Happy Holidays ARSLIST,

Can the ARS User Tool 5.1.2 be installed onto several individual PCs using SMS or do I have to go to each an every machine? If I can do it by SMS, how do I do it?

ARS Environment is: ARS 5.1.2 Admin and User Tool (Patch 1238), Windows 2000 server, with SQL 2000 database.

Any help is greatly appreciated.

Fred Steffers
ARS Administrator
Joint National Integration Center
Schriever AFB CO


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Fred,

Yes, you can have SMS "push" client installation of Remedy's
User tool to local machines. You will need to get with your
SMS folks and have them create a script to do this for you.

Give them an installation package and then let them install
on a naked machine so they can figure what files get created
and then this will help them create the script to do the push.

or.... if someone on the list has a SMS script they are willing
to share, then that would speed up your quest !!


HTH


Regards...Gidd



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
Sent: Wednesday, December 29, 2004 9:08 AM
To: arslist@ARSLIST.ORG
Subject: Installing Windows ARS User Tool


Happy Holidays ARSLIST,

Can the ARS User Tool 5.1.2 be installed onto several individual PCs using
SMS or do I have to go to each an every machine? If I can do it by SMS, how
do I do it?

ARS Environment is: ARS 5.1.2 Admin and User Tool (Patch 1238), Windows 2000
server, with SQL 2000 database.

Any help is greatly appreciated.

Fred Steffers
ARS Administrator
Joint National Integration Center
Schriever AFB CO



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


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Thanks Gidd. I'll get with my SMS folks now and discuss it with them.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Gidd Calden
Sent: Wednesday, December 29, 2004 2:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Windows ARS User Tool


Fred,

Yes, you can have SMS "push" client installation of Remedy's
User tool to local machines. You will need to get with your
SMS folks and have them create a script to do this for you.

Give them an installation package and then let them install
on a naked machine so they can figure what files get created
and then this will help them create the script to do the push.

or.... if someone on the list has a SMS script they are willing
to share, then that would speed up your quest !!


HTH


Regards...Gidd



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
Sent: Wednesday, December 29, 2004 9:08 AM
To: arslist@ARSLIST.ORG
Subject: Installing Windows ARS User Tool


Happy Holidays ARSLIST,

Can the ARS User Tool 5.1.2 be installed onto several individual PCs using
SMS or do I have to go to each an every machine? If I can do it by SMS, how
do I do it?

ARS Environment is: ARS 5.1.2 Admin and User Tool (Patch 1238), Windows 2000
server, with SQL 2000 database.

Any help is greatly appreciated.

Fred Steffers
ARS Administrator
Joint National Integration Center
Schriever AFB CO



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)


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(Support: mailto:support@arslist.org)


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Fred,

Not sure what your plans are for SMS but because
the results of SMS (discovery) are stored in a SQL
database you will have challenges to use and review
the data because it is external to Remedy.

However, our Link to External Databases will allow
you to access this data via an ARDBC Plug-in, using
a vendor form. If you are interested we can arrange
for an eval copy that may be useful. If you would
like to try this out then follow this link and you
will receive download instructions etc:

http://www.buoyantsolutions.net/externaldb.htm


HTH


Regards...Gidd



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
Sent: Thursday, December 30, 2004 6:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Windows ARS User Tool


Thanks Gidd. I'll get with my SMS folks now and discuss it with them.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Gidd Calden
Sent: Wednesday, December 29, 2004 2:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Windows ARS User Tool


Fred,

Yes, you can have SMS "push" client installation of Remedy's
User tool to local machines. You will need to get with your
SMS folks and have them create a script to do this for you.

Give them an installation package and then let them install
on a naked machine so they can figure what files get created
and then this will help them create the script to do the push.

or.... if someone on the list has a SMS script they are willing
to share, then that would speed up your quest !!


HTH


Regards...Gidd



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
Sent: Wednesday, December 29, 2004 9:08 AM
To: arslist@ARSLIST.ORG
Subject: Installing Windows ARS User Tool


Happy Holidays ARSLIST,

Can the ARS User Tool 5.1.2 be installed onto several individual PCs using
SMS or do I have to go to each an every machine? If I can do it by SMS, how
do I do it?

ARS Environment is: ARS 5.1.2 Admin and User Tool (Patch 1238), Windows 2000
server, with SQL 2000 database.

Any help is greatly appreciated.

