Upgrade to Outlook 2003 has caused OLE to stop working - MattReinfeldt.com - Remedy Discussion Site

You are not logged in. [Log In] MattReinfeldt.com » Forums » Remedy » Workflow » Upgrade to Outlook 2003 has caused OLE to stop working

Page 1 of 2

1

Topic Options

Rate This Topic

#105732 - 01/25/05 01:55 PM Upgrade to Outlook 2003 has caused OLE to stop working
mavsfan Just Signed Up Registered: 08/09/04 Posts: 1	We have an active link that runs on our change form, that when you click a button it runs OLE that opens an Outlook appoinment window and populates the start time, end time, and subject with data from the Remedy ticket. This was working great until we upgraded to Office 2003. Now we receive the error - Error fetching the requested interface object. No such interface supported. Does anyone know what is causing this error and how to fix it?
Top

#105733 - 02/04/05 08:26 AM Re: Upgrade to Outlook 2003 has caused OLE to stop working [Re: giritrw]
mikedebord Stealth Member Registered: 09/27/01 Posts: 48	We also upgraded to Office 2003 and now all previous Remedy to Outlook OLE functions are no longer functioning. I tried to rebuild the OLE Actions but the Outlook "OLE Local Server" is not listed in the list. It is listed in the "OLE Automation Control" list. Any help would be appreciated.
Top

#105734 - 05/03/05 03:58 PM Office Outlook 2003 OLE registration error [Re: scooter57]
Anonymous Unregistered	When I try to open a new message or edit a message using word 2003 in outlook 2003 I get the following message: "Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program." I have uninstalled Microsoft Outlook and Outlook express and reinstalled both, but I still get this error. I originally had installed EasyOffice and then unistalled it. I have been having this problem ever since. I don't have any other versions of Office installed. I would appreciate any information on how to resolve this problem.
Top

#105735 - 05/31/05 12:48 AM Re: Office Outlook 2003 OLE registration error [Re: Anonymous]
Anonymous Unregistered	Quote: When I try to open a new message or edit a message using word 2003 in outlook 2003 I get the following message: "Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program." I have uninstalled Microsoft Outlook and Outlook express and reinstalled both, but I still get this error. I originally had installed EasyOffice and then unistalled it. I have been having this problem ever since. I don't have any other versions of Office installed. I would appreciate any information on how to resolve this problem.
Top

#105736 - 09/23/05 09:56 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous Unregistered	CAUSE This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry. Back to the top RESOLUTION To resolve this problem, register the Ole32.dll file. To do this, follow these steps: 1. Click Start, click Run, type the following command in the Open box, and then click OK: Regsvr32.exe %Windir%\System32\Ole32.dll 2. In the RegSvr32 dialog box, click OK.
Top

#105737 - 09/26/05 08:14 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous Unregistered	Great tip.... i was getting the OLE registration error when trying to reply to emails.... did the command you wrote and solved it!.... thanks ... you´re the man.... maybe Microsoft should put this tip on their site... as repairing Office makes no difference
Top

#105738 - 09/30/05 07:46 AM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous Unregistered	THANK YOU SO MUCH!! This has been doing my head in for weeks. Was thinking about reformatting the old PC. Much appreciated!
Top

#105739 - 10/06/05 01:58 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous Unregistered	Quote: CAUSE This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry. Back to the top RESOLUTION To resolve this problem, register the Ole32.dll file. To do this, follow these steps: 1. Click Start, click Run, type the following command in the Open box, and then click OK: Regsvr32.exe %Windir%\System32\Ole32.dll 2. In the RegSvr32 dialog box, click OK. Just wanted to say thanks for posting this, after looking for ages to solve it, your post sorted it in seconds. Cheers.
Top

#105740 - 10/09/05 02:17 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous Unregistered	Quote: CAUSE This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry. Back to the top RESOLUTION To resolve this problem, register the Ole32.dll file. To do this, follow these steps: 1. Click Start, click Run, type the following command in the Open box, and then click OK: Regsvr32.exe %Windir%\System32\Ole32.dll 2. In the RegSvr32 dialog box, click OK. GREAT!!! THANXXXXXXXXXX!!!!!!!!!!
Top

#105741 - 10/13/05 02:30 PM Re: Office Outlook 2003 OLE registration error with WORD [Re: Anonymous]
Anonymous Unregistered	That didn't fix my particular issue that I originally had, but I found this KB article on Remedy's support site and the deletion of this registry key fixed my problem after installing Outlook 2003. Removing the InProcServer32 or InProcServer key may resolve this issue. For Word the key is: HKEY_CLASSES_ROOT\CLSID\{00020906-0000-0000-C000-000000000046} For Excel the key is: HKEY_CLASSES_ROOT\CLSID\{00020820-0000-0000-C000-000000000046} For Outlook the key is: HKEY_CLASSES_ROOT\CLSID\{0006F03A-0000-0000-C000-000000000046} Installing Office 2003 has the .NET Programmability Support installed by default and this may be adding these registry entries. After removing this option from Outlook 2003 options, the OLE functions begin working again. A Defect has been submitted with BMC/Remedy support.
Top

Page 1 of 2

1

View All Topics

Moderator: Matt Reinfeldt, Vincent_RIEDWEG