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#103298 - 08/11/04 01:57 AM Re: OT:Remedy Annoyances [Re: Waldo]
dave157 Offline
journeyman

Registered: 04/20/04
Posts: 79
My vote goes to having the "Else" tab in active links/filter setup be
a different color if there actually *is* an else action.

How often have you done a "save as" because the bit of workflow was
*almost* what you wanted and then changed it and several weeks and
strange effects later realised the copy had an "Else" attached which
you forgot to check for :-)

And I am pretty sure I put it in as an enhancement yonks ago.

--
Regards

Dave Saville




Top
#103299 - 08/11/04 02:11 AM Re: OT:Remedy Annoyances [Re: Waldo]
axton_w_grams Offline
enthusiast

Registered: 05/05/04
Posts: 246
Version 6 shows the number of if/else actions on the table in ().

Kind Regards,
Axton Grams
New York Life
Remedy Solutions
Provider

Mobile: 404.861.7273
Work: 770.406.4415
Email: AxtonWGrams@NewYorkLife.com






|---------+---------------------------->
| | Dave Saville |
| | |
| | Sent by: "Action |
| | Request System |
| | discussion |
| | list(ARSList)" |
| | | | ORG> |
| | |
| | |
| | 08/11/2004 07:57 |
| | AM |
| | Please respond to|
| | arslist |
| | |
|---------+---------------------------->
>------------------------------------------------------------------------------------------------------------------------------|
| |
| To: ARSLIST@ARSLIST.ORG |
| cc: |
| Subject: Re: OT:Remedy Annoyances |
>------------------------------------------------------------------------------------------------------------------------------|




My vote goes to having the "Else" tab in active links/filter setup be
a different color if there actually *is* an else action.

How often have you done a "save as" because the bit of workflow was
*almost* what you wanted and then changed it and several weeks and
strange effects later realised the copy had an "Else" attached which
you forgot to check for :-)

And I am pretty sure I put it in as an enhancement yonks ago.

--
Regards

Dave Saville



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com




Top
#103300 - 08/11/04 03:21 AM Re: OT:Remedy Annoyances [Re: Waldo]
dyearsley Offline
journeyman

Registered: 03/11/04
Posts: 80
6.00.01 has the number of actions listed on each tab so you can tell
quickly if you have an if action.

>>> dave@DEEZEE.ORG Aug 11, 2004 5:57:56 AM >>>
My vote goes to having the "Else" tab in active links/filter setup be
a different color if there actually *is* an else action.

How often have you done a "save as" because the bit of workflow was
*almost* what you wanted and then changed it and several weeks and
strange effects later realised the copy had an "Else" attached which
you forgot to check for :-)

And I am pretty sure I put it in as an enhancement yonks ago.

--
Regards

Dave Saville


UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org
(Support: mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT
SERVICES at www.QMXS.com




Top
#103301 - 08/11/04 03:28 AM Re: OT:Remedy Annoyances [Re: Waldo]
shelia_d_palermo Offline
newbie

Registered: 08/09/04
Posts: 27
**

Why not set the field to be call caps, then all you have to worry about is typos.
Shelia


-----Original Message-----
From: Burkholder Anthony O Contr 83 CS/SCZA
[ mailto:Anthony.Burkholder@LANGLEY.AF.MIL]
Sent: Wednesday, August 11, 2004 5:49 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances


My 2 cents,

The real reason to use a separate table to store state information (or
similar static data) is to prevent users from making the following kinds of
entries; VA, va, Va, vA, VG, VI, etc for Virginia. The problem isn't how
often the states have changed its how many ways will a user enter the data.
In the example above a search for all Virginia related items would be a
nightmare. The trouble saved is well worth the 4 bytes.


Anthony O. Burkholder
AOC Weapons System Database Administrator
Dynamics Research Corporation
(757) 225-7110 / DSN 575-7110
Email: anthony.burkholder@langley.af.mil
SIPR Email: anthony.burkholder@c2fs.acc.af.smil.mil


-----Original Message-----
From: Grooms, Frederick W [ mailto:frederick.w.grooms@XO.COM]
Sent: Tuesday, August 10, 2004 6:09 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances

Of course this is not a problem when you have custom apps :)

You are correct on healthy balance. I have a couple of systems (not Remedy)
that I have to pull data from that overkill on normalization. i.e. The
state code in an address is in a separate table and all that is stored with
the address is a pointer to the correct row in the master list. I mean how
many times has the government changed the abbreviation for a state? Why
waste 4 (or more) bytes of space for a 2 byte character?

