I'm getting errors when HD displays in IE.

ARS 5.1.2/1389
ITSM 5.5
MidTier 5.1.2/1388
Java 1.4.208
Servlet Exec 4.1.1
ORA 9i
W2K
IE 6.0

When HPD:HelpDesk displays in IE, the page field doesn't render properly.
I can read text on the tabs (labels), but the pages themselves are blank.
At the bottom of the browser, I find the following notice:

Applet DataApplet started

Clicking on this message yields the following:

Line: 1677
Char: 1
Error: 'aField' is null or not an object
Code: 0
URL: http://as3v24tier0/arsys/servlet/ViewFormServlet?
server=as3v24tier0&form=HPD%3AHelpDesk&view=Requester&app=AS3%
20Requester&mode=QUERY&cacheId=operator1

Line: 2299
Char: 1
Error: Object doesn't support this property or method
Code: 0
URL: http://as3v24tier0/arsys/servlet/ViewFormServlet?
server=as3v24tier0&form=HPD%3AHelpDesk&view=Requester&app=AS3%
20Requester&mode=QUERY&cacheId=operator1

Can anyone help? I've rebuilt this machine 3 times, but keep getting the
same error. Identical build on other machines works without this error.

Tia,

Rick


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Here are a couple of more clues. The following is from the Microsoft
Script Debugger:

var aField = theForm.getField ('F300037600');
var aPageFidArray = new Array ('F300040900','F600002347');
aField.initPageHolder (new ARPageHolderProp (2, aPageFidArray));**ERROR HERE
var aField = theForm.getField ('F537060569');
var aPageFidArray = new Array
('F537060574','F537060579','F537251092','F711010000');
aField.initPageHolder (new ARPageHolderProp (4, aPageFidArray));
gSaveAttachWorkAroundFileTypes = "doc;xls;pdf;xsl";
var arFP = {ftype:'attachpool-
field',fid:'F537251093',pfid:'F537251092',label:'Attachment
Pool',dbn:'Attachment Pool',labelFnt:'Display',emode:'4'};
var aField = new ARField(arFP);
theForm.setField(aField);
aAttachFidArray = new Array('F537251094','F537251095','F537251096');
aField.initAttachPool(new ARAttachPoolProp(3, aAttachFidArray, "Attach
Label", "File Name", "Actual Size", 46));



function faUpdateInitialFieldAttributes()
{
var len = theForm.areFieldidx.length;
PCHideAttachOnPH();
PCHideTableOnPH();
for (var i=0; ivar fid = theForm.areFieldidx[i];
var field = theForm.areFields[fid];
if (field == null || !field.arfInView || field.arfType != "page-holder" )
continue;
field.arfSelectPage(null); **ERROR HERE**
}


Of course, there is alot more to the logs, but this is the part where the
errors are found.

Help anyone?

Thanks,

Rick


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Rick,

Open up the JS error window and press 'previous' until you find the first
problem. Tell me what that is, and then post the relevant section of
ClientCore.js (i.e. 20 lines above and below the line number that the error
occurs on). What you've posted doesn't really make sense as the error text
doesn't refer to the line you've highlighted.


John

Java System Solutions : http://www.javasystemsolutions.com


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