I am trying to learn how to use Flashboards by following the
tutorial in the “AR System 6x: What’s New” manual.

I started by creating a Flashboards Variable, and as far as I
can see I have entered all the info. But when I try to save I
get “Save failed.” Of course it doesn’t give any hint as to
WHY the save failed. That would make it too easy.

Any suggestions on what to look for?

(ARS 6.3, HPUX-11 server)

Dwayne Martin
Computing Support
James Madison University

Dwayne,

Try checking how long your variable query is. If it is too long to be
contained in the Query field in the FB:Variable form then you get this
error. The field comes with a very small size out of the box. You can
either use a shorter Query in your variable, or you can increase the size
of the Query field (we increased it to 4000 - you don't want to go any
higher than that or it will become a CLOB in the database.). We ran this
by Remedy support just to be safe and they told us it was ok to do this.

Thanks,
Mike





Dwayne Martin
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ORG> Flashboards Variable


07/15/2005 01:49
PM


Please respond to
arslist@ARSLIST.O
RG






I am trying to learn how to use Flashboards by following the
tutorial in the “AR System 6x: What’s New” manual.

I started by creating a Flashboards Variable, and as far as I
can see I have entered all the info. But when I try to save I
get “Save failed.” Of course it doesn’t give any hint as to
WHY the save failed. That would make it too easy.

Any suggestions on what to look for?

(ARS 6.3, HPUX-11 server)

Dwayne Martin
Computing Support
James Madison University

Make sure the Flashboard forms are actually on your ARS server. When we
upgraded to 6.3 from 5.1.2, the Flashboard forms did not get imported
and I had to import them manually, from a .def file. I couldn't create
anything until the forms were loaded on the server.


Dwayne Martin wrote:

>I am trying to learn how to use Flashboards by following the
>tutorial in the “AR System 6x: What’s New” manual.
>
>I started by creating a Flashboards Variable, and as far as I
>can see I have entered all the info. But when I try to save I
>get “Save failed.” Of course it doesn’t give any hint as to
>WHY the save failed. That would make it too easy.
>
>Any suggestions on what to look for?
>
>(ARS 6.3, HPUX-11 server)
>
>Dwayne Martin
>Computing Support
>James Madison University
>
>

--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Library and Customer Information Services
Board of Regents of the University System of Georgia


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