Fred Steffers
ARS Administrator
Joint National Integration Center
Schriever AFB CO



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org)



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(Support: mailto:support@arslist.org)


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probably Fred was refering to the SMS tool which you can use to
distribute software to pc's in your company and automate setups....
I'm afraid he does not need an eval copy of your great software for this one ;-)

--
Michiel

On Thu, 30 Dec 2004 06:54:27 -0800, Gidd Calden
wrote:
> Fred,
>
> Not sure what your plans are for SMS but because
> the results of SMS (discovery) are stored in a SQL
> database you will have challenges to use and review
> the data because it is external to Remedy.
>
> However, our Link to External Databases will allow
> you to access this data via an ARDBC Plug-in, using
> a vendor form. If you are interested we can arrange
> for an eval copy that may be useful. If you would
> like to try this out then follow this link and you
> will receive download instructions etc:
>
> http://www.buoyantsolutions.net/externaldb.htm
>
>
> HTH
>
> Regards...Gidd
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
> Sent: Thursday, December 30, 2004 6:10 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Installing Windows ARS User Tool
>
> Thanks Gidd. I'll get with my SMS folks now and discuss it with them.
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG]On Behalf Of Gidd Calden
> Sent: Wednesday, December 29, 2004 2:08 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Installing Windows ARS User Tool
>
> Fred,
>
> Yes, you can have SMS "push" client installation of Remedy's
> User tool to local machines. You will need to get with your
> SMS folks and have them create a script to do this for you.
>
> Give them an installation package and then let them install
> on a naked machine so they can figure what files get created
> and then this will help them create the script to do the push.
>
> or.... if someone on the list has a SMS script they are willing
> to share, then that would speed up your quest !!
>
> HTH
>
> Regards...Gidd
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
> Sent: Wednesday, December 29, 2004 9:08 AM
> To: arslist@ARSLIST.ORG
> Subject: Installing Windows ARS User Tool
>
> Happy Holidays ARSLIST,
>
> Can the ARS User Tool 5.1.2 be installed onto several individual PCs using
> SMS or do I have to go to each an every machine? If I can do it by SMS, how
> do I do it?
>
> ARS Environment is: ARS 5.1.2 Admin and User Tool (Patch 1238), Windows 2000
> server, with SQL 2000 database.
>
> Any help is greatly appreciated.
>
> Fred Steffers
> ARS Administrator
> Joint National Integration Center
> Schriever AFB CO
>
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org)
>
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org)
>
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org)
>
>
> UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> (Support: mailto:support@arslist.org)
>


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I'm sorry did not read the whole thread.
Please ignore my previous email!


On Thu, 30 Dec 2004 16:32:42 +0100, Michiel Beijen
wrote:
> probably Fred was refering to the SMS tool which you can use to
> distribute software to pc's in your company and automate setups....
> I'm afraid he does not need an eval copy of your great software for this one ;-)
>
> --
> Michiel
>
> On Thu, 30 Dec 2004 06:54:27 -0800, Gidd Calden
> wrote:
> > Fred,
> >
> > Not sure what your plans are for SMS but because
> > the results of SMS (discovery) are stored in a SQL
> > database you will have challenges to use and review
> > the data because it is external to Remedy.
> >
> > However, our Link to External Databases will allow
> > you to access this data via an ARDBC Plug-in, using
> > a vendor form. If you are interested we can arrange
> > for an eval copy that may be useful. If you would
> > like to try this out then follow this link and you
> > will receive download instructions etc:
> >
> > http://www.buoyantsolutions.net/externaldb.htm
> >
> >
> > HTH
> >
> > Regards...Gidd
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
> > Sent: Thursday, December 30, 2004 6:10 AM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: Installing Windows ARS User Tool
> >
> > Thanks Gidd. I'll get with my SMS folks now and discuss it with them.
> >
> > Fred
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:arslist@ARSLIST.ORG]On Behalf Of Gidd Calden
> > Sent: Wednesday, December 29, 2004 2:08 PM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: Installing Windows ARS User Tool
> >
> > Fred,
> >
> > Yes, you can have SMS "push" client installation of Remedy's
> > User tool to local machines. You will need to get with your
> > SMS folks and have them create a script to do this for you.
> >
> > Give them an installation package and then let them install
> > on a naked machine so they can figure what files get created
> > and then this will help them create the script to do the push.
> >
> > or.... if someone on the list has a SMS script they are willing
> > to share, then that would speed up your quest !!
> >
> > HTH
> >
> > Regards...Gidd
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:arslist@ARSLIST.ORG]On Behalf Of Steffers, Fred CTR MDA/ICMI
> > Sent: Wednesday, December 29, 2004 9:08 AM
> > To: arslist@ARSLIST.ORG
> > Subject: Installing Windows ARS User Tool
> >
> > Happy Holidays ARSLIST,
> >
> > Can the ARS User Tool 5.1.2 be installed onto several individual PCs using
> > SMS or do I have to go to each an every machine? If I can do it by SMS, how
> > do I do it?
> >
> > ARS Environment is: ARS 5.1.2 Admin and User Tool (Patch 1238), Windows 2000
> > server, with SQL 2000 database.
> >
> > Any help is greatly appreciated.
> >
> > Fred Steffers
> > ARS Administrator
> > Joint National Integration Center
> > Schriever AFB CO
> >
> >
> >
> > UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org)
> >
> >
> >
> > UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org)
> >
> >
> >
> > UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org)
> >
> >
> > UNSUBSCRIBE or access ARSlist Archives at http://www.ARSLIST.org
> > (Support: mailto:support@arslist.org)
> >
>


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Does anyone know what happened to Dan Hardy, he no longer works at
Remedy. Along those lines, does anyone know what's going to happen to
the .NET API that Dan spearheaded?

Thanks,

Mike


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