Hi,

I am trying to write a program which can update tickets (pend/complete) and search for new tickets. Does anyone have any suggestions of where to start? (using ARS version 4.05.02)

Any guidance would be apreciated

Cheers

It really depends on what you want your user interface to look like. I have written many ARSPerl scripts that do what you are asking... You have the C and Perl API's available. I'm sure you could even get the newer Java API or .NET API's to work with a 4.5.2 server. It really comes to what is going be easiest for you to build and maintain, yet meet all your users' needs.

Good luck!

The user interface can be minimal (something quite simple). Are the api's downloadable? Where can I get the C api from since I don't have access to the ARS server.