Hi seems like an issue with your ARAdmin password, just ensure if anybody has reset your password. If your not sure its changed then probably you could have it reset direcly into the SQL database. Just try restarting the service once you have done this. Check the error logs to check if the application is connecting to the database. check the arerror.log and you should be able to get some clue from it.
Liz
Misi Mladoniczky wrote:
Priti,
Somehow your database seems to be corrupted.
If you move the whole database, you do not need to import the def-files, as
the form layout, active links etc are also stored in the database.
There are a couple of things you must do manually inside the database after
it has been moved to another server.
The simplest solution may be the one you started on.
1.Do a fresh install
2.Import the def-files with ARAdmin
3.Move the data with ARUser->ARX->ARImport or maybe using my rrrChive
utility
You can download and configure rrrChive from http://www.rrr.se by
registering under Online.
Best Regards - Misi, RRR AB, http://www.rrr.se
> Hello,
>
>
>
> We are in the process of building up a test box which as an exact
> replica of the production box.
>
> We are trying to restore the database from the back up of the
> production box database.
>
> We've imported the configured forms from the def file.
>
> After restoring the database on the test box, following is the error we
> are getting while logging in to the AR Administrator tool:
>
>
>
> ************************************************************************
> **********************************************************************
>
> ARERR [90] Cannot establish a network connection to the AR System
> server : remedyarstest : RPC: Program not registered
>
>
>
> user: Demo, server: remedyarstest
>
>
>
> Cannot login to remedyarstest as a preference server.
>
> user: Demo, server: remedyarstest
>
>
>
> Unable to successfully log in to any server.
>
>
>
> Our current Remedy configuration:
>
>
>
> * ARS 5.1.2
> * Mid Tier 5.1.2
> * Help Desk 5.5
> * Asset Management 5.5
>
>
>
> The only other option of getting the Production data into our test
> instance that we are aware of is by using the AR Migrator tool to
> migrate the data from the PRODUCTION box to the TEST box, this will
> require a production outage maintenance window and we would like to
> avoid this as far as possible.
>
>
>
> Any pointers or alternative options will be very useful.
>
>
>
> Thanks,
>
> priti
>
>
>
>
>
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