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#130020 - 01/23/06 04:03 AM Re: Good documentation tool? [Re: patrick zandi]
msgarris Offline
journeyman

Registered: 03/11/04
Posts: 51
I remember using a perl script that exported all of the definitions in HTML
format using ARSPerl. (I remember we were running it against 4.5.2 so it
was a long time ago) Whatever happened to that?

Thanks,

Sean

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Patrick S MSgt AFRL/IFOS
Sent: Monday, January 23, 2006 10:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Just a recommendation: do not run while everyone is logged in..
It might just make your system unusable during its processing.... It is
LOAD tester that is for sure.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 10:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I
don't know if Stefan is still working on the code or not (his website
has been down for a month or more now), but I have placed the last
code-drop that I had from him into my download area. Feel free to go
grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&
page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


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Top
#130021 - 01/23/06 04:13 AM Re: Good documentation tool? [Re: patrick zandi]
rick cook Offline
Old Hand
*****

Registered: 07/03/01
Posts: 2984
RDP is $8950.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Patrick S MSgt AFRL/IFOS
Sent: Monday, January 23, 2006 8:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Oh,
Another little tid bit.

Panacea $12,000
Remedy Application Explorer $1,000 ??? I thought..
I might be wrong don't bite my head off..
ARSDoc Free -- But older coded (I like it) ARInside Free -- Current
coded (I love it)

I gotta say.. ARInside does everything I could ever want..
It Looks Awesome..
Very Nice Tool
Super Very Nice tool.. Even IF I have to run it off busy hours.. I don't
care..

I Love it.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rocky Rockwell
Sent: Monday, January 23, 2006 10:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Try Panacea workflow studios. I have been using for a few years and
could not get along without it. Plus it is backward compatible with 5.x
and maybe even 4.5.2

URL
http://www.panacea.eu.com/

*Rocky*

Rocky Rockwell
eMA Team - Remedy Developer
rockwell@ti.com
Ph#1: 214-567-8874
Ph#2: 325-884-1263



Dwayne Martin wrote:
> Dear Remedy users,
>
> Anybody have a good Remedy documentation tool to recommend?
>
> We would like something like ARSDoc, where you can click on a form and

> see all its fields, active links, filters, etc. If you pick one of
> the fields you can see all the active links, and menus and filters
> that reference it. Pick one of the menus and see all the forms/fields

> that use it. You can just keep going round and round till you have
> all the info you need.
>
> Unfortunately ARSDoc isn't available for 6.3 so we are considering
> buying a commercial product that will get updated as Remedy gets
> updated. I would like to hear from happy customers, but will also
> listen to any company that would like to sell us their product.
>
> Dwayne Martin
> Computing Support
> James Madison University
>



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



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(Support: mailto:support@arslist.org)


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Top
#130022 - 01/23/06 04:16 AM Re: Good documentation tool? [Re: patrick zandi]
arslist970 Offline
journeyman

Registered: 03/10/05
Posts: 82
Sean,

It sounds like you're refering to ARSDoc. It can be downloaded from the
author's (David Adams) website: http://www.soton.ac.uk/~remedy/ARSdoc.html.
I've got a version compiled for Windows available in my download area, as
well. Does that answer your question?

Enjoy,

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com


-----Original Message-----
From: Sean Garrison [mailto:msgarris@CORP.EARTHLINK.NET]
Sent: Monday, January 23, 2006 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

I remember using a perl script that exported all of the definitions in HTML
format using ARSPerl. (I remember we were running it against 4.5.2 so it
was a long time ago) Whatever happened to that?

Thanks,

Sean

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Patrick S MSgt AFRL/IFOS
Sent: Monday, January 23, 2006 10:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Just a recommendation: do not run while everyone is logged in..
It might just make your system unusable during its processing.... It is
LOAD tester that is for sure.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 10:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I
don't know if Stefan is still working on the code or not (his website
has been down for a month or more now), but I have placed the last
code-drop that I had from him into my download area. Feel free to go
grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&
page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

Top
#130023 - 01/23/06 04:25 AM Re: Good documentation tool? [Re: patrick zandi]
msgarris Offline
journeyman

Registered: 03/11/04
Posts: 51
It does ... thanks.

Sean


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 11:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Sean,

It sounds like you're refering to ARSDoc. It can be downloaded from the
author's (David Adams) website: http://www.soton.ac.uk/~remedy/ARSdoc.html.
I've got a version compiled for Windows available in my download area, as
well. Does that answer your question?

Enjoy,

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com


-----Original Message-----
From: Sean Garrison [mailto:msgarris@CORP.EARTHLINK.NET]
Sent: Monday, January 23, 2006 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

I remember using a perl script that exported all of the definitions in HTML
format using ARSPerl. (I remember we were running it against 4.5.2 so it
was a long time ago) Whatever happened to that?

Thanks,

Sean

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Patrick S MSgt AFRL/IFOS
Sent: Monday, January 23, 2006 10:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Just a recommendation: do not run while everyone is logged in..
It might just make your system unusable during its processing.... It is
LOAD tester that is for sure.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Monday, January 23, 2006 10:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?

