**
Zandi et al

Panacea Workflow Studio pricing will depend on how many servers you need to run the tool against , which features you want enabled and also the type of site you are. We offer educational sites / non-profit sites discounts of 50 %.

Pricing is all on our web-site www.pws-europe.com.

For the requirements Dwayne outlined the price would be $ 2250 for a single server license not $ 11 K ;-)

Cheers

Tim McCue
tim@pws-europe.com







On 1/23/06, Rick Cook wrote:

**
The Sync Search is only for use within the Admin tool. Given that the data is on Remedy forms, it could be exported to, say, Excel, and sorted and searched on from there, I suppose. Someone skilled at and patient with formatting could probably make a report out of it. I haven't tried it, though.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Joe DeSouza
Sent: Monday, January 23, 2006 8:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?



**

Rick,

Have you tried to pull off user readable reports from the Sync database tables? I'm sure you need a documentation tool to do that as the information contained in the sync database tables is only relationship between various ARS objects...

Joe

Rick Cook wrote:

I use the sync search database function in Administrator to cover a lot
of that, and Remedy Developer Plus to do the rest. I do miss ARSDoc,
though.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto: arslist@ARSLIST.ORG ] On Behalf Of Dwayne Martin
Sent: Monday, January 23, 2006 6:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto: support@arslist.org )








Yahoo! Photos
Got holiday prints? See all the ways to get quality prints in your hands ASAP. This posting was submitted via the Web interface This posting was submitted via the Web interface




This posting was submitted via the Web interface

ARInside is FANTASTIC! and exactly what I was looking for.

Thank you, Matt and Zandi (and anyone else I've missed) for
telling me about it, and thanks especially to Stefan Nerlich
for making it available FREE!

Thanks also to everybody who suggested other products. It is
good having info about them on hand.

Gratefully yours,
Dwayne Martin

---- Original message ----
>Date: Mon, 23 Jan 2006 09:44:26 -0600
>From: Matt Reinfeldt
>Subject: Re: Good documentation tool? SOLVED
>To: arslist@ARSLIST.ORG
>
>Dwayne,
>
>The most "like ARSDoc" product for 6.3 that I've seen is
ARInside. I don't
>know if Stefan is still working on the code or not (his
website has been
>down for a month or more now), but I have placed the last
code-drop that I
>had from him into my download area. Feel free to go grab it
and try it out.
>
>http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
>=0 (that's: Downloads -> Remedy -> Documentation)
>
>Good luck!
>
>Matt Reinfeldt
>Senior Support Engineer
>Entuition Inc.
>Email: matt.reinfeldt@entuition.com
>http://www.mattreinfeldt.com | http://www.mwrug.com
>
>-----Original Message-----
>From: Dwayne Martin [mailto:martinrd@JMU.EDU]
>Sent: Monday, January 23, 2006 8:50 AM
>To: arslist@ARSLIST.ORG
>Subject: Good documentation tool?
>
>Dear Remedy users,
>
>Anybody have a good Remedy documentation tool to recommend?
>
>We would like something like ARSDoc, where you can click on a
>form and see all its fields, active links, filters, etc. If
>you pick one of the fields you can see all the active links,
>and menus and filters that reference it. Pick one of the
>menus and see all the forms/fields that use it. You can just
>keep going round and round till you have all the info you need.
>
>Unfortunately ARSDoc isn't available for 6.3 so we are
>considering buying a commercial product that will get updated
>as Remedy gets updated. I would like to hear from happy
>customers, but will also listen to any company that would like
>to sell us their product.
>
>Dwayne Martin
>Computing Support
>James Madison University
>
>
>UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>(Support: mailto:support@arslist.org)

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

I use ARSDoc against my 6.3 servers with no problems. (Note: I do not
use the pre-compiled version from Matt, instead I use the perl script
and run it directly). I am running ActiveState 5.8.6.811 with ARSPerl
1.8.4.

Fred


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dwayne Martin
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

You don't like Developer Plus or is it too expensive?

Barry Lindstrom
janitor@arfactory.com


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

** I have to agree with many on the list that ARInside is a fantastic tool and for the price (free) beats pretty much everything else out there....


On 23/01/06, Dwayne Martin wrote:

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



This posting was submitted via the Web interface

**
Sorry guys,

I may have missed it. Where can I get this product. I love the word free.



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stephen Earl
Sent: January 23, 2006 3:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


** I have to agree with many on the list that ARInside is a fantastic tool and for the price (free) beats pretty much everything else out there....


On 23/01/06, Dwayne Martin wrote:

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



This posting was submitted via the Web interface


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This posting was submitted via the Web interface

Dwayne,

I second Rocky's recommendation.

Have been using Panacea for years too. It's also a great migration tool and does some performance analysis to boot. ("It's not just a floor wax, it's also a desert topping," as they said on Saturday Night Live.) They even provided a build that will talk to servers from 4.0.2 through 6.3.0!

VERY responsive and knowledgeable support too (usually necessary only when I don't follow the documentation, doh!).

Peace,
Doug Anderson

Opinions expressed are necessarily mine, not necessarily those of the Mayo Foundation.

Original message:
Date: Mon, 23 Jan 2006 09:31:15 -0600
From: Rocky Rockwell
Subject: Re: Good documentation tool?

