**
Hi All:

Need some advice on how i can disable the search function from a particular form, with only allowing the administrator the ability to search that particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form -> Current View -> Menu Access. But when i log in to the user tool, i can still open up the form through the object list(i still grant the form Public permission as all users need to see it), under search mode. Once in search mode, i can press F5 and it will search on the form. The advanced search bar is also available to be use. Thus how can i disable the advance search bar and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.



Start your day with Yahoo! - make it your home page This posting was submitted via the Web interface

Add an active link to the form that fires on 'Search'.

Have the AL issue an appropriate error message.

The 'Run If' can be used to stop the admin group getting the message.


EK writes:

> Hi All:
>
> Need some advice on how i can disable the search function from a particular form, with only allowing the administrator the ability to search that particular form. How can i achieve that?
>
> I've tried disabling all the search and new search feature under: Form -> Current View -> Menu Access. But when i log in to the user tool, i can still open up the form through the object list(i still grant the form Public permission as all users need to see it), under search mode. Once in search mode, i can press F5 and it will search on the form. The advanced search bar is also available to be use. Thus how can i disable the advance search bar and the F5 function from the normal users?
>
> I'm on ARS 6.0, User and Admin tool 6.0.
> Helpdesk 5.5.
> Mid tier 6.0.
> MSSQL2000.
>
> Any kind advice is much appreciated.
>
>
> ---------------------------------
> Start your day with Yahoo! - make it your home page
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

**
Hi,

The solution I use is to write an AL that fires on Window Open with a Run if of $OPERATION$ = "SEARCH" and include an error message explaining what the problem is.

When the window is opened the error message fires and stops all processing, including opening the window.

You can also add other conditions in the Run If so it only affects certain Groups.

Later
Stephen


EK wrote:

**
Hi All:

Need some advice on how i can disable the search function from a particular form, with only allowing the administrator the ability to search that particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form -> Current View -> Menu Access. But when i log in to the user tool, i can still open up the form through the object list(i still grant the form Public permission as all users need to see it), under search mode. Once in search mode, i can press F5 and it will search on the form. The advanced search bar is also available to be use. Thus how can i disable the advance search bar and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.




Start your day with Yahoo! - make it your home page This posting was submitted via the Web interface



ARS 5.1.2
Oracel 9i


Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was submitted via the Web interface

**
Hi All:

Thanks for the advice. It seems to be able to achieve what i set out to do, but unfortunately i encounter another error in the form of table viewing tickets in the form. Right now a ticket will not be able to be open via my view button that does an OPEN WINDOW operation to Open up that ticket.

Logs in my AL shows that it is querying the ticket and then displaying it. However, i do not get the same error using a table drill down. Am i missing something here?

I've created an AL to disable the search function by setting it to run under SEARCH as per previously adviced.

Any advice how i can now achieve that while still allowing my view button to be able to open up a ticket for viewing?
Stephen Lumini wrote:

**
Hi,

The solution I use is to write an AL that fires on Window Open with a Run if of $OPERATION$ = "SEARCH" and include an error message explaining what the problem is.

When the window is opened the error message fires and stops all processing, including opening the window.

You can also add other conditions in the Run If so it only affects certain Groups.

Later
Stephen


EK wrote:

**
Hi All:

Need some advice on how i can disable the search function from a particular form, with only allowing the administrator the ability to search that particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form -> Current View -> Menu Access. But when i log in to the user tool, i can still open up the form through the object list(i still grant the form Public permission as all users need to see it), under search mode. Once in search mode, i can press F5 and it will search on the form. The advanced search bar is also available to be use. Thus how can i disable the advance search bar and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.




Start your day with Yahoo! - make it your home page This posting was submitted via the Web interface



ARS 5.1.2
Oracel 9i


Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was submitted via the Web interface


Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was submitted via the Web interface

**

Just out of curiosity will this solution work for just one field when using the Advanced search feature? I want to prevent users from searching from one field when using the Advanced search feature.



