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#129113 - 01/01/06 05:15 AM Error duringSLA creation
remedy_bhrk Offline
newbie

Registered: 09/13/05
Posts: 27
**
Hi list,

I am working on SLA6.3 on ARS6.0. During creating new SLA I am getting the error
'ARERR [382] The value(s) for this entry violate a unique index that has been defined for this form'.
I have created SLAs before but didn't face this error any time.
Can any one help me in providing the workaround for this case.

Thanks .

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#129114 - 01/02/06 02:07 AM Re: Error duringSLA creation [Re: RAH]
kdeaver811 Offline
newbie

Registered: 05/31/05
Posts: 16
** In the Admin tool, look at the form you are trying to save to when you see this error. It will tell you which fields or combinations have a unique index that you are violating. Most likely, it is the Title/Name of the SLA it self.

---------------------
Kelly Deaver
Director, ITSM Practice
Xinify
kelly.deaver@xinify.com





-------- Original Message --------
Subject: Error duringSLA creation
From: ramakanthvarma bhupathiraju
Date: Sun, January 01, 2006 11:15 pm
To: arslist@ARSLIST.ORG

**
Hi list,

I am working on SLA6.3 on ARS6.0. During creating new SLA I am getting the error
'ARERR [382] The value(s) for this entry violate a unique index that has been defined for this form'.
I have created SLAs before but didn't face this error any time.
Can any one help me in providing the workaround for this case.

Thanks .

This posting was submitted via the Web interface

This posting was submitted via the Web interface

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#129115 - 01/02/06 02:22 AM Re: Error duringSLA creation [Re: RAH]
rjust2501 Offline
journeyman

Registered: 03/11/04
Posts: 107
**
This can also be caused by the Actions within a Milestone. You may need to review other field lengths to determine exact problem.

Roger
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