Try Panacea workflow studios. I have been using for a few years and=20
could not get along without it. Plus it is backward compatible with 5.x=20
and maybe even 4.5.2

URL
http://www.panacea.eu.com/

*Rocky*

Rocky Rockwell
eMA Team =E2=80=93 Remedy Developer
rockwell@ti.com
Ph#1: 214-567-8874
Ph#2: 325-884-1263



Dwayne Martin wrote:
> Dear Remedy users,
>
> Anybody have a good Remedy documentation tool to recommend?
>
> We would like something like ARSDoc, where you can click on a
> form and see all its fields, active links, filters, etc. If
> you pick one of the fields you can see all the active links,
> and menus and filters that reference it. Pick one of the
> menus and see all the forms/fields that use it. You can just
> keep going round and round till you have all the info you need.
>
> Unfortunately ARSDoc isn=E2=80=99t available for 6.3 so we are
> considering buying a commercial product that will get updated
> as Remedy gets updated. I would like to hear from happy
> customers, but will also listen to any company that would like
> to sell us their product.
>
> Dwayne Martin
> Computing Support
> James Madison University
> =20


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error connecting to server!


Any ideas.

Regards
Ankur







-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

ARSysDocumenter (from the same author as ARInside) looks exactly like ARSDoc and is v6.3 compatible. I think if remembering well, ARSDoc129 is not getting all workflow objects when running against v6.0 (think it was something with guides not getting exported ?).

Have used ARSDoc though, as ARSysDocumenter sorts field ID's, not field labels, which is a little bit unuseful (in my opinion anyway). Can't get the pre-compiled version to run against v6.3 now and therefore using ARSysDocumenter now (great tool too! ... just the ID's :-).

A teammate of mine has a perl pre-version of ARSDoc129. Curious to see how this will turn out.

ARSysDocumenter is in version 3209 over here ... not sure Stefan has made a newer version (due to page down).

With ARInside we had an issue at one server, that is kept crashing the process, it restarted and it crashed again .. was nice viewing the errorlog :-) ... also had some issue with encryption. Great tool though.

Regardless which documentation tool used, can't live without one ... kudos to all the volunteer work of great community contributors !


Greetings from Germany, Robert

..........................................................
Mit freundlichem Gruß / Kind regards
Robert Kern
Siemens VDO Automotive AG
SV IO CW PD
Sodener Straße 9
65824 Schwalbach
Germany
Tel. +49 619 687 2546
Fax +49 619 687 792 546
E-Mail: kernrobert@siemens.com
Internet: http://www.siemensvdo.com





-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gulati, Ankur
Sent: Tuesday, January 24, 2006 6:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error connecting to server!


Any ideas.

Regards
Ankur







-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

Robert,

I have attempted to compile the 1.29 version using ActiveState 5.8.7 build
813 and ARSPerl 1.84. It is available on my site:
http://www.mattreinfeldt.com/downloads/ Remedy -> Documentation. I have not
tested it yet, so if you run into any problems with the compiled version,
please let me know!

Thanks,

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com


-----Original Message-----
From: Kern Robert SBA [mailto:kernrobert@SIEMENS.COM]
Sent: Tuesday, January 24, 2006 12:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

ARSysDocumenter (from the same author as ARInside) looks exactly like ARSDoc
and is v6.3 compatible. I think if remembering well, ARSDoc129 is not
getting all workflow objects when running against v6.0 (think it was
something with guides not getting exported ?).

Have used ARSDoc though, as ARSysDocumenter sorts field ID's, not field
labels, which is a little bit unuseful (in my opinion anyway). Can't get the
pre-compiled version to run against v6.3 now and therefore using
ARSysDocumenter now (great tool too! ... just the ID's :-).

A teammate of mine has a perl pre-version of ARSDoc129. Curious to see how
this will turn out.

ARSysDocumenter is in version 3209 over here ... not sure Stefan has made a
newer version (due to page down).

With ARInside we had an issue at one server, that is kept crashing the
process, it restarted and it crashed again .. was nice viewing the errorlog
:-) ... also had some issue with encryption. Great tool though.

Regardless which documentation tool used, can't live without one ... kudos
to all the volunteer work of great community contributors !


Greetings from Germany, Robert

..........................................................
Mit freundlichem Gruß / Kind regards
Robert Kern
Siemens VDO Automotive AG
SV IO CW PD
Sodener Straße 9
65824 Schwalbach
Germany
Tel. +49 619 687 2546
Fax +49 619 687 792 546
E-Mail: kernrobert@siemens.com
Internet: http://www.siemensvdo.com





-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Gulati, Ankur
Sent: Tuesday, January 24, 2006 6:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Matt,

I tried running the ARInside but getting an error message


Error in ARInitialization (ARGetListSchema)
ARSystem error message: (90) Cannot open catalog; Message number = 90Error
connecting to server!


Any ideas.

Regards
Ankur







-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 9:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I don't
know if Stefan is still working on the code or not (his website has been
down for a month or more now), but I have placed the last code-drop that I
had from him into my download area. Feel free to go grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a
form and see all its fields, active links, filters, etc. If
you pick one of the fields you can see all the active links,
and menus and filters that reference it. Pick one of the
menus and see all the forms/fields that use it. You can just
keep going round and round till you have all the info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are
considering buying a commercial product that will get updated
as Remedy gets updated. I would like to hear from happy
customers, but will also listen to any company that would like
to sell us their product.

Dwayne Martin
Computing Support
James Madison University



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


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