Hello.

I am trying to set a diary field on an open window action in an active link. However, it seems to only pull over the current diary field entry, rather than all the entries. Is there an easy way to get the complete diary field into another diary field on a different form via this active link open window action?

We are on ARS 6.3 with ITSM 6.0.

Thanks!
Amy

sorry amy can you make this one clear?