I am trying to get Discovery Services installed. I was able to install the Service on the SMS server ok, but....... when I try to install the Workflow on my ARserver, I get to the point where it says,
"Importing Application Objects into your ARSystem. This may take a few minutes, please be patient." ok, 30 mins later, the app shows "Not Responding" in the NT task manager. And I also get the following message in my Event Viewer...

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The description for Event ID ( 0 ) in Source ( Remedy Action Request Server ) could not be found. It contains the following insertion string(s): AR System server terminated unexpectedly -- restarting (ARTCNOTE 802) : Server -- 390600.
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I am the Administrator of the NT box, and Demo on the ARserver, so permissions shouldnt be the problem. I was able to install the Workflow OK on my backup-development server, which is the same config as my production server but less beefy hardware...

I am running 3.2.1 patch 641
NT 4.0 sp4
MSSQL 6.5 sp5

Richard Cooke



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