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[ mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Axton W Grams/NYLIC
Sent: Tuesday, August 10, 2004 3:30 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances


1. Too many copies of the same data. When will Remedy implement a healthy
balance between a relational and copy model. There are situations where one
is definitely a better choice over the other, so why not give the option? 2.
When will login names be internally represented as a GUID so login names can
be changed without requiring 4 trillion data elements to be updated. (This
in part goes back to my first annoyance) 3. Better db utilization. Throw
the C programmers and dba's in the same room until they come up with a
product that takes advantage of the features offered by each db. Much of
this could even be done while staying inside the ANSI standards. (Again,
this in part goes back to my first annoyance)


Kind Regards,
Axton Grams
New York Life
Remedy Solutions
Provider

Mobile: 404.861.7273
Work: 770.406.4415
Email: AxtonWGrams@NewYorkLife.com






|---------+---------------------------->
| | Gidd Calden |
| | | | TIONS.NET> |
| | Sent by: "Action |
| | Request System |
| | discussion |
| | list(ARSList)" |
| | | | ORG> |
| | |
| | |
| | 08/10/2004 03:39 |
| | PM |
| | Please respond to|
| | arslist |
| | |
|---------+---------------------------->

>---------------------------------------------------------------------------
---------------------------------------------------|
|
|
| To: ARSLIST@ARSLIST.ORG
|
| cc:
|
| Subject: OT:Remedy Annoyances
|

>---------------------------------------------------------------------------
---------------------------------------------------|




**
Listers,

With Version 6.x poised on the horizon I have to wonder
about some annoyances still in the "core" application like:

1. Checkboxes (don't get me started)
2. Delimiter for a Menu (when append menu selection allowed, i.e. a
semicolon or etc.) 3. Control of an Integer field (i.e. do NOT roll down to
-1, -2, etc.) 4. MENU validation (i.e. allowing us to choose a MENU from a
SQL lookup and
etc.)
5. Controlling a window size in the Mid-Tier (please no Java) 6. Comparing a
Date to a Date Time field 7. AR Admin Tool - how about a progress meter when
importing ? 8. AR Admin Tool - Deleting forms with associations, once I
select delete DELETE ? 9. AR Admin Tool - minimize the tool during import
and (Windows) and it takes the task manager to restore the window ?


While I am all for the next latest and greatest, have any of these been
fixed, repaired or etc.

Anyone have anything to add to this list ?




Regards?Gidd





Glidden L. Calden
BUOYANT SOLUTIONS, INC.
"Keeping business afloat
...in a Sea of Solutions"








Office ( 916.334.0599


Cell ( 916.761.3095
Web 8 http://www.buoyantsolutions.net
E-mail + mailto:gidd@buoyantsolutions.net
Fax ? 916.339.2915





This message and any attachments are intended only for the use of the
addressee and may contain information that is privileged and confidential.
If the reader of the message is not the intended recipient or an authorized
representative of the intended recipient, you are hereby notified that any
dissemination of this communication is strictly prohibited. If you have
received this communication in error, please notify us immediately by e-mail
and delete the message and any attachments from your system.








UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com This posting was submitted via the Web interface





UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
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www.QMXS.com



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This posting was submitted via the Web interface

Top
#103302 - 08/11/04 03:46 AM Re: OT:Remedy Annoyances [Re: Waldo]
frederick w grooms67 Offline
old hand

Registered: 06/12/01
Posts: 930
**
Actually I validate with a $MENU$ check. I just don't store the record ID of the validation record in my address, I keep the real state code.
Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Palermo, Shelia D ERDC-ITL-MS Contractor
Sent: Wednesday, August 11, 2004 8:29 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances


**

Why not set the field to be call caps, then all you have to worry about is typos.
Shelia


-----Original Message-----
From: Burkholder Anthony O Contr 83 CS/SCZA
[ mailto:Anthony.Burkholder@LANGLEY.AF.MIL]
Sent: Wednesday, August 11, 2004 5:49 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances


My 2 cents,

The real reason to use a separate table to store state information (or
similar static data) is to prevent users from making the following kinds of
entries; VA, va, Va, vA, VG, VI, etc for Virginia. The problem isn't how
often the states have changed its how many ways will a user enter the data.
In the example above a search for all Virginia related items would be a
nightmare. The trouble saved is well worth the 4 bytes.


