Listers,

I need some assistance in modifying a "quck report" ( you know, a report
that is executed by the lightning bolt button on the menu bar). I know
about deleting the attachment in the Reports form, recreating the report,
reattaching, etc. but for the life of me, I've forgotten how to modify the
way the contents of the report is displayed.

Requirement:
A user is running a quick report from the HPD:HelpDesk form. Among the
fields displayed on the report are "Description, Solution Summary, and
Worklog." The format in which it is displayed is similar to the following:

Description: Some description here
Solution Summary: some solution summary here
Worklog: lots more text here, running into the next
line, like this, with more text, etc.....

What they would like me to do, is modify the appearance, so that it would
look like this:

Description:
Here begins the description.
Solution Summary:
Here's the solution summary.
Worklog:
Here's the worklog part.

In other words, I need to embed a carriage return after certain fields s
that the data appears on the next line. It seems to me there was a trick
to doing this way back when 4.0 was first released, but I haven't had to do
it again until now. Can anyone refresh my memory? Thanks in advance. You
listers rock!


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Steven
Tis is a crystal report so you will need crystal reports installed.
After installing Crystal
Save the report to disk
Open the report
Go to design tab
Look at the format
You will see the words then to the right will be the field that
contains the data.
Description: Here begins the description.
Solution Summary: Here's the solution summary.
Worklog: Here's the worklog part.

Make some space on your form
Grab the data field and slide it down to meet your
Criteria
Description:
Here begins the description.
Solution Summary:
Here's the solution summary.
Worklog:
Here's the worklog part.

If you have a problem send me a copy of the .rpt and I will modify it for
you



Herb

"He who smiles in a crisis has found someone to blame"


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Steven Casey
Sent: Thursday, May 12, 2005 2:18 PM
To: arslist@ARSLIST.ORG
Subject: "Quick Report" assistance needed

Listers,

I need some assistance in modifying a "quck report" ( you know, a report
that is executed by the lightning bolt button on the menu bar). I know
about deleting the attachment in the Reports form, recreating the report,
reattaching, etc. but for the life of me, I've forgotten how to modify the
way the contents of the report is displayed.

Requirement:
A user is running a quick report from the HPD:HelpDesk form. Among the
fields displayed on the report are "Description, Solution Summary, and
Worklog." The format in which it is displayed is similar to the following:

Description: Some description here
Solution Summary: some solution summary here
Worklog: lots more text here, running into the next
line, like this, with more text, etc.....

What they would like me to do, is modify the appearance, so that it would
look like this:

Description:
Here begins the description.
Solution Summary:
Here's the solution summary.
Worklog:
Here's the worklog part.

In other words, I need to embed a carriage return after certain fields s
that the data appears on the next line. It seems to me there was a trick
to doing this way back when 4.0 was first released, but I haven't had to do
it again until now. Can anyone refresh my memory? Thanks in advance. You
listers rock!



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)

Maybe this would work. Use a field known to be empty for your label
line, and keep changing the label.

field label
-------- -----------
emptyfield Description
description [none]
emptyfield Solution Summary
solution summary [none]

I tried it, and it's ok, except the first line of real data isn't
indented.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Steven Casey
Sent: Thursday, May 12, 2005 2:18 PM
To: arslist@ARSLIST.ORG
Subject: "Quick Report" assistance needed

Listers,

I need some assistance in modifying a "quck report" ( you know, a report
that is executed by the lightning bolt button on the menu bar). I know
about deleting the attachment in the Reports form, recreating the
report, reattaching, etc. but for the life of me, I've forgotten how to
modify the way the contents of the report is displayed.

Requirement:
A user is running a quick report from the HPD:HelpDesk form. Among the
fields displayed on the report are "Description, Solution Summary, and
Worklog." The format in which it is displayed is similar to the
following:

Description: Some description here
Solution Summary: some solution summary here
Worklog: lots more text here, running into the next
line, like this, with more text, etc.....

What they would like me to do, is modify the appearance, so that it
would look like this:

Description:
Here begins the description.
Solution Summary:
Here's the solution summary.
Worklog:
Here's the worklog part.

In other words, I need to embed a carriage return after certain fields s
that the data appears on the next line. It seems to me there was a
trick to doing this way back when 4.0 was first released, but I haven't
had to do it again until now. Can anyone refresh my memory? Thanks in
advance. You listers rock!



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)