49 619 687 2546
Fax +49 619 687 792 546
E-Mail: kernrobert@siemens.com
Internet: http://www.siemensvdo.com





-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Gulati, Ankur
Sent: Tuesday, January 24, 2006 6:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error
connecting to server!


Any ideas.

Regards
Ankur







-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



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(Support: mailto:support@arslist.org)



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where is this guy Stefan Nerlich ????????
I wanna kiss him !!!!!!
I love his ARInside !!!!
What an idea !!!

Also many thanks to you Matt for this info and for your forum.

Serouche




Matt Reinfeldt wrote:

>Dwayne,
>
>The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
>know if Stefan is still working on the code or not (his website has been
>down for a month or more now), but I have placed the last code-drop that I
>had from him into my download area. Feel free to go grab it and try it out.
>
>http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
>=0 (that's: Downloads -> Remedy -> Documentation)
>
>Good luck!
>
>Matt Reinfeldt
>Senior Support Engineer
>Entuition Inc.
>Email: matt.reinfeldt@entuition.com
>http://www.mattreinfeldt.com | http://www.mwrug.com
>
>-----Original Message-----
>From: Dwayne Martin [mailto:martinrd@JMU.EDU]
>Sent: Monday, January 23, 2006 8:50 AM
>To: arslist@ARSLIST.ORG
>Subject: Good documentation tool?
>
>Dear Remedy users,
>
>Anybody have a good Remedy documentation tool to recommend?
>
>We would like something like ARSDoc, where you can click on a
>form and see all its fields, active links, filters, etc. If
>you pick one of the fields you can see all the active links,
>and menus and filters that reference it. Pick one of the
>menus and see all the forms/fields that use it. You can just
>keep going round and round till you have all the info you need.
>
>Unfortunately ARSDoc isn't available for 6.3 so we are
>considering buying a commercial product that will get updated
>as Remedy gets updated. I would like to hear from happy
>customers, but will also listen to any company that would like
>to sell us their product.
>
>Dwayne Martin
>Computing Support
>James Madison University
>
>
>UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>(Support: mailto:support@arslist.org)
>
>
>


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

Sam,

Try:

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page

=0

(Downloads -> Remedy -> Documentation)

Good luck,
Dwayne Martin

---- Original message ----
>Date: Mon, 23 Jan 2006 15:25:17 -0500
>From: Sam Fuca
>Subject: Re: Good documentation tool?
>To: arslist@ARSLIST.ORG
>
> **
> Sorry guys,
>
> I may have missed it. Where can I get this product.
> I love the word free.
>
> ------------------------------------------------
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Stephen
> Earl
> Sent: January 23, 2006 3:15 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Good documentation tool?
> ** I have to agree with many on the list that
> ARInside is a fantastic tool and for the price
> (free) beats pretty much everything else out
> there....
>
> On 23/01/06, Dwayne Martin wrote:
>
> Dear Remedy users,
>
> Anybody have a good Remedy documentation tool to
> recommend?
>
> We would like something like ARSDoc, where you can
> click on a
> form and see all its fields, active links,
> filters, etc. If
> you pick one of the fields you can see all the
> active links,
> and menus and filters that reference it. Pick one
> of the
> menus and see all the forms/fields that use
> it. You can just
> keep going round and round till you have all the
> info you need.
>
> Unfortunately ARSDoc isn't available for 6.3 so we
> are
> considering buying a commercial product that will
> get updated
> as Remedy gets updated. I would like to hear from
> happy
> customers, but will also listen to any company
> that would like
> to sell us their product.
>
> Dwayne Martin
> Computing Support
> James Madison University
>
> This posting was
> submitted via the Web interface
>
>
**************************************************************************
> This RRSP season if you're looking for a Fund with
> superior returns and lower volatility, consider AIC
> Dividend Income Fund:
> - Monthly income stream of $0.05 per unit;
> - Focused portfolio of 10-20 excellent businesses;
> - Diversification by sector and sub-sector;
> - Managed by Portfolio Management Team with a proven
> track record.
>
> Return summary*
> AIC Dividend Income Fund
> 3 mo. - 4.0 percent
> 6 mo. - 18.5 percent
> 1 yr. - 22.7 percent
> Since intro. - 24.7 percent
> * as at November 30, 2005
>
> AIC Dividend Income Fund provides both yield and
> performance. For more information visit www.aic.com.
>
> All returns are historical annual compounded total
> returns as at November 30, 2005 including changes in
> unit/share value and distributions reinvested and do
> not take into account sales, redemption,
> distribution or optional charges or income taxes
> payable by any securityholder that would have
> reduced returns. Commissions, trailing commissions,
> management fees and expenses may be associated with
> mutual fund investments. Mutual funds are not
> guaranteed, their values change frequently and past
> performance may not be repeated. Please read the
> prospectus before investing.
> This posting was
> submitted via the Web interface