Anthony O. Burkholder
AOC Weapons System Database Administrator
Dynamics Research Corporation
(757) 225-7110 / DSN 575-7110
Email: anthony.burkholder@langley.af.mil
SIPR Email: anthony.burkholder@c2fs.acc.af.smil.mil


-----Original Message-----
From: Grooms, Frederick W [ mailto:frederick.w.grooms@XO.COM]
Sent: Tuesday, August 10, 2004 6:09 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances

Of course this is not a problem when you have custom apps :)

You are correct on healthy balance. I have a couple of systems (not Remedy)
that I have to pull data from that overkill on normalization. i.e. The
state code in an address is in a separate table and all that is stored with
the address is a pointer to the correct row in the master list. I mean how
many times has the government changed the abbreviation for a state? Why
waste 4 (or more) bytes of space for a 2 byte character?

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[ mailto:ARSLIST@ARSLIST.ORG] On Behalf Of Axton W Grams/NYLIC
Sent: Tuesday, August 10, 2004 3:30 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances


1. Too many copies of the same data. When will Remedy implement a healthy
balance between a relational and copy model. There are situations where one
is definitely a better choice over the other, so why not give the option? 2.
When will login names be internally represented as a GUID so login names can
be changed without requiring 4 trillion data elements to be updated. (This
in part goes back to my first annoyance) 3. Better db utilization. Throw
the C programmers and dba's in the same room until they come up with a
product that takes advantage of the features offered by each db. Much of
this could even be done while staying inside the ANSI standards. (Again,
this in part goes back to my first annoyance)


Kind Regards,
Axton Grams
New York Life
Remedy Solutions
Provider

Mobile: 404.861.7273
Work: 770.406.4415
Email: AxtonWGrams@NewYorkLife.com






|---------+---------------------------->
| | Gidd Calden |
| | | | TIONS.NET> |
| | Sent by: "Action |
| | Request System |
| | discussion |
| | list(ARSList)" |
| | | | ORG> |
| | |
| | |
| | 08/10/2004 03:39 |
| | PM |
| | Please respond to|
| | arslist |
| | |
|---------+---------------------------->

>---------------------------------------------------------------------------
---------------------------------------------------|
|
|
| To: ARSLIST@ARSLIST.ORG
|
| cc:
|
| Subject: OT:Remedy Annoyances
|

>---------------------------------------------------------------------------
---------------------------------------------------|




**
Listers,

With Version 6.x poised on the horizon I have to wonder
about some annoyances still in the "core" application like:

1. Checkboxes (don't get me started)
2. Delimiter for a Menu (when append menu selection allowed, i.e. a
semicolon or etc.) 3. Control of an Integer field (i.e. do NOT roll down to
-1, -2, etc.) 4. MENU validation (i.e. allowing us to choose a MENU from a
SQL lookup and
etc.)
5. Controlling a window size in the Mid-Tier (please no Java) 6. Comparing a
Date to a Date Time field 7. AR Admin Tool - how about a progress meter when
importing ? 8. AR Admin Tool - Deleting forms with associations, once I
select delete DELETE ? 9. AR Admin Tool - minimize the tool during import
and (Windows) and it takes the task manager to restore the window ?


While I am all for the next latest and greatest, have any of these been
fixed, repaired or etc.

Anyone have anything to add to this list ?




Regards?Gidd





Glidden L. Calden
BUOYANT SOLUTIONS, INC.
"Keeping business afloat
...in a Sea of Solutions"








Office ( 916.334.0599


Cell ( 916.761.3095
Web 8 http://www.buoyantsolutions.net
E-mail + mailto:gidd@buoyantsolutions.net
Fax ? 916.339.2915





This message and any attachments are intended only for the use of the
addressee and may contain information that is privileged and confidential.
If the reader of the message is not the intended recipient or an authorized
representative of the intended recipient, you are hereby notified that any
dissemination of this communication is strictly prohibited. If you have
received this communication in error, please notify us immediately by e-mail
and delete the message and any attachments from your system.








UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com This posting was submitted via the Web interface





UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com



UNSUBSCRIBE or access ARSList Archives at http://www.ARSLIST.org (Support:
mailto:support@arslist.org ) ARSList is hosted by QMX SUPPORT SERVICES at
www.QMXS.com




This posting was submitted via the Web interface

This posting was submitted via the Web interface

Top
#103303 - 08/11/04 04:47 AM Re: OT:Remedy Annoyances [Re: Waldo]
suzanpalmer Offline
journeyman

Registered: 11/02/01
Posts: 137
Loc: IL
And if you're using a search menu validating via
$MENU$ you have eratic results ... sometimes it will
do it ... sometimes not. And when NOT you have to
build a series of 3 filters to accomplish what the
$MENU$ is supposed to do. For instance with CTI or
State/Prov dependent on Country.

And I have a very simple request, filed as an
enhancement request years ago and brought up at each
RUG Engineering night. On the Reports screen, let us
make the columns the width we want and have it
REMEMBER it like it does on other forms.