Thanks,



Roger A. Nall

T-Mobile USA

OSSNMS Remedy Developer

Desk: 973-644-3963

PCS: 973-652-6723

FAX: 973-490-3296



From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
Sent: Sunday, August 14, 2005 10:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form



**

Hi All:

Thanks for the advice. It seems to be able to achieve what i set out to do, but unfortunately i encounter another error in the form of table viewing tickets in the form. Right now a ticket will not be able to be open via my view button that does an OPEN WINDOW operation to Open up that ticket.



Logs in my AL shows that it is querying the ticket and then displaying it. However, i do not get the same error using a table drill down. Am i missing something here?

I've created an AL to disable the search function by setting it to run under SEARCH as per previously adviced.



Any advice how i can now achieve that while still allowing my view button to be able to open up a ticket for viewing?

Stephen Lumini wrote:

**

Hi,



The solution I use is to write an AL that fires on Window Open with a Run if of $OPERATION$ = "SEARCH" and include an error message explaining what the problem is.



When the window is opened the error message fires and stops all processing, including opening the window.



You can also add other conditions in the Run If so it only affects certain Groups.



Later

Stephen



EK wrote:

**

Hi All:

Need some advice on how i can disable the search function from a particular form, with only allowing the administrator the ability to search that particular form. How can i achieve that?



I've tried disabling all the search and new search feature under: Form -> Current View -> Menu Access. But when i log in to the user tool, i can still open up the form through the object list(i still grant the form Public permission as all users need to see it), under search mode. Once in search mode, i can press F5 and it will search on the form. The advanced search bar is also available to be use. Thus how can i disable the advance search bar and the F5 function from the normal users?



I'm on ARS 6.0, User and Admin tool 6.0.

Helpdesk 5.5.

Mid tier 6.0.

MSSQL2000.



Any kind advice is much appreciated.





Start your day with Yahoo! - make it your home page This posting was submitted via the Web interface



ARS 5.1.2
Oracel 9i


Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was submitted via the Web interface


Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was submitted via the Web interface

This posting was submitted via the Web interface

Roger:

Of course, add the field name != $NULL$ or if you have a preset value, then
use that value, to the qualification line.
Something like:

$OPERATION$ = "SEARCH" AND 'Submitter' != $NULL$
James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Nall, Roger
Sent: Monday, August 15, 2005 8:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Just out of curiosity will this solution work for just one field when using
the Advanced search feature? I want to prevent users from searching from one
field when using the Advanced search feature.

Thanks,

Roger A. Nall
T-Mobile USA
OSSNMS Remedy Developer
Desk: 973-644-3963
PCS: 973-652-6723
FAX: 973-490-3296



From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
Sent: Sunday, August 14, 2005 10:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form

**
Hi All:

Thanks for the advice. It seems to be able to achieve what i set out to do,
but unfortunately i encounter another error in the form of table viewing
tickets in the form. Right now a ticket will not be able to be open via my
view button that does an OPEN WINDOW operation to Open up that ticket.

Logs in my AL shows that it is querying the ticket and then displaying it.
However, i do not get the same error using a table drill down. Am i missing
something here?

I've created an AL to disable the search function by setting it to run under
SEARCH as per previously adviced.

Any advice how i can now achieve that while still allowing my view button to
be able to open up a ticket for viewing?
Stephen Lumini wrote:
**
Hi,

The solution I use is to write an AL that fires on Window Open with a Run if
of $OPERATION$ = "SEARCH" and include an error message explaining what the
problem is.

When the window is opened the error message fires and stops all processing,
including opening the window.

You can also add other conditions in the Run If so it only affects certain
Groups.

