Thanks to all.... works like a charm...
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Shawn Stonequist
Sent: Tuesday, October 12, 2004 12:13 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Escalation or Filter to DELETE a Record
Phil,
Just set the Escalation's Run If Qualification to:
'Status' != "New"
If you want to delete anything not New
All records where the Status is not New will be deleted when the escalation
runs. You could do the same for a Filter to have it run on a Modify or some
other User-defined action.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Mougis, Phil
Sent: Tuesday, October 12, 2004 10:47 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Escalation or Filter to DELETE a Record
Since my users don't have permissions for deleting records...........
I will be using escalations... as such I won't know the Record IDs to
delete..
I want to simply delete all the entries where the 'Status' != "New"
What would my Run Process look like?
Command Line.....
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Graham, Duncan
Sent: Tuesday, October 12, 2004 9:03 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: Escalation or Filter to DELETE a Record
$PROCESS$ Application-Delete-Entry
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