I also want the enlarged Advanced search bar or an
expand button.

Why can't you open the Run If on two pieces of
workflow at the same time?

I want an audit field as part of the core fields.

I know I want more things ..... lol

Susan









--- "Grooms, Frederick W"
wrote:

> Actually I validate with a $MENU$ check. I just
> don't store the record ID of the validation record
> in my address, I keep the real state code.
> Fred
>
> -----Original Message-----
> From: Action Request System discussion
> list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf
> Of Palermo, Shelia D ERDC-ITL-MS Contractor
> Sent: Wednesday, August 11, 2004 8:29 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
>
> **
>
> Why not set the field to be call caps, then
> all you have to worry about is typos.
> Shelia
>
>
> -----Original Message-----
> From: Burkholder Anthony O Contr 83 CS/SCZA
> [mailto:Anthony.Burkholder@LANGLEY.AF.MIL]
> Sent: Wednesday, August 11, 2004 5:49 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
>
> My 2 cents,
>
> The real reason to use a separate table to
> store state information (or
> similar static data) is to prevent users
> from making the following kinds of
> entries; VA, va, Va, vA, VG, VI, etc for
> Virginia. The problem isn't how
> often the states have changed its how many
> ways will a user enter the data.
> In the example above a search for all
> Virginia related items would be a
> nightmare. The trouble saved is well worth
> the 4 bytes.
>
>
> Anthony O. Burkholder
> AOC Weapons System Database Administrator
> Dynamics Research Corporation
> (757) 225-7110 / DSN 575-7110
> Email: anthony.burkholder@langley.af.mil
> SIPR Email:
> anthony.burkholder@c2fs.acc.af.smil.mil
>
>
> -----Original Message-----
> From: Grooms, Frederick W
> [mailto:frederick.w.grooms@XO.COM]
> Sent: Tuesday, August 10, 2004 6:09 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
> Of course this is not a problem when you
> have custom apps :)
>
> You are correct on healthy balance. I have
> a couple of systems (not Remedy)
> that I have to pull data from that overkill
> on normalization. i.e. The
> state code in an address is in a separate
> table and all that is stored with
> the address is a pointer to the correct row
> in the master list. I mean how
> many times has the government changed the
> abbreviation for a state? Why
> waste 4 (or more) bytes of space for a 2
> byte character?
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion
> list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of
> Axton W Grams/NYLIC
> Sent: Tuesday, August 10, 2004 3:30 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
>
> 1. Too many copies of the same data. When
> will Remedy implement a healthy
> balance between a relational and copy model.
> There are situations where one
> is definitely a better choice over the
> other, so why not give the option? 2.
> When will login names be internally
> represented as a GUID so login names can
> be changed without requiring 4 trillion data
> elements to be updated. (This
> in part goes back to my first annoyance) 3.
> Better db utilization. Throw
> the C programmers and dba's in the same room
> until they come up with a
> product that takes advantage of the features
> offered by each db. Much of
> this could even be done while staying inside
> the ANSI standards. (Again,
> this in part goes back to my first
> annoyance)
>
>
> Kind Regards,
> Axton Grams
> New York Life
> Remedy Solutions
> Provider
>
> Mobile: 404.861.7273
> Work: 770.406.4415
> Email:
> AxtonWGrams@NewYorkLife.com
>
>
>
>
>
>
> |---------+---------------------------->
> | | Gidd Calden |
> | | > | | TIONS.NET> |
> | | Sent by: "Action |
> | | Request System |
> | | discussion |
> | | list(ARSList)" |
> | | > | | ORG> |
> | | |
> | | |
> | | 08/10/2004 03:39 |
> | | PM |
> | | Please respond to|
> | | arslist |
> | | |
> |---------+---------------------------->
>
>
>
>---------------------------------------------------------------------------
>
>
> ---------------------------------------------------|
>
> |
> |
> | To: ARSLIST@ARSLIST.ORG
> |
> | cc:
> |
> | Subject: OT:Remedy Annoyances
> |
>
>
>
>---------------------------------------------------------------------------
>
>
> ---------------------------------------------------|
>
>
>
>
>
> **
> Listers,
>
> With Version 6.x poised on the horizon I
> have to wonder
> about some annoyances still in the "core"
> application like:
>
> 1. Checkboxes (don't get me started)
> 2. Delimiter for a Menu (when append menu
> selection allowed, i.e. a
> semicolon or etc.) 3. Control of an Integer
> field (i.e. do NOT roll down to
> -1, -2, etc.) 4. MENU validation (i.e.
> allowing us to choose a MENU from a
> SQL lookup and
> etc.)
> 5. Controlling a window size in the Mid-Tier
> (please no Java) 6. Comparing a
> Date to a Date Time field 7. AR Admin Tool -
> how about a progress meter when
> importing ? 8. AR Admin Tool - Deleting
> forms with associations, once I
> select delete DELETE ? 9. AR Admin Tool -
> minimize the tool during import
> and (Windows) and it takes the task manager
> to restore the window ?
>
>
> While I am all for the next latest and
> greatest, have any of these been
> fixed, repaired or etc.
>
> Anyone have anything to add to this list ?
>
>
>
>
> Regards?Gidd
>
>
>
>
>
> Glidden L. Calden
> BUOYANT SOLUTIONS, INC.
> "Keeping business afloat
> ...in a Sea of Solutions"
>
>
>
>
>
>
>
>
> Office ( 916.334.0599
>
>
> Cell ( 916.761.3095
> Web 8 http://www.buoyantsolutions.net
> E-mail + mailto:gidd@buoyantsolutions.net
> Fax ? 916.339.2915
>
>
>
>
>
> This message and any attachments are
> intended only for the use of the
> addressee and may contain information that
> is privileged and confidential.
> If the reader of the message is not the
> intended recipient or an authorized
> representative of the intended recipient,
> you are hereby notified that any
> dissemination of this communication is
> strictly prohibited. If you have
> received this communication in error, please
> notify us immediately by e-mail
> and delete the message and any attachments
> from your system.
>
>
>
>
>
>
>
>