Later
Stephen


EK wrote:
**
Hi All:

Need some advice on how i can disable the search function from a particular
form, with only allowing the administrator the ability to search that
particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form ->
Current View -> Menu Access. But when i log in to the user tool, i can still
open up the form through the object list(i still grant the form Public
permission as all users need to see it), under search mode. Once in search
mode, i can press F5 and it will search on the form. The advanced search bar
is also available to be use. Thus how can i disable the advance search bar
and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.



Start your day with Yahoo! - make it your home page
This posting was submitted via the Web
interface


ARS 5.1.2
Oracel 9i

Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was
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http://mail.yahoo.com This posting was
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(Support: mailto:support@arslist.org)

**
Actually, no. That only works if they type something in the actual field. If you want to check the Adv Srch Bar then look at the post I sent Roger last time this came up:

Hey Roger,

Create an Unlimited Character DO field with ID 1005 on the form for which you want to restrict the search (I call it AdvSrchContents).
Then write an AL with a run if including the name of the field you want to restrict (e.g. 'AdvSrchContents' LIKE"%Create Date%") and an error message of some sort. That's it.


EK-

>>Any advice how i can now achieve that while still allowing my view >>button to be able to open up a ticket for viewing?

I'm guessing your button uses a macro.
If so then try this -
Add a DO field called "FromMacro"(I used a radio button), re-record the macro with a value in that field. Now in the original AL add the condition "FromMacro" = $NULL$
This way the macro passes the qual.

Later
Stephen
Later
Stephen



"McKenzie, James J C-E LCMC HQISEC/L3" wrote:

Roger:

Of course, add the field name != $NULL$ or if you have a preset value, then
use that value, to the qualification line.
Something like:

$OPERATION$ = "SEARCH" AND 'Submitter' != $NULL$
James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Nall, Roger
Sent: Monday, August 15, 2005 8:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Just out of curiosity will this solution work for just one field when using
the Advanced search feature? I want to prevent users from searching from one
field when using the Advanced search feature.

Thanks,

Roger A. Nall
T-Mobile USA
OSSNMS Remedy Developer
Desk: 973-644-3963
PCS: 973-652-6723
FAX: 973-490-3296



From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
Sent: Sunday, August 14, 2005 10:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form

**
Hi All:

Thanks for the advice. It seems to be able to achieve what i set out to do,
but unfortunately i encounter another error in the form of table viewing
tickets in the form. Right now a ticket will not be able to be open via my
view button that does an OPEN WINDOW operation to Open up that ticket.

Logs in my AL shows that it is querying the ticket and then displaying it.
However, i do not get the same error using a table drill down. Am i missing
something here?

I've created an AL to disable the search function by setting it to run under
SEARCH as per previously adviced.

Any advice how i can now achieve that while still allowing my view button to
be able to open up a ticket for viewing?
Stephen Lumini wrote:
**
Hi,

The solution I use is to write an AL that fires on Window Open with a Run if
of $OPERATION$ = "SEARCH" and include an error message explaining what the
problem is.

When the window is opened the error message fires and stops all processing,
including opening the window.

You can also add other conditions in the Run If so it only affects certain
Groups.

Later
Stephen


EK wrote:
**
Hi All:

Need some advice on how i can disable the search function from a particular
form, with only allowing the administrator the ability to search that
particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form ->
Current View -> Menu Access. But when i log in to the user tool, i can still
open up the form through the object list(i still grant the form Public
permission as all users need to see it), under search mode. Once in search
mode, i can press F5 and it will search on the form. The advanced search bar
is also available to be use. Thus how can i disable the advance search bar
and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.



Start your day with Yahoo! - make it your home page
This posting was submitted via the Web
interface


ARS 5.1.2
Oracel 9i

Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was
submitted via the Web interface

Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was
submitted via the Web interface
This posting was submitted via the Web
interface


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)




ARS 5.1.2
Oracel 9i



Find your next car at Yahoo! Canada Autos This posting was submitted via the Web interface

Stephen:

Thank you for the correction. I did not read through the question
correctly.

