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#105732 - 01/25/05 01:55 PM Upgrade to Outlook 2003 has caused OLE to stop working *****
mavsfan Offline
Just Signed Up

Registered: 08/09/04
Posts: 1
We have an active link that runs on our change form, that when you click a button it runs OLE that opens an Outlook appoinment window and populates the start time, end time, and subject with data from the Remedy ticket. This was working great until we upgraded to Office 2003. Now we receive the error - Error fetching the requested interface object. No such interface supported. Does anyone know what is causing this error and how to fix it?

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#105733 - 02/04/05 08:26 AM Re: Upgrade to Outlook 2003 has caused OLE to stop working [Re: giritrw]
mikedebord Offline
Stealth Member

Registered: 09/27/01
Posts: 48
We also upgraded to Office 2003 and now all previous Remedy to Outlook OLE functions are no longer functioning.
I tried to rebuild the OLE Actions but the Outlook "OLE Local Server" is not listed in the list. It is listed in the "OLE Automation Control" list.
Any help would be appreciated.

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#105734 - 05/03/05 03:58 PM Office Outlook 2003 OLE registration error [Re: scooter57]
Anonymous
Unregistered


When I try to open a new message or edit a message using word 2003 in outlook 2003 I get the following message: "Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program." I have uninstalled Microsoft Outlook and Outlook express and reinstalled both, but I still get this error. I originally had installed EasyOffice and then unistalled it. I have been having this problem ever since. I don't have any other versions of Office installed. I would appreciate any information on how to resolve this problem.

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#105735 - 05/31/05 12:48 AM Re: Office Outlook 2003 OLE registration error [Re: Anonymous]
Anonymous
Unregistered


Quote:

When I try to open a new message or edit a message using word 2003 in outlook 2003 I get the following message: "Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program." I have uninstalled Microsoft Outlook and Outlook express and reinstalled both, but I still get this error. I originally had installed EasyOffice and then unistalled it. I have been having this problem ever since. I don't have any other versions of Office installed. I would appreciate any information on how to resolve this problem.



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#105736 - 09/23/05 09:56 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


CAUSE
This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry.
Back to the top

RESOLUTION
To resolve this problem, register the Ole32.dll file. To do this, follow these steps: 1. Click Start, click Run, type the following command in the Open box, and then click OK:
Regsvr32.exe %Windir%\System32\Ole32.dll
2. In the RegSvr32 dialog box, click OK.

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#105737 - 09/26/05 08:14 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


Great tip.... i was getting the OLE registration error when trying to reply to emails.... did the command you wrote and solved it!.... thanks ... you´re the man.... maybe Microsoft should put this tip on their site... as repairing Office makes no difference

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#105738 - 09/30/05 07:46 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


THANK YOU SO MUCH!! This has been doing my head in for weeks. Was thinking about reformatting the old PC. Much appreciated!

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#105739 - 10/06/05 01:58 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


Quote:

CAUSE
This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry.
Back to the top

RESOLUTION
To resolve this problem, register the Ole32.dll file. To do this, follow these steps: 1. Click Start, click Run, type the following command in the Open box, and then click OK:
Regsvr32.exe %Windir%\System32\Ole32.dll
2. In the RegSvr32 dialog box, click OK.





Just wanted to say thanks for posting this, after looking for ages to solve it, your post sorted it in seconds.

Cheers.

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#105740 - 10/09/05 02:17 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


Quote:

CAUSE
This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry.
Back to the top

RESOLUTION
To resolve this problem, register the Ole32.dll file. To do this, follow these steps: 1. Click Start, click Run, type the following command in the Open box, and then click OK:
Regsvr32.exe %Windir%\System32\Ole32.dll
2. In the RegSvr32 dialog box, click OK.




GREAT!!! THANXXXXXXXXXX!!!!!!!!!!

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#105741 - 10/13/05 02:30 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


That didn't fix my particular issue that I originally had, but I found this KB article on Remedy's support site and the deletion of this registry key fixed my problem after installing Outlook 2003.

Removing the InProcServer32 or InProcServer key may resolve this issue.



For Word the key is:



HKEY_CLASSES_ROOT\CLSID\{00020906-0000-0000-C000-000000000046}



For Excel the key is:



HKEY_CLASSES_ROOT\CLSID\{00020820-0000-0000-C000-000000000046}



For Outlook the key is:



HKEY_CLASSES_ROOT\CLSID\{0006F03A-0000-0000-C000-000000000046}







Installing Office 2003 has the .NET Programmability Support installed by default and this may be adding these registry entries. After removing this option from Outlook 2003 options, the OLE functions begin working again. A Defect has been submitted with BMC/Remedy support.

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#105742 - 11/16/05 11:30 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


Thank you sooooooooooo much!!!!!!!!!

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#105743 - 11/27/05 11:25 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


I cannot tell you how much I appreciate that post. I have spent weeks trying to solve this problem. THANK YOU VERY MUCH!!

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#105744 - 12/11/05 02:26 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
slowens10 Offline
Just Signed Up

Registered: 12/11/05
Posts: 1
When I installed Nero 7.0.1.2 I had the same error message. I tried re-install, un-install, install Office 2003 etc with absolutely no success. I finally had to revert the hard drive to an earlier time using Norton Go-Back. I got this same tip from another site (that I can't find again:-(
It worked when all else failed.
CAUSE
This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry.
Back to the top
RESOLUTION
To resolve this problem, register the Ole32.dll file. To do this, follow these steps: 1. Click Start, click Run, type the following command in the Open box, and then click OK:
Regsvr32.exe %Windir%\System32\Ole32.dll
2. In the RegSvr32 dialog box, click OK.
Posted by: Martin Garcia at May 19, 2005 10:43:15 AM
Martin Garcia, you are the man. It worked for me.
Posted by: Kris at May 20, 2005 2:29:31 PM
Anybody know how I can find the bulletin board again?

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#105745 - 12/12/05 10:42 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


Thanks!

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#105746 - 12/17/05 08:02 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


This saved me from 2 weeks of hell trying to figure out what was wrong.

Awesome post! Thanks so much!

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#105747 - 01/10/06 07:52 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


sweet, thank you so much for the fix, i was really hating that error =)

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#105748 - 02/01/06 05:45 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


I had the same problem and your cure fixed it. May no good deeds go unpunished!!

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#105749 - 04/22/06 01:28 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


This helped, thanks!

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#105752 - 05/25/06 09:57 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous
Unregistered


This was an awesome fix, thanks a lot fo the tip, you rule.

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