>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is
> hosted by QMX SUPPORT SERVICES at
> www.QMXS.com This posting was submitted via
> the Web interface
>
>
>
>
>

>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is
> hosted by QMX SUPPORT SERVICES at
> www.QMXS.com
>
>
>

>
>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is
> hosted by QMX SUPPORT SERVICES at
> www.QMXS.com
>
>
>

>
> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is hosted by
> QMX SUPPORT SERVICES at www.QMXS.com
>
>
>

> UNSUBSCRIBE or access ARSList Archives at
> http://www.ARSLIST.org (Support:
> mailto:support@arslist.org ) ARSList is hosted by
> QMX SUPPORT SERVICES at www.QMXS.com This posting
> was submitted via the Web interface
>
>
>

> UNSUBSCRIBE or access ARSList Archives at
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> QMX SUPPORT SERVICES at www.QMXS.com
>




Top
#103304 - 08/11/04 04:22 AM SV: OT:Remedy Annoyances [Re: Waldo]
lars pettersson Offline
Pooh-Bah

Registered: 06/12/01
Posts: 1888
**

Or create a charmeny, with $MENU$ as pattern. But ..likely not the best solution if You often have to make changes to the list, add, delete entries, then a regular form with filtervalidating the data should be a better alternative, changes can be handled within the usertool. I try to avoid using hardcoded charmenues for that reson.



L ars



-----Ursprungligt meddelande-----
Fran: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG]For Palermo, Shelia D ERDC-ITL-MS Contractor
Skickat: den 11 augusti 2004 15:29
Till: ARSLIST@ARSLIST.ORG
Amne: Re: OT:Remedy Annoyances



Why not set the field to be call caps, then all you have to worry about is typos.
Shelia



-----Original Message-----
From: Burkholder Anthony O Contr 83 CS/SCZA
[ mailto:Anthony.Burkholder@LANGLEY.AF.MIL]
Sent: Wednesday, August 11, 2004 5:49 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances



My 2 cents,

The real reason to use a separate table to store state information (or
similar static data) is to prevent users from making the following kinds of
entries; VA, va, Va, vA, VG, VI, etc for Virginia. The problem isn't how
often the states have changed its how many ways will a user enter the data.
In the example above a search for all Virginia related items would be a
nightmare. The trouble saved is well worth the 4 bytes.



Anthony O. Burkholder
AOC Weapons System Database Administrator
Dynamics Research Corporation
(757) 225-7110 / DSN 575-7110
Email: anthony.burkholder@langley.af.mil
SIPR Email: anthony.burkholder@c2fs.acc.af.smil.mil



-----Original Message-----
From: Grooms, Frederick W [ mailto:frederick.w.grooms@XO.COM]
Sent: Tuesday, August 10, 2004 6:09 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances

Of course this is not a problem when you have custom apps :)

You are correct on healthy balance. I have a couple of systems (not Remedy)
that I have to pull data from that overkill on normalization. i.e. The
state code in an address is in a separate table and all that is stored with
the address is a pointer to the correct row in the master list. I mean how
many times has the government changed the abbreviation for a state? Why
waste 4 (or more) bytes of space for a 2 byte character?