James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Stephen Lumini
Sent: Monday, August 15, 2005 10:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Actually, no. That only works if they type something in the actual field.
If you want to check the Adv Srch Bar then look at the post I sent Roger
last time this came up:
Hey Roger,

Create an Unlimited Character DO field with ID 1005 on the form for which
you want to restrict the search (I call it AdvSrchContents).
Then write an AL with a run if including the name of the field you want to
restrict (e.g. 'AdvSrchContents' LIKE"%Create Date%") and an error message
of some sort. That's it.

EK-
>>Any advice how i can now achieve that while still allowing my view
>>button to be able to open up a ticket for viewing?
I'm guessing your button uses a macro.
If so then try this -
Add a DO field called "FromMacro"(I used a radio button), re-record the
macro with a value in that field. Now in the original AL add the condition
"FromMacro" = $NULL$
This way the macro passes the qual.

Later
Stephen
Later
Stephen



"McKenzie, James J C-E LCMC HQISEC/L3"
wrote:
Roger:

Of course, add the field name != $NULL$ or if you have a preset value, then
use that value, to the qualification line.
Something like:

$OPERATION$ = "SEARCH" AND 'Submitter' != $NULL$
James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Nall, Roger
Sent: Monday, August 15, 2005 8:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Just out of curiosity will this solution work for just one field when using
the Advanced search feature? I want to prevent users from searching from one
field when using the Advanced search feature.

Thanks,

Roger A. Nall
T-Mobile USA
OSSNMS Remedy Developer
Desk: 973-644-3963
PCS: 973-652-6723
FAX: 973-490-3296



From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
Sent: Sunday, August 14, 2005 10:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form

**
Hi All:

Thanks for the advice. It seems to be able to achieve what i set out to do,
but unfortunately i encounter another error in the form of table viewing
tickets in the form. Right now a ticket will not be able to be open via my
view button that does an OPEN WINDOW operation to Open up that ticket.

Logs in my AL shows that it is querying the ticket and then displaying it.
However, i do not get the same error using a table drill down. Am i missing
something here?

I've created an AL to disable the search function by setting it to run under
SEARCH as per previously adviced.

Any advice how i can now achieve that while still allowing my view button to
be able to open up a ticket for viewing?
Stephen Lumini wrote:
**
Hi,

The solution I use is to write an AL that fires on Window Open with a Run if
of $OPERATION$ = "SEARCH" and include an error message explaining what the
problem is.

When the window is opened the error message fires and stops all processing,
including opening the window.

You can also add other conditions in the Run If so it only affects certain
Groups.

Later
Stephen


EK wrote:
**
Hi All:

Need some advice on how i can disable the search function from a particular
form, with only allowing the administrator the ability to search that
particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form ->
Current View -> Menu Access. But when i log in to the user tool, i can still
open up the form through the object list(i still grant the form Public
permission as all users need to see it), under search mode. Once in search
mode, i can press F5 and it will search on the form. The advanced search bar
is also available to be use. Thus how can i disable the advance search bar
and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.



Start your day with Yahoo! - make it your home page
This posting was submitted via the Web
interface


ARS 5.1.2
Oracel 9i

Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was
submitted via the Web interface

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Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was
submitted via the Web interface
This posting was submitted via the Web
interface



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



ARS 5.1.2
Oracel 9i


Find your next car at Yahoo! Canada Autos This
posting was submitted via the Web interface


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

** Actually, the original question was asking

"Need some advice on how i can disable the search function from a particular
form, with only allowing the administrator the ability to search that
particular form. How can i achieve that?".

So, I would deploy my forms through an Application object and only allow the front end (Control Panel) form for that application to opened. Then, I would provide functionality that would only allow certain users the ability to search forms based on their permissions.



On 8/15/05, McKenzie, James J C-E LCMC HQISEC/L3 wrote:

Stephen:

Thank you for the correction. I did not read through the question
correctly.

