I am looking into the feasibility of performing virus checking on
attachments that are saved with a ticket. I want to perform this on the
client before the file is saved on the server. Has anyone done something
like this before?
I guess I am looking at running a process (with the attachment) on a
central virus checking machine from an Active Link Set Field action that
returns a result of the scan and triggers an error if infected.
If I use the Set Field action to run a process located on a different
server (e.g. $PROCESS$ @ServerB:
), does ServerB have to be an AR
Server? If so, does the Active Link connect to AR System on this server,
run the process and return the result back to my original client?