Dwayne,

The most "like ARSDoc" product for 6.3 that I've seen is ARInside. I
don't know if Stefan is still working on the code or not (his website
has been down for a month or more now), but I have placed the last
code-drop that I had from him into my download area. Feel free to go
grab it and try it out.

http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&
page
=0 (that's: Downloads -> Remedy -> Documentation)

Good luck!

Matt Reinfeldt
Senior Support Engineer
Entuition Inc.
Email: matt.reinfeldt@entuition.com
http://www.mattreinfeldt.com | http://www.mwrug.com

-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

Top
#130024 - 01/23/06 04:24 AM Re: Good documentation tool? [Re: patrick zandi]
martinrd Offline
enthusiast

Registered: 06/12/01
Posts: 383
Hi Matt,

I've used your windows version of ARSdoc, and it is GREAT!
But my understanding is that it does not work for ARS 6.3. Is
that correct?

Dwayne Martin
James Madison University

---- Original message ----
>Date: Mon, 23 Jan 2006 10:16:00 -0600
>From: Matt Reinfeldt
>Subject: Re: Good documentation tool?
>To: arslist@ARSLIST.ORG
>
>Sean,
>
>It sounds like you're refering to ARSDoc. It can be
downloaded from the
>author's (David Adams) website:
http://www.soton.ac.uk/~remedy/ARSdoc.html.
>I've got a version compiled for Windows available in my
download area, as
>well. Does that answer your question?
>
>Enjoy,
>
>Matt Reinfeldt
>Senior Support Engineer
>Entuition Inc.
>Email: matt.reinfeldt@entuition.com
>http://www.mattreinfeldt.com | http://www.mwrug.com
>
>
>-----Original Message-----
>From: Sean Garrison [mailto:msgarris@CORP.EARTHLINK.NET]
>Sent: Monday, January 23, 2006 10:04 AM
>To: arslist@ARSLIST.ORG
>Subject: Re: Good documentation tool?
>
>I remember using a perl script that exported all of the
definitions in HTML
>format using ARSPerl. (I remember we were running it against
4.5.2 so it
>was a long time ago) Whatever happened to that?
>
>Thanks,
>
>Sean
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Patrick S
MSgt AFRL/IFOS
>Sent: Monday, January 23, 2006 10:53 AM
>To: arslist@ARSLIST.ORG
>Subject: Re: Good documentation tool?
>
>Just a recommendation: do not run while everyone is logged in..
>It might just make your system unusable during its
processing.... It is
>LOAD tester that is for sure.
>
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
>Sent: Monday, January 23, 2006 10:44 AM
>To: arslist@ARSLIST.ORG
>Subject: Re: Good documentation tool?
>
>Dwayne,
>
>The most "like ARSDoc" product for 6.3 that I've seen is
ARInside. I
>don't know if Stefan is still working on the code or not (his
website
>has been down for a month or more now), but I have placed the
last
>code-drop that I had from him into my download area. Feel
free to go
>grab it and try it out.
>
>http://www.mattreinfeldt.com/downloads/downloads.php?action=files&lvl=7&
>page
>=0 (that's: Downloads -> Remedy -> Documentation)
>
>Good luck!
>
>Matt Reinfeldt
>Senior Support Engineer
>Entuition Inc.
>Email: matt.reinfeldt@entuition.com
>http://www.mattreinfeldt.com | http://www.mwrug.com
>
>-----Original Message-----
>From: Dwayne Martin [mailto:martinrd@JMU.EDU]
>Sent: Monday, January 23, 2006 8:50 AM
>To: arslist@ARSLIST.ORG
>Subject: Good documentation tool?
>
>Dear Remedy users,
>
>Anybody have a good Remedy documentation tool to recommend?
>
>We would like something like ARSDoc, where you can click on a
form and
>see all its fields, active links, filters, etc. If you pick
one of the
>fields you can see all the active links, and menus and
filters that
>reference it. Pick one of the menus and see all the
forms/fields that
>use it. You can just keep going round and round till you
have all the
>info you need.
>
>Unfortunately ARSDoc isn't available for 6.3 so we are
considering
>buying a commercial product that will get updated as Remedy gets
>updated. I would like to hear from happy customers, but will
also
>listen to any company that would like to sell us their product.
>
>Dwayne Martin
>Computing Support
>James Madison University
>
>
>
>UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>(Support: mailto:support@arslist.org)
>
>
>
>UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>(Support: mailto:support@arslist.org)
>
>
>
>UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>(Support: mailto:support@arslist.org)
>
>
>UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
>(Support: mailto:support@arslist.org)

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

Top
#130025 - 01/23/06 04:51 AM Re: Good documentation tool? [Re: patrick zandi]
arslist970 Offline
journeyman

Registered: 03/10/05
Posts: 82
**

Dwayne,



I do not believe that the version out on my site (1.28) was compiled w/ the 6.3 API libraries. I need to go back and double-check. I will see if I can get 1.29 compiled w/ 6.3 libraries.