Fred

-----Original Message-----



From: Action Request System discussion list(ARSList)

Top
#103305 - 08/11/04 05:14 AM Re: OT:Remedy Annoyances [Re: Waldo]
frederick w grooms67 Offline
old hand

Registered: 06/12/01
Posts: 930
99% of all my menus are Search menus. As long as the values in the menu do not rely on any other fields on the form the $MENU$ works. If they do rely on other fields then I use a 2 filter method of validating.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of lars.j.pettersson@VATTENFALL.COM
Sent: Wednesday, August 11, 2004 9:23 AM
To: ARSLIST@ARSLIST.ORG
Subject: SV: OT:Remedy Annoyances


**

Or create a charmeny, with $MENU$ as pattern. But ..likely not the best solution if You often have to make changes to the list, add, delete entries, then a regular form with filtervalidating the data should be a better alternative, changes can be handled within the usertool. I try to avoid using hardcoded charmenues for that reson.



L ars



-----Ursprungligt meddelande-----
Fran: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG]For Palermo, Shelia D ERDC-ITL-MS Contractor
Skickat: den 11 augusti 2004 15:29
Till: ARSLIST@ARSLIST.ORG
Amne: Re: OT:Remedy Annoyances



Why not set the field to be call caps, then all you have to worry about is typos.
Shelia



-----Original Message-----
From: Burkholder Anthony O Contr 83 CS/SCZA
[ mailto:Anthony.Burkholder@LANGLEY.AF.MIL]
Sent: Wednesday, August 11, 2004 5:49 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances



My 2 cents,

The real reason to use a separate table to store state information (or
similar static data) is to prevent users from making the following kinds of
entries; VA, va, Va, vA, VG, VI, etc for Virginia. The problem isn't how
often the states have changed its how many ways will a user enter the data.
In the example above a search for all Virginia related items would be a
nightmare. The trouble saved is well worth the 4 bytes.



Anthony O. Burkholder
AOC Weapons System Database Administrator
Dynamics Research Corporation
(757) 225-7110 / DSN 575-7110
Email: anthony.burkholder@langley.af.mil
SIPR Email: anthony.burkholder@c2fs.acc.af.smil.mil



-----Original Message-----
From: Grooms, Frederick W [ mailto:frederick.w.grooms@XO.COM]
Sent: Tuesday, August 10, 2004 6:09 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances

Of course this is not a problem when you have custom apps :)

You are correct on healthy balance. I have a couple of systems (not Remedy)
that I have to pull data from that overkill on normalization. i.e. The
state code in an address is in a separate table and all that is stored with
the address is a pointer to the correct row in the master list. I mean how
many times has the government changed the abbreviation for a state? Why
waste 4 (or more) bytes of space for a 2 byte character?

Fred

-----Original Message-----



From: Action Request System discussion list(ARSList)




Top
#103306 - 08/11/04 07:54 AM SV: OT:Remedy Annoyances [Re: Waldo]
lars pettersson Offline
Pooh-Bah

Registered: 06/12/01
Posts: 1888
Frederick, seemes that we have designed the system in the same way. My dream is that user not are allows to write in fields with a menu attached if I have set a 'flag for this', sometimes free text can be useful, and the menu is just basevalues. But often we just want to accept the menuvalues, would skip 2 filters, hope Remedy will do something in coming versons.

L ars

-----Ursprungligt meddelande-----
Fran: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]For Grooms, Frederick W
Skickat: den 11 augusti 2004 17:15
Till: ARSLIST@ARSLIST.ORG
Amne: Re: OT:Remedy Annoyances


99% of all my menus are Search menus. As long as the values in the menu do not rely on any other fields on the form the $MENU$ works. If they do rely on other fields then I use a 2 filter method of validating.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of lars.j.pettersson@VATTENFALL.COM
Sent: Wednesday, August 11, 2004 9:23 AM
To: ARSLIST@ARSLIST.ORG
Subject: SV: OT:Remedy Annoyances


**

Or create a charmeny, with $MENU$ as pattern. But ..likely not the best solution if You often have to make changes to the list, add, delete entries, then a regular form with filtervalidating the data should be a better alternative, changes can be handled within the usertool. I try to avoid using hardcoded charmenues for that reson.



