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#105202 - 09/22/04 09:43 AM ARERR 90 Cannot establish a network connection...
phillipsr journeyman Registered: 05/04/04 Posts: 66	** I've just installed SQL 2000 then ARS 6.0.1 on a standalone machine. When I try to login to the user or admin tool, I receive the ARERR 90: Cannot establish a network connection to the AR System server....RPC program not registered. The SQL and ARS services are running, and I used the server name as listed in the ar.cfg file (copy and paste) in the user tool login. Probably something simple, but... Thanks, rp ARS 6.0 SQL 2000 This posting was submitted via the Web interface
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#105203 - 09/22/04 02:36 PM Re: ARERR 90 Cannot establish a network connection... [Re: msejfovic778]
jjmckenzie51798 journeyman Registered: 05/14/04 Posts: 111	Richard: Try running rpcinfo against that machine. Also, make sure that the ARS Service and SQL Server services are running. Looks like the services are not running for ARS or not registered with the "portmapper" program. James Mckenzie Phillips Richard Team EITC wrote: > ** > I've just installed SQL 2000 then ARS 6.0.1 on a standalone machine. > When I try to login to the user or admin tool, I receive the ARERR > 90: Cannot establish a network connection to the AR System > server....RPC program not registered. > > The SQL and ARS services are running, and I used the server name as > listed in the ar.cfg file (copy and paste) in the user tool login. > > Probably something simple, but... > > Thanks, > > rp > > ARS 6.0 > SQL 2000 > > UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org > (Support: mailto:support@arslist.org ) ARSList is hosted by QMX > SUPPORT SERVICES at www.QMXS.com This posting was submitted via the > Web interface
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#105204 - 09/22/04 09:31 PM Re: ARERR 90 Cannot establish a network connection... [Re: msejfovic778]
the_mr_mojorisin newbie Registered: 09/22/04 Posts: 5	Is the server name you used added to your local host file or added to dns? You can check this by opening a CMD window and type "ping " at the prompt. If this results in "Ping request could not find host " then you'd add the servername to your hosts file and restart the Remedy Server service. On Wed, 22 Sep 2004 17:36:06 -0700, James McKenzie wrote: > Richard: > > Try running rpcinfo against that machine. Also, make sure that the ARS > Service and SQL Server services are running. Looks like the services > are not running for ARS or not registered with the "portmapper" program. > > James Mckenzie > > > > > Phillips Richard Team EITC wrote: > > > ** > > I've just installed SQL 2000 then ARS 6.0.1 on a standalone machine. > > When I try to login to the user or admin tool, I receive the ARERR > > 90: Cannot establish a network connection to the AR System > > server....RPC program not registered. > > > > The SQL and ARS services are running, and I used the server name as > > listed in the ar.cfg file (copy and paste) in the user tool login. > > > > Probably something simple, but... > > > > Thanks, > > > > rp > > > > ARS 6.0 > > SQL 2000 > > > > UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org > > (Support: mailto:support@arslist.org ) ARSList is hosted by QMX > > SUPPORT SERVICES at www.QMXS.com This posting was submitted via the > > Web interface > > > > > >
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#105205 - 09/23/04 02:48 AM Re: ARERR 90 Cannot establish a network connection... [Re: msejfovic778]
howard_baker newbie Registered: 03/17/04 Posts: 7	From a command line, run arserver.exe -m. If there are any errors when starting the AR service, you'll see them on the screen. Howard -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Phillips Richard Team EITC Sent: Wednesday, September 22, 2004 3:44 PM To: ARSLIST@ARSLIST.ORG Subject: ARERR 90 Cannot establish a network connection... I've just installed SQL 2000 then ARS 6.0.1 on a standalone machine. When I try to login to the user or admin tool, I receive the ARERR 90: Cannot establish a network connection to the AR System server....RPC program not registered. The SQL and ARS services are running, and I used the server name as listed in the ar.cfg file (copy and paste) in the user tool login. Probably something simple, but... Thanks, rp ARS 6.0 SQL 2000 This posting was submitted via the Web interface This posting was submitted via the Web interface
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#105206 - 09/23/04 04:05 AM Re: ARERR 90 Cannot establish a network connection... [Re: msejfovic778]
phillipsr journeyman Registered: 05/04/04 Posts: 66	Thanks, no errors displayed. rp -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Baker Howard J TSgt AFTAC LSCW Sent: Thursday, September 23, 2004 8:49 AM To: ARSLIST@ARSLIST.ORG Subject: Re: ARERR 90 Cannot establish a network connection... From a command line, run arserver.exe -m. If there are any errors when starting the AR service, you'll see them on the screen. Howard -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Phillips Richard Team EITC Sent: Wednesday, September 22, 2004 3:44 PM To: ARSLIST@ARSLIST.ORG Subject: ARERR 90 Cannot establish a network connection... ** I've just installed SQL 2000 then ARS 6.0.1 on a standalone machine. When I try to login to the user or admin tool, I receive the ARERR 90: Cannot establish a network connection to the AR System server....RPC program not registered. The SQL and ARS services are running, and I used the server name as listed in the ar.cfg file (copy and paste) in the user tool login. Probably something simple, but... Thanks, rp ARS 6.0 SQL 2000 This posting was submitted via the Web interface This posting was submitted via the Web interface This posting was submitted via the Web interface
