Upgrade Import File problems - MattReinfeldt.com - Remedy Discussion Site

You are not logged in. [Log In] MattReinfeldt.com » Forums » ARSList Archives » Archives - 2005 » Upgrade Import File problems

Topic Options

Rate This Topic

#128804 - 12/20/05 03:08 AM Upgrade Import File problems
coyne newbie Registered: 12/20/05 Posts: 4	I sent this yesterday and even got a few out of office replies before the listserv decided to cancel it as a duplicate message. I am hopeful that no one else has had the same word for word problem as I. ;-) The University Of Texas is trying to upgrade the development server from AR 6.0 and ITSM 5.6 to AR 6.3 and ITSM 6.0. In just the form HPD:HelpDesk we have identified a missing menu and over a dozen missing fields. Our server admin is reporting a mint of trouble with error logs such as the one shown below. (from a different form) Is this normal? Is there a way to separate the wheat from the chaff? Is there some other strategy that will work better? I see no way this will ever lead to something that is ready to migrate to production. At this point I would even accept advice about ARS from USC! Mike Coyne ITS Help desk Operations Manager University of Texas at Austin ------- [ERROR][Tue Dec 13 16:35:28.414] ImportFileNode- Non-zero rc in import of items in /usr/local/ar/helpdesk/english/workflow/./SHRCFG% ConfigAssetDepreciation Criteria2.def, result 2 [ERROR][Tue Dec 13 16:35:28.414] ImportFileNode- 168 Error with one of the field/assignments in the set filter/active link/escalation definition SHRCFG:ConfigAssetDepreciationCriteria [ERROR][Tue Dec 13 16:35:28.414] ImportFileNode- 168 Error with one of the field/assignments in the set filter/active link/escalation definition SHRCFG:ConfigAssetDepreciationCriteria [ERROR][Tue Dec 13 16:35:28.441] ImportFileNode- 168 Error with one of the field/assignments in the set filter/active link/escalation definition SHRCFG:ConfigAssetDepreciationCriteria [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 301016200 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 55 The following item was not imported SHRCFG:ADC-OnSelectAssetType01 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 301016200 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.441] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 55 The following item was not imported SHRCFG:ADC-OnSelectAssetType00 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 301189500 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 55 The following item was not imported SHRCFG:ADC-OnSelectAssetType [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 301189500 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 301016200 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 301189500 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 230000000 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 301189500 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 301016200 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form 301189500 [WARNING][Tue Dec 13 16:35:28.442] ImportFileNode- 311 Field ID is not related to this form -- : 230000000 [ERROR][Tue Dec 13 16:35:28.442] DefnImport- Defnimp failed, code 2, filename /usr/local/ar/helpdesk/english/workflow/./SHRCFG ConfigAssetDepreciationCriteria2.def [ERROR][Tue Dec 13 16:36:46.771] LoadApp- At least one file in definitions list received non-zero rc ------- UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org (Support: mailto:support@arslist.org) UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org (Support: mailto:support@arslist.org) UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org (Support: mailto:support@arslist.org)
Top

View All Topics