L ars



-----Ursprungligt meddelande-----
Fran: Action Request System discussion list(ARSList) [mailto:ARSLIST@ARSLIST.ORG]For Palermo, Shelia D ERDC-ITL-MS Contractor
Skickat: den 11 augusti 2004 15:29
Till: ARSLIST@ARSLIST.ORG
Amne: Re: OT:Remedy Annoyances



Why not set the field to be call caps, then all you have to worry about is typos.
Shelia



-----Original Message-----
From: Burkholder Anthony O Contr 83 CS/SCZA
[ mailto:Anthony.Burkholder@LANGLEY.AF.MIL]
Sent: Wednesday, August 11, 2004 5:49 AM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances



My 2 cents,

The real reason to use a separate table to store state information (or
similar static data) is to prevent users from making the following kinds of
entries; VA, va, Va, vA, VG, VI, etc for Virginia. The problem isn't how
often the states have changed its how many ways will a user enter the data.
In the example above a search for all Virginia related items would be a
nightmare. The trouble saved is well worth the 4 bytes.



Anthony O. Burkholder
AOC Weapons System Database Administrator
Dynamics Research Corporation
(757) 225-7110 / DSN 575-7110
Email: anthony.burkholder@langley.af.mil
SIPR Email: anthony.burkholder@c2fs.acc.af.smil.mil



-----Original Message-----
From: Grooms, Frederick W [ mailto:frederick.w.grooms@XO.COM]
Sent: Tuesday, August 10, 2004 6:09 PM
To: ARSLIST@ARSLIST.ORG
Subject: Re: OT:Remedy Annoyances

Of course this is not a problem when you have custom apps :)

You are correct on healthy balance. I have a couple of systems (not Remedy)
that I have to pull data from that overkill on normalization. i.e. The
state code in an address is in a separate table and all that is stored with
the address is a pointer to the correct row in the master list. I mean how
many times has the government changed the abbreviation for a state? Why
waste 4 (or more) bytes of space for a 2 byte character?

Fred

-----Original Message-----



From: Action Request System discussion list(ARSList)







Top
#103307 - 08/11/04 08:03 AM VB: OT:Remedy Annoyances [Re: Waldo]
lars pettersson Offline
Pooh-Bah

Registered: 06/12/01
Posts: 1888
Yes...agree..."I also want the enlarged Advanced search bar or an
expand button" Long data on ASB now is difficult to edit. Have sent an enh reg about this. And also ..if many windows are open for one form, You can only se Form, form, form ...I would like to select one field/form as 'show in windowmode',

Requestid, name or so, much more easy for users with many open windows to navigate to the right window

Form - Smith Jones
Form - Mueller Carla

Many of 'my users' complain about this issue, should be rather easy fo Remedy to implement this.

L ars

-----Ursprungligt meddelande-----
Fran: Action Request System discussion list(ARSList)
[mailto:ARSLIST@ARSLIST.ORG]For Susan Palmer
Skickat: den 11 augusti 2004 16:47
Till: ARSLIST@ARSLIST.ORG
Amne: Re: OT:Remedy Annoyances


And if you're using a search menu validating via
$MENU$ you have eratic results ... sometimes it will
do it ... sometimes not. And when NOT you have to
build a series of 3 filters to accomplish what the
$MENU$ is supposed to do. For instance with CTI or
State/Prov dependent on Country.

And I have a very simple request, filed as an
enhancement request years ago and brought up at each
RUG Engineering night. On the Reports screen, let us
make the columns the width we want and have it
REMEMBER it like it does on other forms.

I also want the enlarged Advanced search bar or an
expand button.

Why can't you open the Run If on two pieces of
workflow at the same time?

I want an audit field as part of the core fields.

I know I want more things ..... lol

Susan









--- "Grooms, Frederick W"
wrote:

> Actually I validate with a $MENU$ check. I just
> don't store the record ID of the validation record
> in my address, I keep the real state code.
> Fred
>
> -----Original Message-----
> From: Action Request System discussion
> list(ARSList) [mailto:ARSLIST@ARSLIST.ORG] On Behalf
> Of Palermo, Shelia D ERDC-ITL-MS Contractor
> Sent: Wednesday, August 11, 2004 8:29 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
>
> **
>
> Why not set the field to be call caps, then
> all you have to worry about is typos.
> Shelia
>
>
> -----Original Message-----
> From: Burkholder Anthony O Contr 83 CS/SCZA
> [mailto:Anthony.Burkholder@LANGLEY.AF.MIL]
> Sent: Wednesday, August 11, 2004 5:49 AM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
>
> My 2 cents,
>
> The real reason to use a separate table to
> store state information (or
> similar static data) is to prevent users
> from making the following kinds of
> entries; VA, va, Va, vA, VG, VI, etc for
> Virginia. The problem isn't how
> often the states have changed its how many
> ways will a user enter the data.
> In the example above a search for all
> Virginia related items would be a
> nightmare. The trouble saved is well worth
> the 4 bytes.
>
>
> Anthony O. Burkholder
> AOC Weapons System Database Administrator
> Dynamics Research Corporation
> (757) 225-7110 / DSN 575-7110
> Email: anthony.burkholder@langley.af.mil
> SIPR Email:
> anthony.burkholder@c2fs.acc.af.smil.mil
>
>
> -----Original Message-----
> From: Grooms, Frederick W
> [mailto:frederick.w.grooms@XO.COM]
> Sent: Tuesday, August 10, 2004 6:09 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
> Of course this is not a problem when you
> have custom apps :)
>
> You are correct on healthy balance. I have
> a couple of systems (not Remedy)
> that I have to pull data from that overkill
> on normalization. i.e. The
> state code in an address is in a separate
> table and all that is stored with
> the address is a pointer to the correct row
> in the master list. I mean how
> many times has the government changed the
> abbreviation for a state? Why
> waste 4 (or more) bytes of space for a 2
> byte character?
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion
> list(ARSList)
> [mailto:ARSLIST@ARSLIST.ORG] On Behalf Of
> Axton W Grams/NYLIC
> Sent: Tuesday, August 10, 2004 3:30 PM
> To: ARSLIST@ARSLIST.ORG
> Subject: Re: OT:Remedy Annoyances
>
>
> 1. Too many copies of the same data. When
> will Remedy implement a healthy
> balance between a relational and copy model.
> There are situations where one
> is definitely a better choice over the
> other, so why not give the option? 2.
> When will login names be internally
> represented as a GUID so login names can
> be changed without requiring 4 trillion data
> elements to be updated. (This
> in part goes back to my first annoyance) 3.
> Better db utilization. Throw
> the C programmers and dba's in the same room
> until they come up with a
> product that takes advantage of the features
> offered by each db. Much of
> this could even be done while staying inside
> the ANSI standards. (Again,
> this in part goes back to my first
> annoyance)
>
>
> Kind Regards,
> Axton Grams
> New York Life
> Remedy Solutions
> Provider
>
> Mobile: 404.861.7273
> Work: 770.406.4415
> Email:
> AxtonWGrams@NewYorkLife.com
>
>
>
>
>
>
> |---------+---------------------------->
> | | Gidd Calden |
> | | > | | TIONS.NET> |
> | | Sent by: "Action |
> | | Request System |
> | | discussion |
> | | list(ARSList)" |
> | | > | | ORG> |
> | | |
> | | |
> | | 08/10/2004 03:39 |
> | | PM |
> | | Please respond to|
> | | arslist |
> | | |
> |---------+---------------------------->
>
>
>
>---------------------------------------------------------------------------
>
>
> ---------------------------------------------------|
>
> |
> |
> | To: ARSLIST@ARSLIST.ORG
> |
> | cc:
> |
> | Subject: OT:Remedy Annoyances
> |
>
>
>
>---------------------------------------------------------------------------
>
>
> ---------------------------------------------------|
>
>
>
>
>
> **
> Listers,
>
> With Version 6.x poised on the horizon I
> have to wonder
> about some annoyances still in the "core"
> application like:
>
> 1. Checkboxes (don't get me started)
> 2. Delimiter for a Menu (when append menu
> selection allowed, i.e. a
> semicolon or etc.) 3. Control of an Integer
> field (i.e. do NOT roll down to
> -1, -2, etc.) 4. MENU validation (i.e.
> allowing us to choose a MENU from a
> SQL lookup and
> etc.)
> 5. Controlling a window size in the Mid-Tier
> (please no Java) 6. Comparing a
> Date to a Date Time field 7. AR Admin Tool -
> how about a progress meter when
> importing ? 8. AR Admin Tool - Deleting
> forms with associations, once I
> select delete DELETE ? 9. AR Admin Tool -
> minimize the tool during import
> and (Windows) and it takes the task manager
> to restore the window ?
>
>
> While I am all for the next latest and
> greatest, have any of these been
> fixed, repaired or etc.
>
> Anyone have anything to add to this list ?
>
>
>
>
> Regards?Gidd
>
>
>
>
>
> Glidden L. Calden
> BUOYANT SOLUTIONS, INC.
> "Keeping business afloat
> ...in a Sea of Solutions"
>
>
>
>
>
>
>
>
> Office ( 916.334.0599
>
>
> Cell ( 916.761.3095
> Web 8 http://www.buoyantsolutions.net
> E-mail + mailto:gidd@buoyantsolutions.net
> Fax ? 916.339.2915
>
>
>
>
>
> This message and any attachments are
> intended only for the use of the
> addressee and may contain information that
> is privileged and confidential.
> If the reader of the message is not the
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