James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Stephen Lumini
Sent: Monday, August 15, 2005 10:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Actually, no. That only works if they type something in the actual field.
If you want to check the Adv Srch Bar then look at the post I sent Roger
last time this came up:
Hey Roger,

Create an Unlimited Character DO field with ID 1005 on the form for which
you want to restrict the search (I call it AdvSrchContents).
Then write an AL with a run if including the name of the field you want to
restrict (e.g. 'AdvSrchContents' LIKE"%Create Date%") and an error message
of some sort. That's it.

EK-
>>Any advice how i can now achieve that while still allowing my view
>>button to be able to open up a ticket for viewing?
I'm guessing your button uses a macro.
If so then try this -
Add a DO field called "FromMacro"(I used a radio button), re-record the
macro with a value in that field. Now in the original AL add the condition
"FromMacro" = $NULL$
This way the macro passes the qual.

Later
Stephen
Later
Stephen



"McKenzie, James J C-E LCMC HQISEC/L3"
wrote:
Roger:

Of course, add the field name != $NULL$ or if you have a preset value, then
use that value, to the qualification line.
Something like:

$OPERATION$ = "SEARCH" AND 'Submitter' != $NULL$
James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG ]On Behalf Of Nall, Roger
Sent: Monday, August 15, 2005 8:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Just out of curiosity will this solution work for just one field when using
the Advanced search feature? I want to prevent users from searching from one
field when using the Advanced search feature.

Thanks,

Roger A. Nall
T-Mobile USA
OSSNMS Remedy Developer
Desk: 973-644-3963
PCS: 973-652-6723
FAX: 973-490-3296



From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
Sent: Sunday, August 14, 2005 10:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form

**
Hi All:

Thanks for the advice. It seems to be able to achieve what i set out to do,
but unfortunately i encounter another error in the form of table viewing
tickets in the form. Right now a ticket will not be able to be open via my
view button that does an OPEN WINDOW operation to Open up that ticket.

Logs in my AL shows that it is querying the ticket and then displaying it.
However, i do not get the same error using a table drill down. Am i missing
something here?

I've created an AL to disable the search function by setting it to run under
SEARCH as per previously adviced.

Any advice how i can now achieve that while still allowing my view button to
be able to open up a ticket for viewing?
Stephen Lumini wrote:
**
Hi,

The solution I use is to write an AL that fires on Window Open with a Run if
of $OPERATION$ = "SEARCH" and include an error message explaining what the
problem is.

When the window is opened the error message fires and stops all processing,
including opening the window.

You can also add other conditions in the Run If so it only affects certain
Groups.

Later
Stephen


EK wrote:
**
Hi All:

Need some advice on how i can disable the search function from a particular
form, with only allowing the administrator the ability to search that
particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form ->
Current View -> Menu Access. But when i log in to the user tool, i can still
open up the form through the object list(i still grant the form Public
permission as all users need to see it), under search mode. Once in search
mode, i can press F5 and it will search on the form. The advanced search bar
is also available to be use. Thus how can i disable the advance search bar
and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.



Start your day with Yahoo! - make it your home page
This posting was submitted via the Web
interface


ARS 5.1.2
Oracel 9i

Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was
submitted via the Web interface

Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com This posting was
submitted via the Web interface
This posting was submitted via the Web
interface



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Oracel 9i


Find your next car at Yahoo! Canada Autos This
posting was submitted via the Web interface


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--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
703-376-1249
AIM:FMAR10 This posting was submitted via the Web interface

**
Hey,

Actually, the original question was answered with the AL answer I gave, the second request "Any advice how i can now achieve that while still allowing my view button to be able to open up a ticket for viewing?" was answered in the second part of the posting that replied to James' idea.

And, unfortunately, the method you describe won't work for EK (provided he/she is using a macro) because the macro will still want to open the form in a query window first which your lack of permissions won't allow.

HTH
Any questions, just ask

Later
Stephen
Frank Caruso wrote:

** Actually, the original question was asking

"Need some advice on how i can disable the search function from a particular
form, with only allowing the administrator the ability to search that
particular form. How can i achieve that?".