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

**

Perfect. Thanks so much Dwayne.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dwayne Martin
Sent: January 24, 2006 8:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Sam,

Try:

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page

=0

(Downloads -> Remedy -> Documentation)

Good luck,
Dwayne Martin

---- Original message ----
>Date: Mon, 23 Jan 2006 15:25:17 -0500
>From: Sam Fuca
>Subject: Re: Good documentation tool?
>To: arslist@ARSLIST.ORG
>
> **
> Sorry guys,
>
> I may have missed it. Where can I get this product.
> I love the word free.
>
> ------------------------------------------------
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Stephen
> Earl
> Sent: January 23, 2006 3:15 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Good documentation tool?
> ** I have to agree with many on the list that
> ARInside is a fantastic tool and for the price
> (free) beats pretty much everything else out
> there....
>
> On 23/01/06, Dwayne Martin wrote:
>
> Dear Remedy users,
>
> Anybody have a good Remedy documentation tool to
> recommend?
>
> We would like something like ARSDoc, where you can
> click on a
> form and see all its fields, active links,
> filters, etc. If
> you pick one of the fields you can see all the
> active links,
> and menus and filters that reference it. Pick one
> of the
> menus and see all the forms/fields that use
> it. You can just
> keep going round and round till you have all the
> info you need.
>
> Unfortunately ARSDoc isn't available for 6.3 so we
> are
> considering buying a commercial product that will
> get updated
> as Remedy gets updated. I would like to hear from
> happy
> customers, but will also listen to any company
> that would like
> to sell us their product.
>
> Dwayne Martin
> Computing Support
> James Madison University
>
> This posting was
> submitted via the Web interface
>
>
**************************************************************************
> This RRSP season if you're looking for a Fund with
> superior returns and lower volatility, consider AIC
> Dividend Income Fund:
> - Monthly income stream of $0.05 per unit;
> - Focused portfolio of 10-20 excellent businesses;
> - Diversification by sector and sub-sector;
> - Managed by Portfolio Management Team with a proven
> track record.
>
> Return summary*
> AIC Dividend Income Fund
> 3 mo. - 4.0 percent
> 6 mo. - 18.5 percent
> 1 yr. - 22.7 percent
> Since intro. - 24.7 percent
> * as at November 30, 2005
>
> AIC Dividend Income Fund provides both yield and
> performance. For more information visit www.aic.com.
>
> All returns are historical annual compounded total
> returns as at November 30, 2005 including changes in
> unit/share value and distributions reinvested and do
> not take into account sales, redemption,
> distribution or optional charges or income taxes
> payable by any securityholder that would have
> reduced returns. Commissions, trailing commissions,
> management fees and expenses may be associated with
> mutual fund investments. Mutual funds are not
> guaranteed, their values change frequently and past
> performance may not be repeated. Please read the
> prospectus before investing.
> This posting was
> submitted via the Web interface

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

This posting was submitted via the Web interface

**

Robert,

I think a documenting tool that sorts on field ID's in a way is useful as on home grown systems that have been developed with care to allocate certain range of ID's to certain classes of data sequentially, such as person data, asset data, location data, skills data, etc whatever might be applicable to your application, you would have a nice view of data on a form arranged according to the different classes of data... starting with the core fields off course...

Rgds

Joe D'Souza
Remedy Developer / Consultant,
Shyle Networks,
New Jersey

Kern Robert SBA wrote:

Thanks Matt !

tried the compiled version against 63. So far it quits without error message.

Ill keep trying :-)

Thanks, Robert

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Tuesday, January 24, 2006 8:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Robert,

I have attempted to compile the 1.29 version using ActiveState 5.8.7 build
813 and ARSPerl 1.84. It is available on my site:
http://www.mattreinfeldt.com/downloads/ Remedy -> Documentation. I have not
tested it yet, so if you run into any problems with the compiled version,
please let me know!