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#105207 - 09/23/04 05:33 AM Re: ARERR 90 Cannot establish a network connection... [Re: msejfovic778]
shafqata journeyman Registered: 06/12/01 Posts: 177 Loc: Aachen Germany	Hi it is not something as simple as a firewall running on your computer, i know if not configured properly products like Zone Labs will do this. It will block all communication, so when you try to connect to the server even though it is the same machine you will get an error message. kind regards shafqat Phillips Richard Team EITC wrote: Thanks, no errors displayed. rp -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Baker Howard J TSgt AFTAC LSCW Sent: Thursday, September 23, 2004 8:49 AM To: ARSLIST@ARSLIST.ORG Subject: Re: ARERR 90 Cannot establish a network connection... From a command line, run arserver.exe -m. If there are any errors when starting the AR service, you'll see them on the screen. Howard -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Phillips Richard Team EITC Sent: Wednesday, September 22, 2004 3:44 PM To: ARSLIST@ARSLIST.ORG Subject: ARERR 90 Cannot establish a network connection... I've just installed SQL 2000 then ARS 6.0.1 on a standalone machine. When I try to login to the user or admin tool, I receive the ARERR 90: Cannot establish a network connection to the AR System server....RPC program not registered. The SQL and ARS services are running, and I used the server name as listed in the ar.cfg file (copy and paste) in the user tool login. Probably something simple, but... Thanks, rp ARS 6.0 SQL 2000 This posting was submitted via the Web interface This posting was submitted via the Web interface This posting was submitted via the Web interface Shafqat Ayaz Yesterday is history, Tomorrow is a mystery, Today is a gift, make the most of it Do you Yahoo!? This posting was submitted via the Web interface Yahoo! Mail - You care about security. So do we.
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#105208 - 10/13/04 06:25 AM Re: ARERR 90 Cannot establish a network connection... [Re: msejfovic778]
white-3 newbie Registered: 03/11/04 Posts: 8	There is a known bug with Remedy version 6.0. I could connect to ARAdmin but I got the error with the user tool. What worked for me was to set the uncheck the disable escalation setting in ARadmin. I was told by Remedy that until the bug is fixed I will have to individually maintain my escalations, even in development. Since you can't log in to ARAdmin, I believe that there is a filed in the arconfig file that represents this value. If you modifiy on your server and then stop and start the services, it should modify the setting. I don't know if you are having the same problem that I was having, but I guess it might be worth a try. The Ohio State University Medical Center Ed White System Developer/Engineer Department of Information Systems 1375 Perry Street, Battelle Building #13, 1-125 O:293-2089 >>> shafqata@YAHOO.COM 9/23/2004 11:33:15 >>> Hi it is not something as simple as a firewall running on your computer, i know if not configured properly products like Zone Labs will do this. It will block all communication, so when you try to connect to the server even though it is the same machine you will get an error message. kind regards shafqat Phillips Richard Team EITC wrote: Thanks, no errors displayed. rp -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Baker Howard J TSgt AFTAC LSCW Sent: Thursday, September 23, 2004 8:49 AM To: ARSLIST@ARSLIST.ORG Subject: Re: ARERR 90 Cannot establish a network connection... From a command line, run arserver.exe -m. If there are any errors when starting the AR service, you'll see them on the screen. Howard -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG]On Behalf Of Phillips Richard Team EITC Sent: Wednesday, September 22, 2004 3:44 PM To: ARSLIST@ARSLIST.ORG Subject: ARERR 90 Cannot establish a network connection... I've just installed SQL 2000 then ARS 6.0.1 on a standalone machine. When I try to login to the user or admin tool, I receive the ARERR 90: Cannot establish a network connection to the AR System server....RPC program not registered. The SQL and ARS services are running, and I used the server name as listed in the ar.cfg file (copy and paste) in the user tool login. Probably something simple, but... Thanks, rp ARS 6.0 SQL 2000 UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support: mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com This posting was submitted via the Web interface UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support: mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com This posting was submitted via the Web interface UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support: mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com This posting was submitted via the Web interface Shafqat Ayaz Yesterday is history, Tomorrow is a mystery, Today is a gift, make the most of it Do you Yahoo!? UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support: mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at www.QMXS.com This posting was submitted via the Web interface Yahoo! Mail - You care about security. So do we.
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