Hello all, I have AREA LDAP set up for users logging in. Now I am looking at ARDBC for user information, etc. My question is how does it work. Does it populate SHR:People? Does it use what it finds through the LDAP connection instead? Will I still have to create new user accounts in REMEDY when a new employee comes on board, etc. Licenses, Group information????? I think you get where I am going with this. The more information on how it functions the better. I will worry about setting up later. Thanks in advance,Paul StanfaRemedy Developer


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Hey,

What are you doing, I have all the info you need about
this. Call me tomorrow. The AREA LDAP setup reads
from your network directory. If a new employee comes
on board, you add them to Remedy w/ a blank password.


They are verified against the network directory with
their network password.




Troy


--- Paul Stanfa wrote:

> Hello all, I have AREA LDAP set up for users
> logging in. Now I am looking at ARDBC for user
> information, etc. My question is how does it work.
> Does it populate SHR:People? Does it use what it
> finds through the LDAP connection instead? Will I
> still have to create new user accounts in REMEDY
> when a new employee comes on board, etc. Licenses,
> Group information????? I think you get where I am
> going with this. The more information on how it
> functions the better. I will worry about setting up
> later. Thanks in advance,Paul StanfaRemedy
> Developer
>
>
> Join Excite! - http://www.excite.com
> The most personalized portal on the Web!
>
>

> UNSUBSCRIBE or access ARSlist Archives at
> http://www.ARSLIST.org
> (Support: mailto:support@arslist.org)
>


=====
Troy I. Sasso
Sr. Systems Administrator
Teranet Inc.
email: troy.sasso@teranet.ca
mobile: 416-953-2301





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Paul,

I'm working on this myself right now. The ARDBC plugin allows you to
populate a vendor form which then in turn can populate your people form
through workflow. .

Here are some "tips and tricks" from Remedy that have been very helpful to
me.

http://www2.remedy.com/customers/dht/archive/01-26-2004.htm

http://www2.remedy.com/customers/dht/archive/02-02-2004.htm


http://www.remedy.com/customers/dht/archive/07-06-2004B.htm

Hope that helps.

-Kevin Lanners

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Paul Stanfa
Sent: Thursday, December 30, 2004 4:31 PM
To: arslist@ARSLIST.ORG
Subject: ARDBC


**
Hello all,

I have AREA LDAP set up for users logging in. Now I am looking at ARDBC for
user information, etc. My question is how does it work. Does it populate
SHR:People? Does it use what it finds through the LDAP connection instead?
Will I still have to create new user accounts in REMEDY when a new employee
comes on board, etc. Licenses, Group information????? I think you get where
I am going with this. The more information on how it functions the better. I
will worry about setting up later.

Thanks in advance,




Paul Stanfa
Remedy Developer







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