Thanks,

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com


-----Original Message-----
From: Kern Robert SBA [mailto:kernrobert@SIEMENS.COM]
Sent: Tuesday, January 24, 2006 12:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

ARSysDocumenter (from the same author as ARInside) looks exactly like ARSDoc
and is v6.3 compatible. I think if remembering well, ARSDoc129 is not
getting all workflow objects when running against v6.0 (think it was
something with guides not getting exported ?).

Have used ARSDoc though, as ARSysDocumenter sorts field ID's, not field
labels, which is a little bit unuseful (in my opinion anyway). Can't get the
pre-compiled version to run against v6.3 now and therefore using
ARSysDocumenter now (great tool too! ... just the ID's :-).

A teammate of mine has a perl pre-version of ARSDoc129. Curious to see how
this will turn out.

ARSysDocumenter is in version 3209 over here ... not sure Stefan has made a
newer version (due to page down).

With ARInside we had an issue at one server, that is kept crashing the
process, it restarted and it crashed again .. was nice viewing the errorlog
:-) ... also had some issue with encryption. Great tool though.

Regardless which documentation tool used, can't live without one ... kudos
to all the volunteer work of great community contributors !


Greetings from Germany, Robert

..........................................................
Mit freundlichem Gruß / Kind regards
Robert Kern
Siemens VDO Automotive AG
SV IO CW PD
Sodener Straße 9
65824 Schwalbach
Germany
Tel. +49 619 687 2546
Fax +49 619 687 792 546
E-Mail: kernrobert@siemens.com
Internet: http://www.siemensvdo.com





-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Gulati, Ankur
Sent: Tuesday, January 24, 2006 6:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error
connecting to server!


Any ideas.

Regards
Ankur







-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



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(Support: mailto:support@arslist.org)



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Yahoo! Autos . Looking for a sweet ride? Get pricing, reviews, & more on new and used cars. This posting was submitted via the Web interface

Robert,

Looks like there are some small changes I need to make to the core script.
When I have it ready, I'll re-publish it to my site. Sorry! (that's what I
get for doing things too late in the night...)

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Kern Robert SBA [mailto:kernrobert@SIEMENS.COM]
Sent: Tuesday, January 24, 2006 1:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Thanks Matt !

tried the compiled version against 63. So far it quits without error
message.

Ill keep trying :-)

Thanks, Robert

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Tuesday, January 24, 2006 8:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Robert,

I have attempted to compile the 1.29 version using ActiveState 5.8.7 build
813 and ARSPerl 1.84. It is available on my site:
http://www.mattreinfeldt.com/downloads/ Remedy -> Documentation. I have not
tested it yet, so if you run into any problems with the compiled version,
please let me know!

Thanks,

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com


-----Original Message-----
From: Kern Robert SBA [mailto:kernrobert@SIEMENS.COM]
Sent: Tuesday, January 24, 2006 12:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

ARSysDocumenter (from the same author as ARInside) looks exactly like ARSDoc
and is v6.3 compatible. I think if remembering well, ARSDoc129 is not
getting all workflow objects when running against v6.0 (think it was
something with guides not getting exported ?).

Have used ARSDoc though, as ARSysDocumenter sorts field ID's, not field
labels, which is a little bit unuseful (in my opinion anyway). Can't get the
pre-compiled version to run against v6.3 now and therefore using
ARSysDocumenter now (great tool too! ... just the ID's :-).

A teammate of mine has a perl pre-version of ARSDoc129. Curious to see how
this will turn out.

ARSysDocumenter is in version 3209 over here ... not sure Stefan has made a
newer version (due to page down).

With ARInside we had an issue at one server, that is kept crashing the
process, it restarted and it crashed again .. was nice viewing the errorlog
:-) ... also had some issue with encryption. Great tool though.

Regardless which documentation tool used, can't live without one ... kudos
to all the volunteer work of great community contributors !


Greetings from Germany, Robert

..........................................................
Mit freundlichem Gruß / Kind regards
Robert Kern
Siemens VDO Automotive AG
SV IO CW PD
Sodener Straße 9
65824 Schwalbach
Germany
Tel. +49 619 687 2546
Fax +49 619 687 792 546
E-Mail: kernrobert@siemens.com
Internet: http://www.siemensvdo.com





-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Gulati, Ankur
Sent: Tuesday, January 24, 2006 6:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error
connecting to server!


Any ideas.

