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Hi All, a question on floating licence usage by group.

I have a customer who has taken advantage of assigning licences to groups. This helps ensure that the group that paid for the licence gets to use the licence. One thing the customer would like is the ability to determine licence usage for each of these groups. Has anyone managed to get information from the system to help identify how many licences used/available for each group?

I have talked with Remedy support on this and they have suggested a solution via the Java API. Java is not one of my strengths, so I'm curious if anyone else has tried (and succeeded) in getting this information via any other means.

Thanks in advance.
Sam

Sam Ferguson

Senior Consultant, Planwell Technology
Level 1, 29 Tory Street, Wellington, New Zealand
ph: +64 4 385 2885, fax: +64 4 385 2911, mob: +64 21 668 775
email: samf @planwell.co.nz, web: http://www.planwell.net



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