So, I would deploy my forms through an Application object and only allow the front end (Control Panel) form for that application to opened. Then, I would provide functionality that would only allow certain users the ability to search forms based on their permissions.



On 8/15/05, McKenzie, James J C-E LCMC HQISEC/L3 wrote:

Stephen:

Thank you for the correction. I did not read through the question
correctly.

James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Stephen Lumini
Sent: Monday, August 15, 2005 10:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Actually, no. That only works if they type something in the actual field.
If you want to check the Adv Srch Bar then look at the post I sent Roger
last time this came up:
Hey Roger,

Create an Unlimited Character DO field with ID 1005 on the form for which
you want to restrict the search (I call it AdvSrchContents).
Then write an AL with a run if including the name of the field you want to
restrict (e.g. 'AdvSrchContents' LIKE"%Create Date%") and an error message
of some sort. That's it.

EK-
>>Any advice how i can now achieve that while still allowing my view
>>button to be able to open up a ticket for viewing?
I'm guessing your button uses a macro.
If so then try this -
Add a DO field called "FromMacro"(I used a radio button), re-record the
macro with a value in that field. Now in the original AL add the condition
"FromMacro" = $NULL$
This way the macro passes the qual.

Later
Stephen
Later
Stephen



"McKenzie, James J C-E LCMC HQISEC/L3"
wrote:
Roger:

Of course, add the field name != $NULL$ or if you have a preset value, then
use that value, to the qualification line.
Something like:

$OPERATION$ = "SEARCH" AND 'Submitter' != $NULL$
James McKenzie
Remedy Engineer
C-E LCMC HQISEC
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG ]On Behalf Of Nall, Roger
Sent: Monday, August 15, 2005 8:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form


**
Just out of curiosity will this solution work for just one field when using
the Advanced search feature? I want to prevent users from searching from one
field when using the Advanced search feature.

Thanks,

Roger A. Nall
T-Mobile USA
OSSNMS Remedy Developer
Desk: 973-644-3963
PCS: 973-652-6723
FAX: 973-490-3296



From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
Sent: Sunday, August 14, 2005 10:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: Disabling search function on a form

**
Hi All:

Thanks for the advice. It seems to be able to achieve what i set out to do,
but unfortunately i encounter another error in the form of table viewing
tickets in the form. Right now a ticket will not be able to be open via my
view button that does an OPEN WINDOW operation to Open up that ticket.

Logs in my AL shows that it is querying the ticket and then displaying it.
However, i do not get the same error using a table drill down. Am i missing
something here?

I've created an AL to disable the search function by setting it to run under
SEARCH as per previously adviced.

Any advice how i can now achieve that while still allowing my view button to
be able to open up a ticket for viewing?
Stephen Lumini wrote:
**
Hi,

The solution I use is to write an AL that fires on Window Open with a Run if
of $OPERATION$ = "SEARCH" and include an error message explaining what the
problem is.

When the window is opened the error message fires and stops all processing,
including opening the window.

You can also add other conditions in the Run If so it only affects certain
Groups.

Later
Stephen


EK wrote:
**
Hi All:

Need some advice on how i can disable the search function from a particular
form, with only allowing the administrator the ability to search that
particular form. How can i achieve that?

I've tried disabling all the search and new search feature under: Form ->
Current View -> Menu Access. But when i log in to the user tool, i can still
open up the form through the object list(i still grant the form Public
permission as all users need to see it), under search mode. Once in search
mode, i can press F5 and it will search on the form. The advanced search bar
is also available to be use. Thus how can i disable the advance search bar
and the F5 function from the normal users?

I'm on ARS 6.0, User and Admin tool 6.0.
Helpdesk 5.5.
Mid tier 6.0.
MSSQL2000.

Any kind advice is much appreciated.



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--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
703-376-1249
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