Regards
Ankur







-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



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(Support: mailto:support@arslist.org)



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**

Ankur,

ARERR 90 is a connection error - Message not in catolog indicates you have no permissions to the arsystem.cat file. So I'm assuming you are running your AR System as a non-root and have forgotten to permit that user to use the cat file. Could you resolve that so you can see why you are getting the ARERR 90 error? You must make sure that your user running the AR System deamon has owner and group access to that file and read/write permission to that file

Joe D'Souza
Remedy Developer / Consultant,
Shyle Networks,
New Jersey.

"Gulati, Ankur" wrote:

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error connecting to server!


Any ideas.

Regards
Ankur

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



Yahoo! Photos – Showcase holiday pictures in hardcover
Photo Books . You design it and we’ll bind it! This posting was submitted via the Web interface

**
finally it works....... or I should say it rocks.



-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Joe DeSouza
Sent: Tuesday, January 24, 2006 11:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


**

Ankur,

ARERR 90 is a connection error - Message not in catolog indicates you have no permissions to the arsystem.cat file. So I'm assuming you are running your AR System as a non-root and have forgotten to permit that user to use the cat file. Could you resolve that so you can see why you are getting the ARERR 90 error? You must make sure that your user running the AR System deamon has owner and group access to that file and read/write permission to that file

Joe D'Souza
Remedy Developer / Consultant,
Shyle Networks,
New Jersey.

"Gulati, Ankur" wrote:

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error connecting to server!


Any ideas.

Regards
Ankur

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all th e info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University




Yahoo! Photos - Showcase holiday pictures in hardcover
Photo Books . You design it and we'll bind it! This posting was submitted via the Web interface

20060125This posting was submitted with HTML in it

**
HI Joe

Earlier when I mentioned that it worked... I actually connected again to windows machine and it worked.

Now again I tried to resolve the ARERR 90 and as u stated giving the arsystem.cat file the read and write access and AR System deamon has owner and group access too. Still getting the same error message.

Cheers
Ankur

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Joe DeSouza
Sent: Tuesday, January 24, 2006 11:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


**

Ankur,

ARERR 90 is a connection error - Message not in catolog indicates you have no permissions to the arsystem.cat file. So I'm assuming you are running your AR System as a non-root and have forgotten to permit that user to use the cat file. Could you resolve that so you can see why you are getting the ARERR 90 error? You must make sure that your user running the AR System deamon has owner and group access to that file and read/write permission to that file

Joe D'Souza
Remedy Developer / Consultant,
Shyle Networks,
New Jersey.

"Gulati, Ankur" wrote:

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error connecting to server!


Any ideas.

Regards
Ankur

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all th e info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University




Yahoo! Photos - Showcase holiday pictures in hardcover
Photo Books . You design it and we'll bind it! This posting was submitted via the Web interface

20060125This posting was submitted with HTML in it

**

Giving those permissions would only grant the user that runs the remedy services access to the catalog files which should be copied in the /usr/lib/..... /C/ directory as instructed at the time of install..

Doing this however would not resolve your connection errors. Are you able to ping to the server??

Joe

"Gulati, Ankur" wrote:

**
HI Joe

Earlier when I mentioned that it worked... I actually connected again to windows machine and it worked.

Now again I tried to resolve the ARERR 90 and as u stated giving the arsystem.cat file the read and write access and AR System deamon has owner and group access too. Still getting the same error message.

Cheers
Ankur

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Joe DeSouza
Sent: Tuesday, January 24, 2006 11:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


**

Ankur,

ARERR 90 is a connection error - Message not in catolog indicates you have no permissions to the arsystem.cat file. So I'm assuming you are running your AR System as a non-root and have forgotten to permit that user to use the cat file. Could you resolve that so you can see why you are getting the ARERR 90 error? You must make sure that your user running the AR System deamon has owner and group access to that file and read/write permission to that file

Joe D'Souza
Remedy Developer / Consultant,
Shyle Networks,
New Jersey.

"Gulati, Ankur" wrote:

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error connecting to server!


Any ideas.

Regards
Ankur

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all th e info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



Yahoo! Photos - Showcase holiday pictures in hardcover
Photo Books . You design it and we'll bind it! This posting was submitted via the Web interface
20060125This posting was submitted with HTML in it





Relax. Yahoo! Mail virus scanning helps detect nasty viruses! 20060125This posting was submitted with HTML in it