I would give ARInside a shot, in the meantime, as it is definitely 6.3 compatible.



Matt Reinfeldt
Senior Support Engineer

Entuition Inc.

Email: matt.reinfeldt@entuition.com

http://www.mattreinfeldt.com | http://www.mwrug.com



-----Original Message-----
From: Dwayne Martin [mailto:martinrd@JMU.EDU]
Sent: Monday, January 23, 2006 10:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?



Hi Matt,



I've used your windows version of ARSdoc, and it is GREAT!

But my understanding is that it does not work for ARS 6.3. Is

that correct?



Dwayne Martin

James Madison University



This posting was submitted via the Web interface

Top
#130026 - 01/23/06 04:52 AM Re: Good documentation tool? [Re: patrick zandi]
joe_remedy107 Offline
old hand

Registered: 06/28/04
Posts: 736
**

Rick,

Have you tried to pull off user readable reports from the Sync database tables? I'm sure you need a documentation tool to do that as the information contained in the sync database tables is only relationship between various ARS objects...

Joe

Rick Cook wrote:

I use the sync search database function in Administrator to cover a lot
of that, and Remedy Developer Plus to do the rest. I do miss ARSDoc,
though.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dwayne Martin
Sent: Monday, January 23, 2006 6:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)





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#130027 - 01/23/06 04:53 AM Re: Good documentation tool? [Re: patrick zandi]
joe_remedy107 Offline
old hand

Registered: 06/28/04
Posts: 736
**

Rick,

Have you tried to pull off user readable reports from the Sync database tables? I'm sure you need a documentation tool to do that as the information contained in the sync database tables is only relationship between various ARS objects...

Joe

Rick Cook wrote:

I use the sync search database function in Administrator to cover a lot
of that, and Remedy Developer Plus to do the rest. I do miss ARSDoc,
though.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dwayne Martin
Sent: Monday, January 23, 2006 6:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)





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#130028 - 01/23/06 04:54 AM Re: Good documentation tool? [Re: patrick zandi]
rick cook Offline
Old Hand
*****

Registered: 07/03/01
Posts: 2984
**
The Sync Search is only for use within the Admin tool. Given that the data is on Remedy forms, it could be exported to, say, Excel, and sorted and searched on from there, I suppose. Someone skilled at and patient with formatting could probably make a report out of it. I haven't tried it, though.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe DeSouza
Sent: Monday, January 23, 2006 8:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


**

Rick,

Have you tried to pull off user readable reports from the Sync database tables? I'm sure you need a documentation tool to do that as the information contained in the sync database tables is only relationship between various ARS objects...

Joe

Rick Cook wrote:

I use the sync search database function in Administrator to cover a lot
of that, and Remedy Developer Plus to do the rest. I do miss ARSDoc,
though.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dwayne Martin
Sent: Monday, January 23, 2006 6:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)





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#130029 - 01/23/06 05:13 AM Re: Good documentation tool? [Re: patrick zandi]
joe_remedy107 Offline
old hand

Registered: 06/28/04
Posts: 736
**

I was taking a look at the information contained in those 2 of those 3 forms that contain the relationship data, and it looks like besides relationships you might not be able to pull out other information such as run if conditions or whats actually in the set field or a push field action or the contents of a Run Process, etc...

I'm wondering if you create a join between the underlying meta forms, and the sync forms if reports from these joins created would yield this information... off course you might need to convert the conditions, etc to user readable format.. probably not worth the pain considering there are free utilities around to do the same thing though :-)

Rgds

Joe

Rick Cook wrote:

**
The Sync Search is only for use within the Admin tool. Given that the data is on Remedy forms, it could be exported to, say, Excel, and sorted and searched on from there, I suppose. Someone skilled at and patient with formatting could probably make a report out of it. I haven't tried it, though.

Rick



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe DeSouza
Sent: Monday, January 23, 2006 8:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Good documentation tool?


**

Rick,

Have you tried to pull off user readable reports from the Sync database tables? I'm sure you need a documentation tool to do that as the information contained in the sync database tables is only relationship between various ARS objects...

Joe

Rick Cook wrote:

I use the sync search database function in Administrator to cover a lot
of that, and Remedy Developer Plus to do the rest. I do miss ARSDoc,
though.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dwayne Martin
Sent: Monday, January 23, 2006 6:50 AM
To: arslist@ARSLIST.ORG
Subject: Good documentation tool?

Dear Remedy users,

Anybody have a good Remedy documentation tool to recommend?

We would like something like ARSDoc, where you can click on a form and
see all its fields, active links, filters, etc. If you pick one of the
fields you can see all the active links, and menus and filters that
reference it. Pick one of the menus and see all the forms/fields that
use it. You can just keep going round and round till you have all the
info you need.

Unfortunately ARSDoc isn't available for 6.3 so we are considering
buying a commercial product that will get updated as Remedy gets
updated. I would like to hear from happy customers, but will also
listen to any company that would like to sell us their product.

Dwayne Martin
Computing Support
James Madison University



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