Hi...
Launching remedy from another application is really easy seen from the Remedy-side :-)
An example of such a launch could be to open a form in new modus, then put some parameter-value into a field and trigger some work-flow.
Such launching including all above:
1) Launch ARUser with a macro as a parameter
2) This macro accepts some parameters (also given on the command-line)
3) Finally the macro could trigger some workflow by simulating an ENTER in a field.
Shouldn't be to complex to do, but I think you have to do it via a macro.
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Quick